Streamlined Success: Kellogg Community College’s Journey to User Empowerment with Element451 In Your Element

Jenni Katowski, Director of Admissions at Kellogg Community College, discusses her experiences with Element451 and how it has empowered the team and improved processes. Jenny shares examples of how Element451 has improved Kellogg’s application process, increased student applications, and personalized communication. Jenni highlights Element451’s adaptability and user-friendliness, which allows Kellogg to make changes and create custom applications without relying solely on their IT department. She also discusses the benefits of “set-it-and-forget-it” workflows for personalized student communication, resulting in 82% email open rates for an important student initiative. Jenni emphasizes the student-centered approach and the power of education in helping students and their families and shares tips for ways to train staff and use reports and exports to track and analyze data.