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Want to become a Customer Experience Leading Brand? Talk with Shep Hyken CX Human Lab
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Our guest today is the amazing Shep Hyken, Chief Amazement Officer at Shepard Presentations. One of the best Customer Experience and Services leader adviser, and one of the top speakers around the world, his articles have been read in hundreds of publications. He's a contributor for "Forbes". He's the author of "Moments of Magic," "The Loyal Customer," " Wall Street Journal," and USA Today best-seller, "The Cult of the Customer," and more recently he published a book that I really love, "Convenience Revolution." Worth to watch and listen!
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Want to become a Customer Experience and Services, Leading Global Brand? It would be best if you listened to Shep Hyken
Welcome to the "CX Human Lab''. Our guest today is the amazing Shep Hyken, Chief Amazement Officer at Shepard Presentations. One of the best speakers around the world, his articles have been read in hundreds of publications. He's a contributor for "Forbes". He's the author of "Moments of Magic," "The Loyal Customer," " Wall Street Journal," and USA Today best-seller, "The Cult of the Customer," and more recently he published a book that I love, "Convenience Revolution." Shep Hyken had been advising for American Airlines, AT&T, AETNA, Abbott Laboratories, American Express, and many others.
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