Empathy at the Table: Real Conversations with People who Negotiate Every Day Tony Anagor

In this episode, Kwame Christian, CEO of the American Negotiation Institute, shares his journey from being a people pleaser to becoming a negotiation expert. He emphasizes the importance of self-awareness and authenticity in negotiations and highlights the need to understand the emotional temperature of the room.

Kwame introduces his approach called 'compassionate curiosity,' which involves acknowledging and validating emotions, asking open-ended questions with compassion, and engaging in joint problem-solving. He also discusses the power of having difficult conversations about race and other sensitive topics, and how it can bring people together and lead to collective progress.

In this conversation, Kwame Christian and Tony discuss the power of empathy and compassionate curiosity in difficult conversations and negotiations. They emphasize the importance of recognizing and managing biases, building rapport, and finding common ground. Kwame shares strategies for navigating tough conversations, including gamifying the process and using affinity bias strategically. They also explore how these skills can be applied in corporate settings and the potential for collaborative negotiation to create value for all parties involved.

Takeaways
Self-awareness and authenticity are key in negotiations.
Understanding the emotional temperature of the room is crucial for effective communication.


Kwame's approach of 'compassionate curiosity' involves acknowledging emotions, asking open-ended questions with compassion, and engaging in joint problem-solving.


Having difficult conversations about race and other sensitive topics can lead to collective progress and bring people together. Empathy and compassionate curiosity are essential in difficult conversations and negotiations.


Recognise and manage biases to improve communication and decision-making.
Building rapport and finding common ground can lead to better understanding and collaboration.


Strategies like gamifying conversations and using affinity bias strategically can help navigate tough negotiations.
Belief in the power of collaborative negotiation is key to achieving mutually beneficial outcomes.


Power dynamics can shift, and collaborative problem-solving can lead to expanded value.
Old-style negotiation tactics may work in certain situations but can damage relationships and miss out on potential value.
Patience, restraint, and trust in the negotiation process are crucial for success.
In corporate settings, applying empathy and compassionate curiosity can lead to better outcomes and relationships.


Negotiation skills can be learned and developed through practice and continuous improvement.


Kwame Christian: https://www.linkedin.com/in/kwamechristian/

In this episode, Patrick Griffin, a negotiation expert, shares his journey from the financial services industry to teaching negotiation using emotional intelligence and a collaborative approach. He emphasises the importance of humility, continuous learning, and giving back. Patrick discusses the challenges he faced, including career instability, family responsibilities, and cultural adjustments. He also highlights the power of storytelling and asking calibrated questions in negotiations. Patrick's approach focuses on building cooperative relationships and finding creative solutions. He acknowledges the need for practice and repetition in negotiation training and encourages listeners to connect with him for further discussions.

Takeaways
- Negotiation is a creative conversation that can be approached with emotional intelligence and a collaborative mindset.
- Humility and continuous learning are essential for personal growth and effective negotiation.
- Giving back and helping others is a valuable way to contribute to the community.
- Challenges, such as career instability and cultural adjustments, can lead to personal growth and learning.
- Storytelling and asking calibrated questions can shape the narrative and guide negotiations towards mutually beneficial outcomes.
- Practice and repetition are crucial for developing negotiation skills.

Titles
The Art of Storytelling in Negotiation
The Power of Collaboration in Negotiation

Summary

Patrick Griffin: ⁠https://www.linkedin.com/in/patrick-j-griffin/

In this episode, we're joined by one of the most prominent figures in the Spanish entrepreneurial ecosystem, Timo Buetefisch, founder and CEO of Cooltra Motos. With the largest fleet of rental and electric scooters in Europe, Timo has meticulously grown Cooltra over 15 years, expanding the team to over 400 staff members and achieving a turnover of more than 50 million euros.

Timo opens up about the strategic negotiation tactics that have propelled his company's success, sharing invaluable insights on dealing with competitors, investors, banks, and board members. Known for his candid and sometimes fiery approach, Timo has become a mentor and role model for countless entrepreneurs.

Don't miss this episode if you're interested in learning from a master negotiator who has made a significant impact on the European business landscape. Whether you're an aspiring entrepreneur or a seasoned business leader, Timo's experiences and advice are sure to provide you with the tools you need for successful negotiations.



Be sure to connect witgh Timo on Linkedin : https://www.linkedin.com/in/timo-buetefisch-874162/

In this episode, we delve into the essence of exceptional negotiation skills. Patrick, with his unique Irish Canadian heritage, recounts his journey from starting work at the tender age of 9 to becoming a celebrated author of several negotiation books. A vibrant and engaging personality, Patrick humorously intertwines his narrative with profound insights on strategy, tools, and techniques that can elevate your negotiation capabilities. Join us as Patrick shares the rich tapestry of experiences that shaped him into the master negotiator he is today, offering valuable lessons along the way.



Patrick's LinkedIn: https://www.linkedin.com/in/patrick-tinney-903556145/

Tony's LinkedIn: https://www.linkedin.com/in/tony-anagor/

Join us in this compelling episode as we sit down with Keld Jensen, internationally recognized as one of the world’s top negotiation gurus. Keld has traveled the globe, teaching, lecturing, and speaking on the nuances of effective negotiation. In our discussion, he reveals a critical insight: up to 40% of potential value is forfeited in negotiations due to a lack of trust. With his extensive expertise, Keld explains the substantial impact that trust has on negotiation outcomes and why many businesses and professionals still rely on outdated tactics from the 1980s and 1990s. He passionately argues for the necessity of modernizing our negotiation strategies to better handle today's complex challenges. Tune in to learn from a leading expert on how to build trust and refresh your negotiation techniques for the modern era.





Keld's LinkedIn: https://www.linkedin.com/in/keldjensen/

Tony's LinkedIn: https://www.linkedin.com/in/tony-anagor/

In this powerful episode, join us for a profound conversation with Dr. David Noguera, former president of Doctors Without Borders (2016-2021), who led 6000 staff across Spain. David opens up about his intense negotiations with individuals accused of grave atrocities, and how empathy became his most potent tool in facing such daunting situations. Witness a unique perspective on negotiation from someone who's been on the front lines, offering a masterclass in leveraging humanity to navigate the most challenging encounters. Don't miss this deep dive into the heart of emotionally intelligent negotiation with a seasoned expert.

#negotiation #emotionalintelligence #leadership David's LinkedIn:

⁠⁠https://www.linkedin.com/in/david-noguera-hancock-a13ab130/

Find me in these channels:LinkedIn -

https://www.linkedin.com/in/tony-anagor/Instagram -

https://www.instagram.com/tony_anagor

Website: www.einegotation.com