Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping DTC Journey

Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.
In this episode, we cover:
Why street addresses as we know them are not optimised for today's worldHow ecommerce merchants can save time and money with shippingWhere shipping comes into the customer experienceLast mile efficiencyWhy sustainable brands need to consider their shipping policyHow disabled customers experience shipping
You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/
Go to dtcjourney.com for more about our ecommerce podcast