11 episodes
DTC Journey Radiant
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- Business
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5.0 • 1 Rating
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DTC Journey is a smart-casual business podcast that delivers actionable insights and powerful perspectives from incredible thought leaders running some of the world’s favourite DTC brands. This podcast is for both brands just starting out with e-commerce who want to learn what works well online and for digitally mature brands who want to scale their online presence.
Created by leading Shopify Plus agency Radiant.
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Rick Agraval - From High Returns to High Profits: Strategies for Reducing Fashion Returns
In this episode of DTC Journey, Rick Agraval, the former founder of Meat Box and current Head of E-commerce at I Love Ugly, shares insights on scaling an online meat business, transitioning to the fashion industry, and leveraging data to drive profitability and reduce returns.
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Natalie Tobias - From Bedroom Brand to Global Phenomenon: Hoodrich's Ascendance to Streetwear Stardom
In this episode of DTC Journey, Natalie Tobias discusses how Hoodrich UK adapted to the pandemic and Brexit, strengthened brand identity through a brand awareness day, and tackled fraud.
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Mirte Paap - Going Global but Staying Local: How to Master International Expansion
In this episode of DTC Journey, Mirte Paap discusses her experiences leading teams at New Era Cap and Gymshark, and how she created the fastest-growing international market at the latter.
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Victoria Coffey - From Pints to Patrons: How Northern Monk Mastered Beer Memberships
In this episode, Victoria Coffey, Head of E-Commerce at Northern Monk, discusses how her and the team have grown the company to have over 50,000 customers across the UK without any paid marketing.
Victoria discusses the power of Northern Monk's memberships in building a loyal and passionate community of customers.
Go to dtcjourney.com for more about our e-commerce podcast. -
Adison Clark - Cultivating a Community: Building a Brand with Meaning
In this episode, Adison Clark, Co-Founder of the fashion brand P&CO discusses taking his brand from a "knapkin idea" in Birmingham, to a 7-figure brand selling globally.
Adison describes how telling authentic stories allowed him to build a brand with a community of 400,000 people, and scale without relying on paid media.
Connect with Adison on Twitter @adisonclark.
Go to dtcjourney.com for more about our e-commerce podcast. -
Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping
Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.
In this episode, we cover:
Why street addresses as we know them are not optimised for today's worldHow ecommerce merchants can save time and money with shippingWhere shipping comes into the customer experienceLast mile efficiencyWhy sustainable brands need to consider their shipping policyHow disabled customers experience shipping
You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/
Go to dtcjourney.com for more about our ecommerce podcast