Mediators Discuss Psychological Safety at Work: Effective conflict resolution for psychological safety at work CAOS

In this podcast I am joined again by Melloney Guiver, The HR Lawyer, to discuss psychological safety at work, in particular the many crossovers between the 'ethos' of some approaches to mediation and the themes and intentions of promoting psychological safety at work, as particularly highlighted by the work of Amy Edmondson and Timothy Clarke.

If you'd like to watch the YouTube video of this podcast please go to this link: https://youtu.be/TgXOWdvIJkk

Chapter headings as follows: 

00:00 Introductions to mediators and establishment of topics for discussion within the theme of Psychological Safety at Work  

07:30 Themes for discussion: Where some models of mediation and the ethos of psychological safety 'meet'; Diversity and Inclusion - how mediation practices and a psychologically 'safe' experience of workplaces can support useful discussions in these areas; The link between effective health and safety support and whether. the approach is 'parent-child' or 'adult-adult'.

09:05 Where mediation and psychological safety 'meet'

28:40 Health and Safety and Welfare at Work - policies, implementation. Relevance to Psychological Safety at Work.

42:40 Diversity and Inclusion - how mediation practices and a psychologically 'safe' experience of workplaces can support useful discussions in these areas.

54:15 On to a broader discussion about various aspects relating to the 3 main themes.

01:00:35 The delusion that a manager or leader should have the skills and capacities to 'give' or 'deliver' psychological safety 'to' staff and how that 'parent-child' expectation means such beliefs will inhibit its development in a workplace.

01:21:30 Review of topics and end...

Alan Sharland has been a Mediator and Conflict Coach for over 27 years working in a wide range of dispute situations including neighbour disputes, workplace disputes, complaints (NHS, Special Educational Needs, University Student), group disputes and others.

He was Director of a community mediation service in West London for 11 years and now runs CAOS Conflict Management. https://www.caos-conflict-management.co.uk 

Connect with Alan on LinkedIn: https://www.linkedin.com/in/alansharland 

Train in the CAOS Model of Mediation: https://www.caos-conflict-management.co.uk/mediation-training-course.html 

Train in the CAOS Model of Conflict Coaching: https://www.caos-conflict-management.co.uk/conflict-coaching-training.html 

Check out and like the Communication and Conflict Facebook page: https://www.facebook.com/communicationandconflict/ 

Visit the Communication and Conflict website:  https://www.communicationandconflict.com 

Books and ebooks:  How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All https://www.amazon.co.uk/How-Resolve-Bullying-Workplace-Effective/dp/1511941316 

A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict. Purchase the book at this link on amazon: https://www.amazon.co.uk/dp/1790335221 

CREDITS 

Outro Music: 

All Colours Pt 6 by Bob Holroyd, from album Hollowman: https://music.apple.com/us/album/hollowman/677559200

Song: Gently, Onwards Artist ELPHNT : Album: Gently, Onwards : Licensed to YouTube by: YouTube Audio Library