Minter Dial on organizational empathy, augmenting with AI, empathic curiosity, and connecting to reality Amplifying Cognition

Explore the intersection of organizational empathy, AI augmentation, and genuine emotional intelligence with Minter Dial, author of 'Heartificial Empathy.' Join us in this episode as we delve into the nuances of compassionate communication, curiosity, and self-awareness in leadership. Discover the delicate balance between empathic AI solutions and authentic customer service, redefining connections in our AI-driven world. Tune in for a thought-provoking conversation that challenges perspectives and reshapes understanding.