The Reverse Mullet Healthcare Podcast BP2 Health

On the Road Edition - Live at ViVE, Episode 3

Ever wondered what it takes to truly revolutionize healthcare in our rural communities? @BP2 Health had the privilege of hosting Dr. McGill, Chief Transformation Officer at Community Health Network for an On The Road At VIVE edition of The Reverse Mullet Healthcare Podcast. Dr. McGill brought to the table his insights on effecting REAL change in rural America. Our conversation wasn't just eye-opening; it was a dive into the real-world struggles of rural healthcare, from the chronic shortage of primary care doctors to the opportunity to leverage technology and partnerships for solutions.
 He cites a few staggering statistics including a county in Indiana that has a community that is void of primary care altogether and the fact that 90% of the care is delivered in places like Community Health Network. He also shares insights from the book “Things Never Change” that include an approach of focusing on how to effect REAL change on the healthcare requirements that won’t change such as quality, outcomes, access and cost transparency and then make a few strategic bets outside of that. This instead of fixating on the next shiny object or predicting what the next transformation will be. This episode delivers what you’ve come to expect from The Reverse Mullet Healthcare Podcast – the interchange of ideas, the laughter, and the candid discussions to show that learning can be as entertaining as it is impactful.

On the Road Edition - Live at ViVE, Episode 2

With her mullet game strong and healthcare innovation insights even stronger, Dr. Arthi Masturzo, Chief Medical Officer at CCS, captivates us with tales from the frontlines of patient engagement. As we laugh our way through day three of VIVE 2024, Dr. Masturzo, alongside your @bp2health hosts Ellen Brown and Dave Pavlik, unveils her passion for integrating digital health technologies and AI into patient care, proving that the future of healthcare is as exciting as the hairdos at an '80s rock concert and special Billy Idol concert for VIVE attendees.

Enjoy the revelations, where over 85% patient engagement isn't just a number—it's a reality for CCS under Dr. Masturzo's watch. This episode dives into the deep end of value-based care, patient interactions, and shares key findings from a groundbreaking study poised to revolutionize the care of individuals with diabetes and chronic conditions.

Get ready to unravel the intricacies of care coordination with the keen insights of Matt Miller from Connections Health Solutions. Join BP2 Health with your hosts—Justin Politi, Dave Pavlik and Ellen Brown as we share hearty laughs, neighborhood tales and lay out the facts. On this episode we will dive into the behavioral health crisis management model where strategy meets development as well as a random rendition of “Walk on the Ocean by Toad the Wet Sprocket.
 Some of the key themes we cover include:
Expansion of crisis care legislation from only 6 states to over 30 in the past 18 monthsA recent PBS segment that featured AZ system for handling crisis including the industry leading Connections Health Solutions model where Matt leads Growth and DevelopmentSAMHSA 988 suicide and crisis line successes & opportunitiesUnderstanding that in a crisis there three key items -someone to call, someone to respond and a place to go without judgement, stigma or fearThe phenomenon on boarding in the ER and the need to eliminate itHow to integrate with first responders as a mental health facilityBeyond mental health - the need for improved care coordination overall with the focus on the consumerMeeting people where they areThe goal of making healthcare better for the consumer no matter the socioeconomic status of the personMatt’s desire to leave a legacy or working to remove the stigma surrounding behavioral health

On the Road Edition - Live at ViVE, Episode 1

Ever wondered how the tides of healthcare can be turned by those at the helm? Join us for quick chat with John Couris, the trailblazing President and CEO of Florida Health Sciences Center, who's known in the industry to be driving change. He joins the BP2 Health team to forge into the heart of innovation, as John lays out a four-part framework that includes the unlikely pillar of embracing failure. He has a belief that if we take the time to learn from the missteps of the past we can fuel future breakthroughs. His candid nature and proactive approach in crafting a space for healthcare leaders to engage in transformative brainstorming sets the stage for a discussion brimming with insights and actionable strategies.

John’s enthusiasm was palpable along with his fervent desire to elevate the industry. His readiness to assist and shape a more resilient healthcare landscape is infectious. The mini-episode will leave listeners wanting for more but not to fret, John accepted our invitation to return for a full episode. The exchange culminates in resounding applause, not just for our guest's dedication, but for the shared commitment to effecting REAL change in the industry. It's a session steeped in the spirit of collaboration, brimming with the collective ambition to inspire and implement meaningful transformations within the healthcare sector.

Nick Moriello, the savvy President of Highmark Blue Cross Blue Shield of Delaware joins the BP2 Health team for an episode that intertwines the serious business of health insurance with Nick’s love of sweet treats. Together, we navigate the labyrinth of consumer experiences in healthcare, scrutinize the vital roles of brokers and employers, and devour the complexities of health insurance with the same gusto we bring to the homemade treats that kick-off the episode. Nick's expertise, honed over years of leadership and entrepreneurial ventures, peppers our discussion as we explore ways to make financial growth and community health initiatives more relatable and effective.

Prepare to uncover the secrets of human-centered design in healthcare, where we confront the reality that the consumer in the industry is multifaceted and includes the broker, employer, member, patient and provider—and each one affects their interaction with health insurance and healthcare differently. We dissect the nuances of fully insured versus self-funded employer plans, and how these choices affect everything from a person's pocketbook to their peace of mind. With Nick leading the charge, we examine how the personal touch in healthcare can lead to better engagement, outcomes, and ultimately, more affordable care for everyone involved.

Concluding our lively talk, we step away from the spreadsheets and strategy sessions for a whimsical debate about the cultural phenomenon of Amish donuts. This lighthearted finale illustrates our belief that the healthcare industry isn't just about policies and plans—it's about the people (and the pleasures) that make life sweet. Join us and Nick Moriello for a podcast episode that promises to resonate with your intellect as much as it does with your sweet tooth, cementing our commitment effecting real change in the healthcare industry with every insight shared and donut compared.

When health care meets data with a side of humor, you get a discussion that's as entertaining as it is informative. Queue up our latest episode featuring Dr. Dan Elliott, the EMR and population health maestro and Chief Medical Officer from Delaware First Health (Centene). Dan brings his journey full circle, from the halls of Christiana Care to the studio with a whiteboard marker always at the ready, proving that an approachable focus on data can indeed drive serious improvements in patient care.

Life's unexpected moments, like fostering nearly 250 dogs or transforming a basement into a soccer field for family fun, are the catalysts for deeper connections within our communities. Dan's eclectic mix of passions, from gardening figs to coordinating large family ski trips, paints a vibrant backdrop for our discussion on compassionate healthcare leadership. His stories remind us that joy and a well-lived life outside the clinic are the unsung heroes of patient care innovation.

As we wrap up, we don't just share insights—we celebrate the synergy between providers and payers striving for a robust, primary care-focused healthcare system. Dr. Elliott's experiences, from both sides of the care continuum, underscore the collective journey towards a system that truly works for the patient. Recorded in the studio, where the power of in-person connection brings an extra dose of warmth to the healthcare narrative we're all a part of.