Colin McCarthy, founder of Legal Operators, joins Catherine and Chris to talk about the key role trust plays in starting and building a community. Noticing the need for a truly collaborative community focused on best practices, Colin founded Legal Operators. Starting out as a small group of 12 like-minded people, Legal Operators has rapidly expanded over a two year period to being a global community of 8,000 legal operations professionals.
At its core, Legal Operators is about people coming together to collaborate and share information, drop barriers and improve the industry. Colin outlines the effect the Covid pandemic had on the community, how pivoting to online early in 2020 helped Legal Operators to expand and the challenges building a community involves.
‘Trust is the foundation of any good relationship.’