37 min
Transformation...Creating Repeat Customers Who Refer You Marketing Guides for Small Businesses
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- Marketing
Acquiring a new customer can cost five times more than retaining an existing customer.
The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.
Aside from the math, what are some reasons a business owner needs to seriously develop a strategy for repeat/returning customers? Listen in to find out...
Acquiring a new customer can cost five times more than retaining an existing customer.
The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.
Aside from the math, what are some reasons a business owner needs to seriously develop a strategy for repeat/returning customers? Listen in to find out...
37 min