What IS Effective Active Listening? Effective Active Listening for conflict resolution, mental health challenges and for psychological safety at work‪.‬ CAOS

WHAT IS EFFECTIVE ACTIVE LISTENING? 

How to practise effective active listening. 

This podcast explores the importance and application of EAL in 3 main areas: 

1. Effective Active Listening for supporting conflict resolution 

2. Effective Active Listening for supporting people with mental health challenges such as depression, anxiety, and other challenges 

3. The relevance of Effective Active Listening for Psychological Safety at Work - how interactions that support and promote psychological safety at work can include an awareness of what constituted effective active listening.

The video of this podcast has some visual annotations so if you would like to watch it on youtube this is the link: https://youtu.be/gij5VlRPq80

Please share your thoughts and questions in the comments section.   

Alan Sharland has been a Mediator and Conflict Coach for over 27 years working in a wide range of dispute situations including neighbour disputes, workplace disputes, complaints (NHS, Special Educational Needs, University Student), group disputes and others. He was Director of a community mediation service in West London for 11 years and now runs CAOS Conflict Management. https://www.caos-conflict-management.co.uk 

Connect with Alan on LinkedIn: https://www.linkedin.com/in/alansharland 

Train in the CAOS Model of Mediation: https://www.caos-conflict-management.co.uk/mediation-training-course.html 

Train in the CAOS Model of Conflict Coaching: https://www.caos-conflict-management.co.uk/conflict-coaching-training.html 

Check out and like the Communication and Conflict Facebook page: https://www.facebook.com/communicationandconflict/ 

Visit the Communication and Conflict website:  https://www.communicationandconflict.com 

Books and ebooks:  How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All https://www.amazon.co.uk/How-Resolve-Bullying-Workplace-Effective/dp/1511941316 

A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict. 

Purchase the book at this link on amazon: https://www.amazon.co.uk/dp/1790335221 CREDITS 

Outro Music: All Colours Pt 6 by Bob Holroyd, from album Hollowman: https://music.apple.com/us/album/hollowman/677559200