Future of Risk Zurich North America

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Marie Knight, Head of Direct Markets Strategic Services with Zurich North America addresses the current trends and challenges facing auto dealers. Knight provides valuable insights into the effects on dealerships and offers optimistic projections on the ways in which today’s dealerships are leveraging innovative thinking to tackle emerging challenges. Despite facing many hurdles over the last few years, Knight discusses how auto dealerships have consistently demonstrated adaptability and resilience.
RECORD DATE: 3/19/24

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As a trailblazer of “big data,” insurance companies have been responsible for providing businesses with claims data insight to improve loss outcomes and to mitigate risks. Zurich North America’s Kris Shalda, Senior Vice President and Head of Claims Customer Relationship Management; and Larry Zeiner, Claims Vice President and Region Manager for the Claims Relationship Management, give a deeper understanding of how using big data drives changes in behavior, identifies the need for different coverages and provides awareness of loss trends.

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Financial institutions comprise a dynamic industry that faces a number of challenges today, from the current economy to new technology and more. This episode explores those challenges. Zurich North America’s Stan Bernard, Head of Financial Institutions & Professional Services, U.S. Middle Market; and Alex Muralles Head of Financial Institutions, U.S. National Accounts, provide insight on how businesses can meet these challenges prepared and successful.
Record date: 2/20/24
Air date: 3/13/24

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Offering consumer warranties to protect products consumers use every day — like homes, appliances and electronic devices — can build customers’ confidence in both the product and the company. Warranties can also help drive customer loyalty and business profits. Patrick Heese, Vice President, Business Development Relationship Leader for Zurich North America’s Direct Markets team, discusses how providing warranties can help meet customers’ needs while also providing financial benefits to businesses.

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The 19th edition of the World Economic Forum’s Global Risks Report came out in January, highlighting various emerging and longstanding risks. John Scott, Head of Sustainability Risk at Zurich Insurance Group, addresses the reigning top long-term risk of extreme weather as we continue to witness its widespread impact worldwide. Scott also delves into the influence of AI and its role in creating a new top-ranked short-term risk of misinformation and disinformation. Listen as Scott brings offers his expertise as one of the contributors to the Global Risks Report, provides insights into the findings of this annual resource, and sheds light on the opportunities that can arise from addressing these risks.
John Scott, Head of Sustainability Risk at Zurich Insurance Group, provides insights into the various emerging and longstanding risk findings of the World Economic Forum’s Global Risks Report.

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Industrial Revolution 4.0 has transformed the way the traditional supply chain looks today. Explore the risks and gain insights into the complex potential drawbacks associated with wholesalers entering the manufacturing space. Bill Seleznoff, Industry Practice Director for Zurich's Retail and Wholesale division, discusses the evolving supply chain, the risks wholesalers may not be aware of, and the strategies wholesalers are using to remain relevant as they overcome hurdles to regain their market share. 
Recorded: 12/19/23