podcast – Consulting and Professional Services Radio Jeff Porter and Lew Sauder
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- Business
Based on the writings of Lew Sauder, author of Consulting 101: 101 Tips for Success in Consulting, CPSRadio covers themes from the book and other information for the service professional.
Consulting is an exciting and challenging career that provides abundant opportunities for success.
Consulting firms hire bright people with business knowledge directly out of college or with industry experience to help their clients solve business problems.
In addition to business knowledge, new consultants also need to know critical skills such as:
- Client relationship management
- Expectation Setting
- Effective communication
- How to sell consulting services
- Successful career management techniques
- How to handle difficult clients
- Effective meeting facilitation
- And much more
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What Are We Trying to Accomplish?
What Are We Trying to Accomplish Have you ever read an email and gotten upset, thinking the person was being offensive and rude? Then, when you bring it up to a coworker, expecting them to agree, they took the email in a whole different meaning. Communication is hard. We don’t always say what we mean. […]
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When Projects Go Bad
Most consulting work is project based. Whether a consultant is in charge of a project or simply a member of the project team, he or she needs to know what to do when a project goes bad to help the client get back on track. In this week’s podcast, we will discuss the various causes […]
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Dealing with Resistance to Change
When a consultant begins working with a client, he can face significant resistance to the changes he has been hired to implement. It becomes a balance of diplomacy and change management when this occurs. In this week’s podcast, we will explore the types of resistance a consultant can face and some strategies for dealing with […]
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Should I Specialize or Generalize?
One of the age-old debates for a consultant is whether to specialize in certain industries or areas of study, or to be a generalist across many industries and/or technologies. In this week’s podcast, we will discuss the advantages and disadvantages of each approach and discuss the balance between them. What are the areas of specialty […]
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Reporting Bad News to the Client
Fresh off of the last podcast on reporting status to the client, we thought we would delve in a little deeper with the concept of reporting bad news to the client. There are definitely some dos and don’ts involved with this delicate situation and we will explain it from several vantage points. What are some […]
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Reporting Status to the Client
One of the critical skills a consultant must have is the ability to communicate. Those skills are put to the test frequently, but rarely as much as when the consultant reports project status to the client. This week we will discuss some of the specific approaches a consultant should use when reporting status to the […]