62 episodes

Welcome to the Sales Ops Effect dedicated to helping you to achieve growth, strengthen your skills as a strategic leader and grow businesses with integrity.

Our aim is to provide you with the insights and knowledge you need to develop your skills and propel businesses forward. Get ready to unlock the potential of Sales Ops and drive sustainable growth in your business.

Ready to supercharge your sales operations skills? Visit our website today and claim your free Sales Operations Guide!
www.salesopseffect.com

The Sales Ops Effect Charlene Thompson

    • Business

Welcome to the Sales Ops Effect dedicated to helping you to achieve growth, strengthen your skills as a strategic leader and grow businesses with integrity.

Our aim is to provide you with the insights and knowledge you need to develop your skills and propel businesses forward. Get ready to unlock the potential of Sales Ops and drive sustainable growth in your business.

Ready to supercharge your sales operations skills? Visit our website today and claim your free Sales Operations Guide!
www.salesopseffect.com

    The Sales Ops Effect Podcast - End of Season 3

    The Sales Ops Effect Podcast - End of Season 3

    Hello Sales Ops community! Thank you for tuning in and staying with us throughout Season 3 of the Sales Ops Effect podcast. We’ve reached the end, but fear not! We’ll be back in just a month with even more valuable insights into the world of Sales Operations. Have a burning topic or question? Drop them in the comments or shoot me a message – I’d love to hear from you! And if you’re craving a 1:1 directional call for direct Sales Ops insights, visit www.salesopseffect.com. Let’s keep elevating together! #SalesOps #Podcast #SeasonFinale #operationstrategy #salesops #salesopseffect #businessoperation #salesopsexpert #businessleaderahip #salesops101 #shorts #podcast #leadership #tips #businesstips #GrowingBusiness #Leadership #salesenablement #sales #salesoperations #preview




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    • 49 sec
    Business Analysis with Ruth Mclees

    Business Analysis with Ruth Mclees

    The Sales Ops Effect Podcast

    Episode: Business Analysis with Ruth Mclees

    Welcome to the latest episode of  The Sales Ops Effect hosted by Charlene Thompson. In this insightful discussion, Charlene sits down with Ruth McLees, an experimental landscape painter turned business analyst, to explore the intriguing intersection of art and business analysis.

    Throughout the episode, Ruth shares her journey from the world of fine arts to the realm of business analysis, revealing how her background in art and project management shaped her unique approach to solving business challenges. With a focus on capturing, organizing, and prioritizing information, Ruth sheds light on the diverse roles within the field of business analysis, from technical data analysis to bridging the gap between business requirements and IT solutions.

    @ruthmcleesart on Instagram ko-fi.com/ruthmcleesart

    Visit⁠⁠⁠⁠⁠ ⁠⁠www.salesopseffect.com⁠⁠⁠⁠⁠⁠⁠ for more details | Register Now:⁠ ⁠https://soet.salesopseffect.com/solsjoin⁠⁠

    __________________________________________________

    𝗧𝗵𝗲 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝘀 𝗘𝗳𝗳𝗲𝗰t is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    If you're seeking more valuable sales operations tips and tricks, check out @salesopseffect on Instagram and TikTok. Sales Ops Effect is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    #SalesOps #BusinessTransformation #LeadershipSkills #salesoperations #projectmanagement #101businessskills #changeprojects #change #sme #mediumbusiness #ai #techhowto


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    • 25 min
    Why should you stand firm on the pipeline?

    Why should you stand firm on the pipeline?

    The Sales Ops Effect Podcast

    Episode: Why should you stand firm on the pipeline?

    In this episode of "The Sales Ops Effect," Charlene delves into the essential art of pipeline management. Charlene shares invaluable insights on leveraging win rates to shape a robust sales funnel and aligning sales cycle lengths with pipeline stages. 

    Uncover the proactive strategies that empower strategic leaders to forecast accurately and avoid last-minute crises. With a cautionary tale on CRM reliance and a call for persistence in addressing pipeline concerns, Charlene guides listeners through the intricacies of sales operations. Subscribe now for a deep dive into fortifying your pipeline and growing businesses with integrity.

    The Sales Operations Leadership Skills Course - Admissions OPEN 

    The Essential Sales Ops course for SME Professionals. This is the course that teaches you how to position yourself as a strategic leader instead of the go-to 'fix it' person. Allowing you to deliver real change

    Visit⁠⁠⁠⁠ ⁠⁠www.salesopseffect.com⁠⁠⁠⁠⁠⁠ for more details | Register Now: ⁠https://soet.salesopseffect.com/solsjoin⁠

    __________________________________________________

    𝗧𝗵𝗲 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝘀 𝗘𝗳𝗳𝗲𝗰t is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    If you're seeking more valuable sales operations tips and tricks, check out @salesopseffect on Instagram and TikTok. Sales Ops Effect is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    #SalesOps #BusinessTransformation #LeadershipSkills #salesoperations #projectmanagement #101businessskills #changeprojects #change #sme #mediumbusiness #ai #techhowto






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    • 6 min
    How well did you do this quarter?

    How well did you do this quarter?

    The Sales Ops Effect Podcast

    Episode: How well did you do this quarter?

    Join Charlene Thompson, MAMP, on this episode of "The Sales Ops Effect" podcast as she introduces the Impact Framework from her sales operations leadership course. With the quarter-end approaching, Charlene guides you through a simple yet powerful self-assessment tool.

    Explore the three key sections: Insight, Focus, and Action, and learn to rate yourself in areas such as goal clarity, communication during change, and adaptability. Charlene emphasizes the importance of acknowledging achievements and areas for improvement using a red, amber, green evaluation system.

    Discover the order-agnostic nature of the framework and how it can be applied to enhance your strategic leadership skills. Act now to join Charlene's Sales Operations Leadership Skills Course, with admissions closing soon. Visit salesopsaffect.com for details, and elevate your sales operations game with Charlene Thompson. Tune in now and assess your performance this quarter!

    The Sales Operations Leadership Skills Course - OPEN

    The Essential Sales Ops course for SME Professionals. This is the course that teaches you how to position yourself as a strategic leader instead of the go-to 'fix it' person. Allowing you to deliver real change

    Visit⁠⁠⁠⁠ ⁠⁠www.salesopseffect.com⁠⁠⁠⁠⁠⁠ for more details | Register Now: ⁠https://soet.salesopseffect.com/solsjoin⁠



    Impact Framework:



    Insight:


    Network with change makers



    Actively engage internal stakeholders outside of the sales department BEFORE you need their help. Sales is often seen as being separate to the business and the sooner that stakeholders can see you’re approachable – you will need their help in future.



    Assess the situation



    Fully looking / researching / accepting the current state of play. This involves self-examination as well as the state of the business to determine exactly where you’re starting from so you know how far to go



    Review success and learning



    Awareness doesn’t end at the beginning. Performing project reviews allows you to increase your speed of learning, as a solo or small team department you need to be efficient




    Focus:


    Know the goal



    Fully map out what good looks like, what’s acceptable and what is great. Do this to impact level not just handover level. Also spend time thinking about what projects open up as a result of this successful change implementation.



    Make a path



    Using your start and end point, plot out the steps to get there using HW5 if you don’t know where to start. Once written out find your ‘critical-path’ it’s the items that are consecutive and NEED to be done to get to the goal, that will tell you what your minimum time frame is. ALWAYS ADD EXTRA TIME into your plan.



    Take ownership



    You have to CARE about the outcome of this project, it has to matter to you. Think about the ease you’ll be adding to people’s lives when they no longer have to leap over obstacles to do a standard days work. This matters.




    Action:



    Adapt as needed



    Be so secure focused on where you’re going that you don’t hesitate to pivot on the smaller details as long as the outcome, the realised deliverables will remain the same.



    Protect the mission



    When people see movement they like to jump on the train, this is a good and a bad thing; keep firm boundaries so that you don’t overpromise winnings. 



    Communicate change



    Change uncommunicated insights fear and suspicion. Consult stakeholders, tell people what’s happening and the timeline for when they will hear future updates. Stick to the update timeline. Be honest, be succinct, be positive. Belief requires maintenance.






    #SalesOps #BusinessTransformation #LeadershipSkills #salesoperations #projectmanagement #101businessskills #changeprojects #change #sme #mediumbusiness #ai #techhowto




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    • 6 min
    What Service Level Is Effective?

    What Service Level Is Effective?

    The Sales Ops Effect Podcast

    Episode: What Service Level Is Effective?

    Join Charlene Thompson, Director at Sales Ops Effect, in this episode as she explores the challenges of adapting to significant changes in sales operations. Using a real-life scenario, Charlene shares insights on maintaining perspective and avoiding overwhelm, especially when enthusiasm for a project runs high.

    Learn how to apply project management principles of time, cost, and quality to make strategic decisions that align with available resources. Charlene emphasizes the importance of delivering to an effective level, considering historical context and focusing on essential reporting.

    Discover practical tips for transparent communication and making decisions based on the bronze or silver standard approach. Reflect on your own projects and gain insights into navigating changes in sales operations with Charlene's expertise.

    Webinar registration link: https://soet.salesopseffect.com/qsalesmeeting

    The Sales Operations Leadership Skills Course - Admissions OPEN SOON 

    The Essential Sales Ops course for SME Professionals. This is the course that teaches you how to position yourself as a strategic leader instead of the go-to 'fix it' person. Allowing you to deliver real change

    Visit⁠⁠⁠ ⁠⁠www.salesopseffect.com⁠⁠⁠⁠⁠ for more details

    Or 

     Register Now: https://soet.salesopseffect.com/solsjoin

    __________________________________________________

    𝗧𝗵𝗲 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝘀 𝗘𝗳𝗳𝗲𝗰t is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    If you're seeking more valuable sales operations tips and tricks, check out @salesopseffect on Instagram and TikTok. Sales Ops Effect is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    #SalesOps #BusinessTransformation #LeadershipSkills #salesoperations #projectmanagement #101businessskills #changeprojects #change #sme #mediumbusiness #ai #techhowto






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    • 10 min
    Agility V.S Chaos

    Agility V.S Chaos

    The Sales Ops Effect Podcast

    Episode: Agility V.S Chaos 

    In this episode, Charlene Thompson, Director at Sales Ops Effect, dives into the delicate dance between agility and chaos within sales operations. Discover practical insights as Charlene shares experiences and strategies for maintaining a balance between flexibility and structure in the ever-changing landscape of growing businesses.

    Join Charlene in reflecting on your own experiences and share insights into finding the right equilibrium between agility and chaos in sales operations. Gain valuable perspectives on navigating challenges and building a resilient foundation for sustained growth. Tune in for a thought-provoking discussion on the dynamic world of sales operations. 

    Webinar registration link: https://soet.salesopseffect.com/qsalesmeeting

    The Sales Operations Leadership Skills Course - Admissions OPEN SOON 

    The Essential Sales Ops course for SME Professionals. This is the course that teaches you how to position yourself as a strategic leader instead of the go-to 'fix it' person. Allowing you to deliver real change

    Visit⁠⁠⁠ ⁠⁠www.salesopseffect.com⁠⁠⁠⁠⁠ for more details

    Or 

     Register Now: https://soet.salesopseffect.com/solsjoin

    __________________________________________________

    𝗧𝗵𝗲 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝘀 𝗘𝗳𝗳𝗲𝗰t is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    If you're seeking more valuable sales operations tips and tricks, check out @salesopseffect on Instagram and TikTok. Sales Ops Effect is dedicated to helping individuals grow businesses. Discover a wealth of knowledge and insights to streamline processes and drive real change in your sales operations.

    #SalesOps #BusinessTransformation #LeadershipSkills #salesoperations #projectmanagement #101businessskills #changeprojects #change #sme #mediumbusiness #ai #techhowto




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    Send in a voice message: https://podcasters.spotify.com/pod/show/salesopseffect/message

    • 12 min

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