33 episodes

For each episode we’ll explore a hypothesis from multiple angles including what’s ethical, where are the lines, and how to handle increasingly fuzzy boundaries. Do we expect too much of our technology? Do we care or even understand what we’re trading away?

We ponder where machines ‘’quantified us”… in great detail… for extraordinary insight. And we’ll consider where the quantified human becomes a directed or even controlled. With a bit of irreverence, we’ll conduct this investigation through a series of discussions, thought experiments, and examples.

We want to get under the covers on who gets to set boundaries around technology and why they do it. We will explore how much we should trust these boundaries setters to make good decisions for us.

Empathetic Machines Empathetic Machines

    • News

For each episode we’ll explore a hypothesis from multiple angles including what’s ethical, where are the lines, and how to handle increasingly fuzzy boundaries. Do we expect too much of our technology? Do we care or even understand what we’re trading away?

We ponder where machines ‘’quantified us”… in great detail… for extraordinary insight. And we’ll consider where the quantified human becomes a directed or even controlled. With a bit of irreverence, we’ll conduct this investigation through a series of discussions, thought experiments, and examples.

We want to get under the covers on who gets to set boundaries around technology and why they do it. We will explore how much we should trust these boundaries setters to make good decisions for us.

    Retail Done Right 10| Placemaking

    Retail Done Right 10| Placemaking

    Placemaking is an art, and maybe a bit science. In retail, it’s critical. We dive into placemaking with our special guest, Yann Mathias, Director of Innovation and Impact at MTArt Agency.

    • 51 min
    Retail Done Right 9 | Location, Location, Location

    Retail Done Right 9 | Location, Location, Location

    Our sense of self is tied to our sense of place. We explore current retail, workplace and urban planning trends with an expert, Paul Bate of Paul Bate Consultancy.

    • 45 min
    Retail Done Right 8 | Retail is our Economy

    Retail Done Right 8 | Retail is our Economy

    Retail is a driver of our economy. We are joined by a recognized retail pundit and industry expert who is also a contributor to Forbes.com, a professor at Fashion Institute of Technology and Syracuse University, and currently Chief Strategist at The Robin Report, Shelley E. Kohan, for a wide ranging discussion about current retail performance, trends and insights. We recommend you read more of Shelley's analysis here.

    • 39 min
    Retail Done Right 7 | The Role of the Merchant in Retail

    Retail Done Right 7 | The Role of the Merchant in Retail

    Special Guest: Linda Choong

    The merchant is a critical part of retail. Determining what products you are presenting and selling to your customer is fundamental to who you are as a retailer. Our special guest, Linda Choong, knows all about this. As the former Chief Merchandising Officer at Design Within Reach and currently a retail and business advisor heading up her own practice, LLC Left+Right LLC. This wide -ranging conversation shares insights into approach, listening to your customer and the importance of balance.

    • 41 min
    Retail Done Right 6: PIVOT I 5 Actions to Move Retailers Forward

    Retail Done Right 6: PIVOT I 5 Actions to Move Retailers Forward

    Fve things retailers need to do to move out of pandemic, panic, and towards forward momentum.

    • 36 min
    Retail Done Right 5: Dark Stores, Ghost Kitchens, and Other Retail Noir

    Retail Done Right 5: Dark Stores, Ghost Kitchens, and Other Retail Noir

    A retailer seeks to be a cornerstone of the local community even as it fights a legal battle to reduce its tax burden. An online menu is tied to a kitchen without a restaurant.  @Jeff Fisher and @Cristine Gonzalez Wertz go a little dark this week with the help of @Wiliam Thomas.

    • 23 min

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