Help, I Think My Fence (Business) Has Fallen Down!‪!‬ Service Without Excuses With Rob M Lyon

One of my clients emailed 📧 me in a bit of a panicShe said, and I quote ”Help, my fence is falling down 👇After a second or two, I was able to put what she was asking togetherHer rate of attrition was very high, and she was losing customers and clients faster and fasterMy first question was, what are you doing to keep them?I often refer to clients with this, Where is your fence lying at??If it’s half way down, that’s one thing but if it’s on the floor something has to be done quick 🏃‍♀️ 🏃‍♂️In...