Series 1 Episode 5 with Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa Exploring Excellence in Professional Services

In this episode I interview Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa.
We discuss how professional services can learn from hospitality, people, team work, 6th sense, standards and awards.
Nick's nominated charity is The Rigby Foundation http://www.rigbygroupplc.com/about/the-rigby-foundation/
To find out more about Mallory Court, please go to https://www.mallory.co.uk
To find out more about First Impressions, here is our website http://www.firstimpressions.uk.com
To connect with me (Lyn) https://www.linkedin.com/in/lynbromley/
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