100 episodes

The global gambling industry is fast moving and always changing, staying on top of things is hard for industry professionals.

Join Jon Bruford (17 years covering the casino industry) and Fintan Costello (CEO at BonusFinder.com) each week as they discuss with leading international experts the latest issues within the gambling industry.

If you want to stay up to date with the gambling industry and have a laugh along the way, then this is the show for you!

The Gambling Files Jon Bruford & Fintan Costello

    • News

The global gambling industry is fast moving and always changing, staying on top of things is hard for industry professionals.

Join Jon Bruford (17 years covering the casino industry) and Fintan Costello (CEO at BonusFinder.com) each week as they discuss with leading international experts the latest issues within the gambling industry.

If you want to stay up to date with the gambling industry and have a laugh along the way, then this is the show for you!

    Dr Sally Gainsbury talks RG, and what we're doing wrong, and more

    Dr Sally Gainsbury talks RG, and what we're doing wrong, and more

    The Luke Skywalker and Frodo Baggins of this podcast are our magnificent sponsors Optimove and Clarion Gaming. We love you in the way that some people love Star Wars and LOTR.
    No Fintan!
    This episode’s guest is Dr. Sally Gainsbury, Director at Gambling Treatment & Research Clinic and Professor of Psychology, University of Sydney. Dr Gainsbury discusses the importance of language in gambling research and the need for more responsible terminology. Sally and Jon also touch on the flaws of the peer review system in academia, and the unique gambling landscape in Australia. The conversation explores the need for a commercial approach to problem gambling and the importance of effective communication to prevent gambling harm. It discusses the metrics for success in addressing problem gambling and the role of marketing in shaping consumer behaviour. The conversation also touches on the challenges of understanding gambling costs, the impact of lottery advertising, and the need for transparency in gambling inducements. The role of regulators in addressing deceptive practices and the potential for gambling to be a gateway activity are also discussed.
    Also worth noting: Sally does not disclose the identity of Australia’s greatest music act, but there is bonding over the genius of Bluey, and a bit of Strictly Ballroom. Oh, and Democracy Sausages get in the conversation. If you don’t know what they are, press play…
     
    In a nutshell:
    Language is important in shaping perceptions and behaviors related to gambling. The peer review system in academia has its flaws and requires checks and balances. Australia has a high rate of gambling participation, particularly in pokies (electronic gaming machines). Advertising for online wagering has increased, targeting younger men. There is a need for a shift in the responsibility of operators and players in promoting responsible gambling. The gambling industry needs to adapt and change, as seen with previous bans on tobacco advertising. Problem gambling should be approached as a commercial problem, with metrics for success that focus on marketing effectiveness. Effective communication is crucial in preventing gambling harm, including providing information on the costs of play and the chances of winning. Transparency is needed in gambling inducements, such as bonusing, to ensure consumers are fully aware of the terms and conditions. Regulators play a vital role in addressing deceptive practices and promoting responsible gambling. While gambling can provide hope and entertainment, it is important for individuals to have a critical appraisal of their gambling behavior and make informed choices.  
    Choice quotes from the episode:
    "Language is at the bottom of everything we do."
    "The way we talk about something, even casually, has a strong impact on individual behaviour."
    "Problem gambling terminology implies something inherent about the person that can't be changed."
    "If you look at it as a commercial problem, then the metrics for success change completely. If you look at it as a marketing issue, because it's getting the right words to the right person at the right time in the right way. And that is marketing, pretty much."
     
    This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 58 min
    RTFM 158: Fints and Jon talk NEWS!

    RTFM 158: Fints and Jon talk NEWS!

    The true heroes of our story are the magnificent sponsors Optimove and Clarion Gaming. We love you in a fraternal but very real and very lovely way.
    In this episode, Jon and Fintan have a casual conversation about various topics, including books, unions, and the challenges faced by Atlantic City. These challenges include the potential impact of a New York City casino, which is a biggie. Oh, and Jon’s therapist has retired, so there is a decent chance the podcast might be his new therapist.
    In a nutshell:
    Atlantic City is facing challenges due to competition from neighboring states and the potential opening of a casino in New York. The role of unions in the gaming industry is complex, with both positive and negative aspects. Personalization and exclusivity in online gaming offerings can help differentiate operators in a crowded market. The conversation highlights the importance of context and perspective in understanding and evaluating situations.  
    Choice quotes from the episode:
    "Unions are essential, but they can be too influential and too powerful."
    "What if Atlantic City casinos could stay smoking spaces? What if that's their niche?"
    "We don't deserve dogs."
     
    This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 55 min
    Brett Smiley of CasinoReports talks USA, USA, USA

    Brett Smiley of CasinoReports talks USA, USA, USA

    As ever, the accolades go to our benevolent sponsors Optimove and Clarion Gaming. We love you in a big, real kinda way.
    Thankfully this episode’s intro is considerably less fanciful than last; Jon has new neighbours, and some hedgehogs have had a dodgy meal in his back garden [0:00 – 14:07].
    Then our hosts are joined by Brett Smiley, Chief Content Officer of CasinoReports.com, a publication focused on comprehensively covering the US iGaming industry. They aim to offer quality journalism and unique perspectives in a crowded marketplace. Brett brings us up to date on some of what’s going on in the US right now, including the current legislative season, with Maryland and Maine failing to legalize casinos. How the industry is facing negative blowback from scandals and oversaturation of advertising is discussed too, then tangents might be gone off on, including Jon’s experiences working at QVC in the early 2000s. Online drunk shopping mishaps also come up [14:08 – 1:10:03].
    In a nutshell:
    CasinoReports.com aims to provide quality journalism and unique perspectives in the crowded US iGaming and online casino industry. The current legislative season has not resulted in any wins for the industry, with Maryland and Maine failing to legalize casinos. The industry is facing negative blowback from scandals and oversaturation of advertisements. There is still potential for growth and opportunities for independent media outlets to provide in-depth reporting and differentiate themselves. Online shopping can lead to unexpected purchases and regrets.  
    This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 1 hr 10 min
    Martin Calladine talks sport sponsorships and crypto scams, and more

    Martin Calladine talks sport sponsorships and crypto scams, and more

    As ever, huge thanks and big love to our benevolent sponsors Optimove and Clarion Gaming. We love you bigly.
    Ok, the intro to this one is maybe a bit weird – it spans a lot of things, but begins with a Google search for ‘whale sputum’ and pretty much goes downhill from there [0:00 – 25:27].
    Then we welcome guest Martin Calladine, a football writer and author who does not shy away from the less salubrious side of the industry. We explore the involvement of football clubs in cryptocurrency scams and tokenized fan engagement, highlighting the lack of due diligence by world-famous football clubs in partnering with fraudulent crypto companies, resulting in financial losses for fans. The discussion covers examples such as Manchester City's sponsorship deal with a non-existent company and Fulham's partnership with a pyramid scheme. The conversation also delves into the pitfalls of tokenized fan engagement, where schemes exploit fans' desire for involvement while prioritizing trading volume and profit. We also explore the lack of regard for fans and the failure of football clubs to protect themselves and their supporters from fraudulent schemes, highlight the need for better governance and cost control in football, as well as the prevalence of corruption and gambling sponsorships. The conversation concludes with a reflection on the unsustainable nature of the current football model and the potential for future scandals [25:28 – 1:39:32].
    Martin's new book is called No Questions Asked and is available from all good book outlets, and Amazon.
    In a nutshell:
    Football clubs have shown a lack of due diligence in partnering with fraudulent cryptocurrency companies, resulting in financial losses for fans. Tokenized fan engagement schemes that prioritize trading volume and profit over meaningful fan involvement. The promise of fan participation in club decision-making often falls short, with voting on trivial matters and limited impact on club operations. The crypto market's volatility and the lack of regulation make it susceptible to scams and manipulation. Football clubs have shown a lack of regard for fans and have failed to protect them from fraudulent schemes. The proposed football regulator is a step towards better governance, but it may not address the underlying issues in the industry. There is a need for better cost control and sustainability in football to prevent financial instability. Corruption and gambling sponsorships are prevalent in the industry, and there is a lack of action to address these issues. The current football model is unsustainable and may lead to future scandals.  
    This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 1 hr 40 min
    RTFM 155: Fintan and Jon discuss the week's gambling news

    RTFM 155: Fintan and Jon discuss the week's gambling news

    As ever, huge thanks, virility and blessings bestowed on our benevolent sponsors Optimove and Clarion Gaming. We love you bigly.
    In a side-step from the norm, Fintan and Jon discuss the news among themselves, focussing mainly on recent events around Bally’s, the Chicago casino plan, and a potential takeover, and also a lawsuit being brought against AC gambling resorts for alleged price collusion. We also discuss various topics including Easter celebrations, the challenges of being a parent, the high severance packages of top executives, and more. We also explore the idea of joint ventures between online operators and land-based casinos, why they might or might not work, Bally’s high debt and what it means going forward; the potential sale of GameSys, and sport stadiums in Chicago. We also touch on the role of algorithms in AI and the gambling industry, and the marketing strategies of gambling companies, the importance of transparency and accountability in algorithmic decision-making, car bumper stickers and niche clothing. It’s everything you could want and more.
    Some choice quotes from the episode:
    "I paid a fortune in therapy to learn what you've just done automatically as a nine-year-old." "For that kind of money, you could give me whatever nickname you wanted. Who's the real winner here?" "This must be what it's like to be one of your nipples. I feel so dirty." "Cash is king. You can't be bleeding cash if you've got a ton of debt." "If they're not having those conversations already, they are mental." "The problem with AI is even the AI companies don't really understand how the algorithm works." This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 53 min
    Michael Schaus explains F1 failings, Vegas cigar bars and much more

    Michael Schaus explains F1 failings, Vegas cigar bars and much more

    As ever, huge thanks to our benevolent sponsors Optimove and Clarion Gaming. WE LOVE YOU.
    It’s a step into the Twilight Zone this week – Fintan hosts without Jon! He is here for the intro, though, sadly, in which he explains apropos of very little to Fintan about how some movies were blockbusters on video after doing nothing in cinemas [0:00 – 22:03].
    Fintan is joined by guest Michael Schaus of Schaus Creative to discuss the impact of Formula 1 (F1) in Las Vegas, following Michael’s recent op-ed piece in The Nevada Independent. They explore the evolution of Las Vegas as a destination beyond the casino floor, the negative consequences of F1 on small businesses, and the financial losses incurred by the county. They also discuss the future of F1 in Las Vegas and potential remedies for the challenges faced by small resorts. Additionally, they touch on the possibility of a baseball team coming to Vegas and the challenges of highly paid athletes in the city. The episode concludes with a discussion on cigars and whiskey in Las Vegas, including recommendations for cigar bars, and how beginners should choose their smoke.
    And as promised, Michael’s Substack is here: https://creativediscourse.substack.com/
    So, in summary:
    Las Vegas has great cigar bars, such as Davidoff of Geneva and a cigar bar in Caesars with a Cuban-inspired bar. When choosing cigars, consider factors like smoking time, flavour profile, and the expertise of the staff at the cigar shop. Nicaraguan cigars are a good choice for beginners, as they tend to be smoother and have a milder flavour. Rye whiskey, such as Whistle Pig, is a favourite of Michael’s, and he recommends enjoying it with a little ice and water. The Cromwell and Davidoff of Geneva are recommended places for old fashioned cocktails in Las Vegas Michael's creative agency focuses on helping brands tell their stories through digital art, graphic design, photography, videography, and coaching.  
    This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

    • 1 hr 5 min

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