Patient Journey Pioneers Hyro

We interviewed her on the busy show floor at ViVE 2023, then she hopped on the podcast to reflect on what she's seen then vs. what's happening now. With ViVE 2024 around the corner, this episode of "Patient Journey Pioneers" with MUSC's Chief Digital Transformation Officer Crystal Broj reveaks her invaluable insights and strategies that are reshaping the healthcare landscape, delving into the groundbreaking potential of technologies like ChatGPT and their impact on patient care. Join us as we uncover the challenges and opportunities in healthcare's digital transformation journey, and gain a glimpse into the exciting projects on the horizon, poised to enhance both provider and patient experiences. Crystal's wisdom and passion for innovation make this episode a must-listen for anyone eager to explore the cutting edge of healthcare technology.

In this episode of "Patient Journey Pioneers," we dive into the world of healthcare incentives and funding, especially for organizations facing financial constraints. Buddy takes us on his remarkable journey, starting as an undergraduate engineering student with a passion for healthcare and eventually ascending to prominent leadership roles at HIMSS and CHIME. His story underscores the invaluable role of mentorship and the support of individuals who are eager to guide and motivate you towards realizing your full potential. Buddy emphasizes the profound personal significance of the healthcare sector's mission and the pivotal role that individuals play in propelling technological advancements within the field.

Join us for this dynamic conversation with Baptist Health’s Danielle Rodriguez, Senior Director of Customer Excellence, and Julian Ammons, Director of IT Digital Cloud Development Operations. Discover how Baptist Health is leading the charge in transforming healthcare through digital innovation, automation, and the responsible implementation of AI assistants. Gain invaluable insights into their strategies for seamlessly integrating new technologies, including their Service Center Voice Assistant, BELLE. Explore their vision for expanding BELLE’s capabilities across the organization while navigating the intricate challenges and necessary precautions of the healthcare industry. Don’t miss this episode packed with actionable best practices and a glimpse into the future of healthcare.

Show notes:
Visit Baptist HealthFollow Julian on LIFollow Danielle on LI

In this special episode, we host Mike Schneider, a principal and senior executive at Greystone Net, for a captivating discussion on the upcoming Healthcare Internet Conference (HCIC). Mike delves into the history, importance, and future trends of HCIC. With over 25 years in the industry, Mike provides a rich perspective on the evolution of digital healthcare, from the dawn of the internet to the emerging prominence of AI and chat GPT. The conversation is a blend of reminiscing the past, understanding the present, and anticipating the future, making it a must-listen for healthcare marketers and digital leaders.

Learn more:
Visit HCIC's websiteConnect with Mike

Ever wondered about the story behind Petunia, the unicorn gracing HLTH's promotional content?

Dive into this episode of Patient Journey Pioneers to meet some of the masterminds of this industry event — HLTH's Head of Content, Amanda Ciccatelli, HLTH's Head of Marketing, Allen Yesilevich, and HLTH's Creative Director, Mike Hoefler. They and their teams are working endlessly behind the scenes towards one of the most awaited healthcare events taking place this October in Las Vegas. Hear about the exciting 2023 additions, from the innovative media village to show-stopping live acts and unforgettable, insta-worthy photo ops being bult as we speak. With appearances by icons such as Petunia, Fat Joe, and Ashanti, this episode is essential listening for HLTH attendees aiming to be in-the-know.

Show notes:
Learn more about HLTH ConferenceFollow Amanda on LIFollow Allen on LIFollow Michael on LI

In this episode, we bring you an insightful conversation with Gretchen Britt, Vice President Information Technology at Liberty Hospital. Join us as we delve into Liberty Hospital’s unwavering commitment to patient-centered care. Gretchen shares her remarkable journey from a certified nurse aide to an IT leader, highlighting the importance of understanding end-user needs and providing meaningful training within the healthcare organization for a seamless workflow. Discover how Liberty Hospital empowers their clinicians by relieving administrative burdens and embracing the latest technology trends. Get a glimpse into the future of healthcare technology, where automation, AI, and machine learning play a pivotal role in enabling clinicians to focus on delivering exceptional patient care.

Learn more:
Follow Gretchen on LinkedinLearn more about Liberty Hospital