Contractor Secrets Tanner Mullen

Summary



The main topic of this episode is about the subtleties in business communication. The host emphasizes the importance of communication in building thriving relationships in any endeavor. He discusses the key elements of effective communication, such as creating the right perception, answering the phone with enthusiasm, and gathering customer information efficiently. The host also highlights the significance of follow-up and providing a great customer experience. He suggests using automation tools like Drip Jobs to streamline communication and improve the overall customer journey.



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Effective communication is crucial for building thriving relationships in business.
Creating the right perception and answering the phone with enthusiasm are important elements of communication.
Efficiently gathering customer information and providing timely follow-up are key to a great customer experience.
Automation tools like Drip Jobs can help streamline communication and improve the overall customer journey.






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Summary



George started Georgie's Handyman Service four years ago, but eventually rebranded to Georgie's Painting. He is now looking to grow his painting business and face the challenges of running a business. One of his main challenges is hiring and fulfilling on the work. Tanner advises George to set up a payroll company like Gusto or ADP to handle payroll and taxes. He also encourages George to overcome his fear of taking risks and to start hiring employees. Tanner suggests creating a hiring strategy and posting job ads on platforms like Indeed. He emphasizes the importance of finding employees who align with the end goal of the business and can eventually take on leadership roles. Tanner also discusses the financial aspects of hiring and the potential revenue that can be generated with a team of three employees. In this conversation, Tanner Mullen and Georgies discuss the financial aspects of running a painting business. They break down the costs of labor, materials, and marketing, and calculate the potential salary for Georgies in his first year of business. They emphasize the importance of investing in quality employees and setting up a professional payroll system. Tanner encourages Georgies to be proactive in his business and to clearly define his goals and motivations. They also discuss the importance of leveraging leads and following up with potential customers.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app




Consider rebranding and focusing on a specific service to attract customers
Set up a payroll company like Gusto or ADP to handle payroll and taxes
Overcome the fear of taking risks and prioritize hiring employees
Create a hiring strategy and post job ads on platforms like Indeed
Find employees who align with the end goal of the business and can eventually take on leadership roles
Understand the financial aspects of hiring and the potential revenue that can be generated with a team of employees Calculate the costs of labor, materials, and marketing to determine the financial viability of your business.
Invest in quality employees and set up a professional payroll system to attract and retain talent.
Be proactive in your business and take action on important tasks, such as setting up payroll and hiring employees.
Clearly define your goals and motivations to stay focused and motivated.
Leverage leads and follow up with potential customers to increase your chances of closing sales.






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In this conversation, Tanner Mullen interviews Jon Majak, CEO and founder of Mr. Pipeline, about his entrepreneurial journey and leadership principles. They discuss the importance of building a strong company culture, the role of leadership in motivating and retaining employees, and the impact of service and giving back in business. Jon shares his experiences in the exterior cleaning and marketing industries, as well as his insights on creating a system-dependent business. They also talk about Jon's book, 'Ring the Bell,' which emphasizes the importance of perseverance and making a positive impact in business and in life.



Takeaways




Building a strong company culture and valuing employees is essential for long-term success.
Leadership should be based on accountability, transparency, and empowering employees.
Embedding giving back and service into your business can create a world-class culture.
The narrow road of entrepreneurship tests your character and integrity, but it is a rewarding spiritual journey.
Creating core values and anti-values helps guide hiring decisions and maintain a strong company culture.
The purpose of business is to be of service and make a positive impact in the lives of others.










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Summary



Marvin Ruiz, owner of Ruiz Painting Services, shares his inspiring story of overcoming kidney failure and heart surgeries to start his own business. He is currently facing the challenge of growing his business and wants guidance on the next steps. Tanner Mullen advises him to focus on building an online presence, optimizing his Google My Business profile, and using social media and Google ads to generate leads. They also discuss the importance of hiring the right employees and developing a hiring process. Tanner recommends using Gusto for payroll, increasing his credit limit, and using DripJobs software for estimates and customer communication.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app



https://linktr.ee/dripjobscsteam


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Summary



In this episode, Tanner Mullen shares a framework for business success that he has been focusing on lately. He emphasizes the importance of operating with the end goal in mind, which for many businesses should be to sell the business. He explains that understanding what selling a business entails can help shape the mindset and framework for building the business. Tanner also discusses the value of a business and how it is determined by what someone is willing to pay for it. He introduces the three Ds framework: Do, Document, and Delegate, which should be applied to every area of the business to achieve growth and scalability.



Takeaways




Operate with the end goal in mind, which for many businesses should be to sell the business.
Understand what selling a business entails and how it can shape the mindset and framework for building the business.
The value of a business is determined by what someone is willing to pay for it.
Apply the three Ds framework (Do, Document, Delegate) to every area of the business to achieve growth and scalability.

This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app




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In this conversation, Max Bates discusses his painting business with Tanner Mullen. They cover topics such as lead generation, marketing, hiring, and systemizing the business. Max realizes the importance of implementing processes and systems to ensure consistent growth. Tanner emphasizes the need to get out of the job and focus on sales and networking. They also discuss the benefits of joining networking groups like BNI to expand Max's reach in the local community. Finally, they touch on the hiring process and the importance of vetting applicants. The conversation focused on the process of hiring employees and the importance of creating systems and a hedge to mitigate risks. The speaker emphasized the need to determine the position to hire for and the qualities to look for in applicants. It was suggested to start the hiring process early and vet the applicants thoroughly. The speaker also discussed the importance of determining the crew size and calculating the labor costs and revenue targets. Additionally, the conversation touched on the decision of whether to hire a marketer or employees, with the suggestion to do both simultaneously. The speaker emphasized the need to take action, build systems, and prepare for future growth.



Takeaways




Implementing processes and systems is crucial for consistent growth in a business.
Getting out of the job and focusing on sales and networking is essential for business owners.
Joining networking groups like BNI can help expand the business's reach in the local community.
The hiring process should involve vetting applicants to identify behavioral and characteristic traits. Create a hiring process and system to vet applicants thoroughly.
Determine the crew size and calculate labor costs and revenue targets.
Consider hiring both a marketer and employees simultaneously to inject momentum into the business.
Build systems and prepare the business for future growth.



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