The Dentalpreneur Podcast w/ Dr. Mark Costes Mark Costes

On today’s part 3 episode, audience members had the unique opportunity to interact directly with Jocko Willink, posing insightful questions that delved deeper into his experiences and philosophies on leadership and management. The session began with Dr. Summer Kassmel asking about subtle, damaging traits in leaders, to which Jocko emphasized the destructive nature of ego and its ability to block personal and professional growth. He shared anecdotes from his time training SEAL teams, illustrating the critical need for humility and openness in effective leadership.
Another participant explored Jocko's recruitment strategies, particularly interested in how he assesses potential team members for his various business ventures. Jocko detailed the rigorous, real-world scenarios candidates are put through—dubbed the 'Jocotest'—to ensure they can handle the actual pressures and responsibilities of the job.
The discussion also covered how to maintain flexibility within standard operating procedures (SOPs) to avoid the rigidity that can stifle critical thinking and adaptability among team members. Jocko provided practical advice on ensuring SOPs allow for enough leeway to handle unexpected challenges effectively.
The session was not only a deep dive into the intricacies of leadership but also a testament to Jocko's profound impact on his listeners, many of whom expressed profound gratitude for the insights they had gained from his books and talks. His responses reinforced the importance of adaptability, preparation, and emotional intelligence in leadership—themes that resonated strongly with the professional audience at the summit.
EPISODE RESOURCES
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On today’s part 2 episode, recorded live at the 2024 Dental Success Summit in San Antonio, Texas, Dr. Mark Costes sits down with Jocko Willink for a riveting discussion on leadership and change management. Jocko elaborates on his experience with instituting new processes within teams, particularly a more effective system of information collection during his military career. He emphasizes the importance of setting realistic expectations and being open to feedback to overcome resistance and enhance operational efficiency.
Jocko also explores the concept of 'dichotomy of leadership', sharing insights on how leaders can maintain balance and flexibility in their roles to foster a productive work environment. He highlights the need for leaders to recognize their emotional triggers and employ detachment techniques to remain calm and focused during high-pressure situations.
Furthermore, Jocko touches on the profound personal impacts of his military service, reflecting on the losses he endured and the deep appreciation for life these experiences instilled in him. He ties these reflections back to business and leadership, advocating for a focus on meaningful, people-centered goals rather than mere profit maximization.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, recorded live at the 2024 Dental Success Summit, host Dr. Mark Costes sits down with Jocko Willink, a former U.S. Navy SEAL commander and celebrated author of "Extreme Ownership." The discussion dives deep into the principles of leadership and ownership, particularly how these concepts apply not only in the battlefield but also in professional settings such as dental practices. Jocko shares riveting stories from his military career, emphasizing the critical nature of true ownership and the dangers of micromanagement. The episode features a live Q&A session, offering attendees the unique opportunity to engage directly with Jocko's insights on leadership, resilience, and team management. This session is a must-listen for anyone interested in enhancing their leadership skills and understanding the profound impact of taking ownership at all levels of an organization.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Dr. Chris Green, a dynamic dentist and entrepreneur who founded Green Dental Care in 2018. Dr. Green shares insights on his journey from starting a practice from scratch to experiencing rapid growth, leading to a strategic partnership in 2023. As a DSI black belt coach and co-founder of the Practice Launch Pad, Dr. Green offers a wealth of knowledge on effective dental practice management.
During their conversation, Dr. Green discusses his collaboration with Dr. Addison Killeen on a new book aimed at addressing current challenges in the dental workforce exacerbated by COVID-19. The book focuses on optimizing dental assistant training to enhance practice efficiency and patient care. Dr. Green elaborates on the structure of the upcoming manual, which includes comprehensive guides, tests, and digital resources to support both new and transitioning dental assistants.
Listeners will gain practical advice on creating a robust onboarding process, the importance of systematic training, and the integration of a tiered competence and compensation system. Dr. Green emphasizes the significance of adapting these systems to individual practice needs to foster a supportive and efficient work environment.
This episode is a must-listen for dental professionals seeking to elevate their practice through strategic staffing and operational excellence.
EPISODE RESOURCES
https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes catches up with Jake Conway, the analytics guru behind Custom Practice Analytics and a foundational figure at DSI. They reminisce about their early days as office mates and discuss the evolving challenges in dentistry post-COVID. As practices face new hurdles, Jake shares insights on the universal struggles dental offices are experiencing nationwide, from staffing to patient management. The conversation pivots to the critical role of effective practice analytics in navigating these changes and the benefits of having a supportive network to avoid isolation in problem-solving. Additionally, they touch on the strategic timing for practice expansion, the impact of patient no-shows, and how to maintain profitability through analytical decision-making. This dialogue not only dives deep into the financial and operational aspects of running a dental practice but also reinforces the importance of community and shared knowledge in the ever-changing landscape of dentistry.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark chats with Michael Lomotan, a co-founder and owner of the Dental Success Network. Michael brings a unique perspective to dentistry with over 20 years in corporate biotech before diving full-time into the dental world. In this episode, he shares his journey from being "the ultimate nerd" in biotech to playing a crucial role in the dental industry. Michael discusses his daily responsibilities, including managing vendor relations and ensuring profitability through strategic supply negotiations. He also reflects on the advantages of being deeply involved in a community like DSN, which leverages collective buying power to secure significant discounts for its members. This insightful conversation covers a range of topics from the nuances of vendor negotiations to the potential future impact of AI in dentistry. Whether you're looking to optimize your dental practice's operations or explore the intersections of technology and dentistry, this episode is packed with valuable insights.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast