Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology Eptura™

Erik Zink is Vice President of Strategy and Sarah Kilmartin is Director of Customer Insight at Eptura where they have a passion for helping customers maximize the value of worktech investments and transformation initiatives. Mike Petrusky asks Erik and Sarah about the marketplace today and how industry leaders are approaching their digital and workplace transformation journey, which is a dynamic and ongoing process for most organizations. Employee collaboration is a key aspect of this transformation and leveraging the right technology and data is a crucial part of success, so they explore they need to view these strategies holistically. Erik and Sarah discuss both short and long-term ROI for technology initiatives and share how organizations are using their workspaces and employee experiences to create a competitive advantage, focusing on retention, productivity, and brand image. They announce the launch of Eptura’s new workplace consulting services to help customers navigate transformational challenges, optimize real estate, and realize the full potential of their worktech investments while offering the inspiration you need to be a Workplace Innovator!
Learn more about Eptura™ Workplace Consulting: https://lp.eptura.com/Website-Eptura-Workplace-Consulting
Connect with Erik on LinkedIn: https://www.linkedin.com/in/ezink/
Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-k-72b254/
Watch the video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
 

Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders can understand the unique needs of clients, create a strategy and design a solution that delivers on expectations. Mike and Ross agree that technology is essential for enhancing service delivery, but is must be deployed with a focus on meeting specific business outcomes. “Every day is a school day” and we should never stop learning, so listen as Mike and Ross as they offer the inspiration you need to grow your career and be a Workplace Innovator!
Connect with Ross LinkedIn: https://www.linkedin.com/in/rossabbate/
Learn more about Macro: https://www.macro-group.com/
Watch the video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
 

Lena Müller is Head of Workplace Strategy at Unispace in Auckland, New Zealand where she is passionate about people, innovation and diversity. Mike Petrusky asks Lena to share her research regarding what makes a resilient workplace and the five drivers for creating a space that can withstand disruption, adapt to change, and provide flexibility. They discuss how adaptability, well-being, enablement, connection and authenticity can help workplace leaders support the workforce while also delivering the business outcomes organizations require today. Lena believes companies that are resilient have a systems mindset that emphasizes agility, psychological safety, adaptable leadership, and a cohesive culture with a strong emphasis on people. Listen as Mike and Lena offer the inspiration and practical advice need to help you be a Workplace Innovator by creating a resilient workplace!
Register for The Unworking Conference in London: https://worktechevents.com/events/the-unworking-conference24/
Connect with Lena LinkedIn: https://www.linkedin.com/in/lena-m%C3%BCller-nz/
Read the article “Building Resistance – Workplaces That Embrace The Unknown”: https://www.unispace.com/insights/building-resilience-workplaces-that-embrace-the-unknown
Explore the Unispace website: https://www.unispace.com/
Watch the full video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
 

Lynn Baez, IFMA Fellow is First Vice Chair of the IFMA Global Board of Directors and Enterprise Vice President of Facilities and Workplace at McKesson where she is passionate about advancing FM and cultivating excellent relationships with stakeholders at all levels of dynamic and evolving corporations. Mike Petrusky asks Lynn about the world of work and the workplace today and how digital transformation is essential in facilities management. They explore the tools and strategies available as our industry seeks to pursue operational excellence by embracing technology. Facility management professionals have an important role in driving change and influencing the employee experience in the workplace and IFMA provides valuable resources to help the community, including research papers and benchmarking tools. Lynn and Mike agree it is important for professionals to step out of their comfort zone and try new things to grow and develop in their careers. Listen as they share the insights and inspiration you need to be a Workplace Innovator in your organization!
Register for The Unworking Conference in London: https://worktechevents.com/events/the-unworking-conference24/
Connect with Lynn on LinkedIn: https://www.linkedin.com/in/lynnbaez/
Explore McKesson’s website: https://www.mckesson.com/
Learn more about IFMA: https://www.ifma.org/
Download the research report Lynn mentioned: https://ifma.foleon.com/white-paper/cybersecurity/table-of-contents
Watch the full video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
 

Lorri Rowlandson is Senior Vice President of Strategy and Innovation at BGIS where she is passionate about sustainability and applying innovation towards solutions while “nerding out” on how AI is transforming the workplace. Mike Petrusky asks Lorri to share her latest insights on the future of work and how FM leaders should focus on essential skills such as creativity, critical thinking, and change management. They explore the concept of existential theory and agree that we must leverage tools such as AI to enhance our human creativity by framing the data and asking the right questions. Continuous learning and innovation are crucial in keeping up with the rapid advancements in technology and Lorri believes that incremental innovation can lead to significant progress. Tune in for the encouragement you need to be a Workplace Innovator and an inspirational leader in your organization!
Register for The Unworking Conference in London: https://worktechevents.com/events/the-unworking-conference24/
Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson/
Learn more about BGIS: https://www.bgis.com/
Watch the full video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
 

Arnold Levin is Director of Strategy at Gensler where he is combining experience in design strategy and organizational design to help clients solve the right problem. Mike Petrusky asks Arnold his current views on the world of work and why he believes that workplace problems and solutions are organizational issues, not physical ones. They explore how the physical workplace is just one of many tools that organizations have and while the pandemic has led to a shift in workplace strategies for some organizations, many are returning to pre-pandemic practices. Arnold says that successfully adopting hybrid work models should be based on the specific needs and functions of the organization, rather than following trends and challenges that our workplace profession has failed to take a leadership role in guiding organizations through these changes. Listen to hear the inspiration that you need to break out of your comfort zone and become a Workplace Innovator in your organization!
Register for The Unworking Conference in London: https://worktechevents.com/events/the-unworking-conference24/
Connect with Arnold on LinkedIn: https://www.linkedin.com/in/arnold-levin-57a61610/
Learn more about Gensler: https://www.gensler.com/
Watch the full video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/