Building Teams with TEAMES & CO TEAMES&CO

In this week’s episode, we rewind as Tracy Eames, CEO of TEAMES & CO is talking about Customer Discovery.. We have received lots of questions about how we think about customer discovery, and thought we would share a bit more about our approach, along with some tips and tricks to get you started!
Show Highlights:
Highlight (01:36) -Tracy does a quick refresher on what is a Net Promoter Score and why you should have one Highlight (03:00) - Tracy shares how we kick off customer discovery with a few tips and tricks to get you started. Highlight (06:22) - Why you should not only interview your customers, but watch them use your product or a prototype.Highlight (7:02) - Mapping your customer’s journey and why it matters.
Related Links:
Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.
Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the great video, audio and editing support!

DisruptHR Columbia was held on Thursday, May 2nd.  Our CEO, Tracy Eames, joined the event to talk about the importance of Cross Functional Leadership. Her talk “ Mind the Gap: Why Cross-Functional Leadership Is Imperative and Most Organizations Don’t Have It” was a reminder to leaders about the risk of leading from a silo. 
Have you ever felt like there are invisible gaps between your teams? Those mysterious black holes where projects and initiatives seem to disappear without a trace? If so, you're not alone.
While executives often emphasize the importance of fostering collaboration, empowering teams, and achieving shared success, there's a glaring discrepancy. Our reward systems and promotion criteria often prioritize individual contributions over team success. This begs the question: What can we do to bridge these gaps effectively?
DUring this talk Tracy explores the critical role of cross-functional leadership in driving organizational effectiveness. Successful cross-functional leaders transcend boundaries, foster collaboration, encourage team agility, execute multi-faceted strategies, and ultimately bridge those invisible gaps that hinder progress.
Discover actionable strategies for developing 360 Cross-Functional Leadership. Learn how to bridge the gap of functional silos, drive strategic alignment, and empower innovation across teams. 
Show Highlights:
Highlight (01:00) - Tracy talks about her trip to COlumbia, SC the home of the National Champion Women’s Basketball team.Highlight (01:42) For those of you not familiar with DisruptHR,  Tracy describes a quick overview of DisruptHR and how the events are structured. Highlight (03:02) - We dive into a bit more about the DisruptHR Columbia event specifically, and the tremendous work of the organizing team!Highlight (04:17) - Tracy dives into the theme of her presentation and the importance of thinking about cross-functional leadership vs leading from a silo. Highlight (09:00) - Tracy shares a 5 ways that organizations can help foster Cross Functional leadership, and reduce the gap between their teams.  
Related Links:
Watch Tracy’s presentation at DisruptHR ColumbiaLearn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.
Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the...

Last Thursday was DisruptHR New Orleans., The theme of the night was the Future of Work, and there were 10 thought provoking presentations. Among them was our CEO, Tracy Eames. This week, she shares her experience presenting, enjoying the event, and simply loving the city for a few days.  Tracy’s presentation was “Redefining Leadership: Soft Skill or Strategic Imperative”. 
A brief summary would be -  Let's face the truth together: leadership is anything but soft. It is quantifiable and directly influences your company's bottom line. So why do we often dismiss it as a soft skill? Because tackling the complexities of leadership is daunting, and it's easier to brush it aside. When leadership is undervalued, organizations miss out on achieving goals, struggle with high turnover rates, and face a lack of employee engagement—a costly combination. But what if we shift our perspective on leadership? What if we empowered leaders in a new way?  We will reframe leadership and discuss how leaders can unlock growth, foster effective teams, and cultivate a winning organizational culture. Don't miss out on this opportunity to revolutionize your approach to leadership and drive tangible results for your company.
 
Show Highlights:
Highlight (00:48) - For those of you not familiar with DisruptHR,  Tracy describes a quick overview of DisruptHR and how the events are structured. Highlight (01:32) - We dive into a bit more about the DisruptHR NOLA event specifically, and the tremendous work of the organizing team!Highlight (03:39) - Tracy dives into the theme of her presentation and the importance of thinking about leadership strategically vs as a soft skill. Highlight (08:28) - Tracy shares a few tips about how to build Strategic Leadership within your organization. 
Related Links:
Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.

Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the great video, audio and editing support!

In this week’s episode, Tracy Eames, CEO of TEAMES & CO shares a bit of behind the scenes of a day in the life of TEAMES & CO. Today we are sharing a behind the scenes look at  a trip we took last week with the Asheville Chamber of Commerce. Each year our Chamber hosts a trip to a host city to support learning, exchange of ideas, and best practice sharing. This year I enjoyed a wonderful two days in the city of Charleston, South Carolina, where I was able to sit in on various panel discussions, learn about the King Street Business Improvement District (BID), and explore the city of Charleston with fellow leaders from Asheville. 
Show Highlights:
Highlight (01:40) -Tracy kicks off with a bit of background about the 2024 Intercity trip hosted by the Asheville Chamber of Commerce, and why we are talking about it.  Highlight (04:18) - Tracy talks about the range of panel discussions starting with learning about how airports are planning for growth, and the various customer segments that they are taking into consideration as they expand. Highlight (5:45) -  We continue to dive into stakeholders as we learn about tourism and how both Charleston and Asheville are aiming to provide an exceptional experience for both visitors and residents. Highlight (7:34) - Tracy shares a bit about the group’s exploration of Charleston and their visit to the International African-American MuseumHighlight (8:40) - Day 2 was all about city strategic planning and the King Street Business Improvement District (BID). Tracy shares her learnings about the stakeholder engagement and experience in what seems to be a very successful initiative: the King Street BID. 
Related Links:
Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.
Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the great video, audio and editing support!

In this week’s episode, Tracy Eames, CEO of TEAMES & CO covers a topic that everybody is asking about: Should my team be virtual or in-person? We walk through key questions leaders should be asking themselves, and how great leaders should be able to transcend location. The answer has shades of gray, but our goal is to share a framework with you that can help you and your team choose the best model for you. 
Show Highlights:
Highlight (01:01) -Tracy kicks off with the 3 criteria that we find helpful when you are making a decision about work location.  Highlight (02:11) - Tracy raises why you may not have a location challenge, but really a leadership gap. Highlight (03:17) - We chat about the importance of values and having a clear mission that your team can rally around no matter their location. Highlight (5:45) -  Why knowing each person’s role can help you create a personalized approach to your work environment decisions that can also support team success. Highlight (9:12) - How your decision on in-person vs virtual can also help you offer “benefits” that your team values.Highlight (11:37) - Tracy talks about why stepping out of your role as a leader and connecting with your team can help you answer this and other big organizational questions. 

Related Links:
Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.

Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the great video, audio and editing support!

In this week’s episode, Tracy Eames, CEO of TEAMES & CO is talking about how to help your teams achieve wins. All too often in our companies we operate in silos. These silos create friction between our teams and decrease our ability to reach strategic objectives. Today we are sharing a few tips and best practices about how to achieve strategic wins with your cross-functional teams. 
Show Highlights:
Highlight (01:40) - Tracy introduces why we are talking about cross functional team success. At TEAMES & CO we work on a lot of projects, but specifically, often a CTO or CIO is hiring us to help them figure out how to launch, an app or a website. These digital product launches require a high level of cross-functional collaboration, so we thought we would share a few best practices.  Highlight (03:00) - Tracy shares why the way many leaders set goals today actually creates more friction than progress for cross-functional teams. Highlight (04:39) - Why having a cross functional mindset can make you a better leader. Highlight (5:50) - How can leaders model the behavior that they are looking to see from their teams. 
Related Links:
Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://www.teamesandco.com/Follow TEAMES & CO on Facebook  LinkedIn, Twitter (@teamesandco) and Instagram (@teamesandco)Want to watch the podcasts on video visit TEAMES & CO on YouTube.
Views expressed by guests are their own and may not reflect the views of TEAMES & CO. Mention of particular products or services and participation of a guest does not imply an endorsement by TEAMES & CO. The information provided is for educational and entertainment purposes and should not be taken as professional advice.
Our podcast is edited by Nodderly (www.nodderly.com). A huge thank you to their team for the great video, audio and editing support!