Coffee Isn't Lunch Maddi Cook & Hayley Jepson

Have you ever wondered where the line is drawn between professional ties and being friends, especially when your clients start feeling like your closest friends? In this episode, we dive into the tangled world of friendships within the hairdressing industry! We're getting real about the emotional rollercoaster and the tricky business situations that pop up when those salon chairs become confession booths.We're spilling the tea with our own stories about the tough moments, like when it's time ...

Have you thought about how offering discounts affects what you make each month? Today we are chatting about the complexities of offering discounts to your specific groups of your hair and beauty clients. We understand why you might consider offering discounts, especially if it's aimed at certain groups, such as pensioners, students, and emergency service workers but have you considered the long-term impact of doing this?Tune in and hear us discuss the impacts discounting could have on your sa...

What impact is technology having on the hairdressing industry? Join us as we discuss this and navigate our tech journeys. We look into the role of tech in fostering human connection and address the fears of robots replacing our jobs. Plus we explore tools like booking systems and AR apps and how they can help us in our day to day. Tune in to explore the intersection of technology and hairdressing!RESOURCES MENTIONED:Booking System Set-Up With LauraThis episode is sponsored by Timely, the worl...

What would we do if we could rewind to the start of our hairdressing journeys? In today's episode, we're sharing what we'd do differently and what we'd keep just the same. From picking our dream salon spot to only taking card payments, would we go full-on specialist or keep our options open? Or how we'd juggle work, life, and our mental health? We've got you covered!Whether you're just starting and need a bit of a steer or you're thinking about shaking things up a bit, this episode's for you....

We've both noticed an uptick in MLM (Multi Level Marketing) activity on social media, especially among hairdressers. It's become impossible to ignore, and we felt it was high time to dive deep into this phenomenon.We've all probably at some point received a DM from someone looking to sell their products or get us to become part of their team, but we're pulling back the curtain and exploring why MLMs are so popular.Plus we shine a light on the darker side of MLMs, emphasising the tiny minority...

Inspired by a talk by Monica Teodoro from L'Oréal, we're sharing our thoughts on ways to make the salon a buzzing hub of genuine connection.Find out why a natter with your clients isn't just fab for your business—it's a brilliant remedy for loneliness too! Plus we need to remember that while our interactions with clients can be fulfilling, they should not be our only source of personal connection.And let's not forget the cherry on top: self-care! While a good chat at work is lovely, it's just...