HME Business Podcast David Kopf

As crucial professionals in the healthcare continuum, home medical equipment (HME) providers must keep evolving and embracing change to better serve their patients. Matt Gruskin, Chief Operating Officer of the Board of Certification and Accreditation (BOC), discusses the value of education for the HME provider, and how better-educated providers can support better outcomes for consumers, referral partners and payers.

Quality improvement is an integral part of achieving Home Medical Equipment accreditation and maintaining it. But how is quality improvement defined for an HME business, and what role should it play in a provider’s daily routine? Sandra C. Canally, RN, CEO and founder of The Compliance Team, discusses quality improvement best practices that can benefit providers all year long… and how to get started.

An HME supplier’s success depends on building a team of fully trained, highly professional, and dependable staffers that are experts at what they do. But needing to frequently recruit, train, and onboard new staffers is costly in both time and productivity. In this podcast, Todd Usher of Tactical Back Office discusses remote staffing solutions — and the questions suppliers should ask to make sure they’re finding the best possible staffing partner.

Many HME providers are opting to outsource their revenue cycle management or parts of their RCM for a lot of different reasons. Most of those reasons are focused on optimizing business performance, but there’s one more reason that might not immediately springs to mind: data security. Enida Mimani, director of Healthcare Solutions for Analytix Solutions explains how outsourcing RCM can help secure protected health information for HME businesses and their patients.
Sponsored By Analytix Healthcare Solutions

The owners, operators and management of HME providers are currently contending with a tricky problem: There are certain roles within the HME business that require specialized knowledge, professionalism and dedication, yet the current job market means high employee turnover, transition and retraining. How can providers get the best talent for the job—and keep it? Jim Knight, the CEO of medical billing company ACU-Serve, has been solving problems like this in home healthcare for more than 30 years and joins the podcast to share his insights.
Sponsored By ACU-Serve

HME businesses are facing staffing challenges that are impacting both their top and bottom lines, but there are outsourcing solutions that can help them. However, the key is to do it right, which means measurement and analytics. What are the metrics they should use to track and manage their performance? Sunil Krishnan, Vice President of Revenue Cycle Management at HME software company Brightree joins the podcast to share his expertise and insights.
Sponsored By Brightree