Knowledgebase Ninjas Gowri Ramkumar
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- ビジネス
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Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee
In this episode, Brianne Bennett, Lead Technical Writer at Opensee delves into the difference between using Docs-as-code vs a Dedicated knowledge base tool for creating documentation. She also speaks about the factors that should be considered when switching to a knowledge base tool.
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Improving documentation with user feedback with Iga Koprowska, Akamai
In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the users and enhance documentation quality. She explores how various research methods aid in crafting effective documentation.
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Building developer-friendly API documentation with Hannah Kahn, Azion
Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation. She shares insights on how to choose the right API documentation tool.
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Migrating documentation: Best practices and challenges, with David Ingram, Medallia
David Ingram, Senior Technical Writer at Medallia, discusses the best practices and challenges involved in migrating to a new documentation platform. He also emphasizes the various components that need to be addressed before initiating the migration process.
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The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband
In the latest episode on the Knowledgebase Ninjas, we have Mick Davidson with us, sharing valuable insights on the evolving nature of technical writing over the last 30 years. He sheds light on the challenges documentalists face these days in terms of the role and research.
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Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera
Eduarda Raddatz, Technical Writer at Matera, talks about the significance of knowledge management, and its impact on the overall success of an organization. In the episode, she highlights the benefits of having a good knowledge base platform.