390 episodes

Pet business coaching topics covering a variety of subjects that aren't frequently discussed. Listen in to Bella, a pet business coaching from Jump Consulting, leading the discussion in a raw and transparent way.

Bella In Your Business: Pet Industry Business Podcast Bella Vasta

    • Business

Pet business coaching topics covering a variety of subjects that aren't frequently discussed. Listen in to Bella, a pet business coaching from Jump Consulting, leading the discussion in a raw and transparent way.

    Episode 393: Impactful Booth Strategies for Pet Sitters and Dog Walkers

    Episode 393: Impactful Booth Strategies for Pet Sitters and Dog Walkers

    Running around last minute trying to put together a booth for a local event? Struggling to make it interesting and get people chatting about your business? Tune into this episode of Bella In Your Business for game-changing booth strategies for pet sitters and dog walkers!



    Bella will guide you on transforming your event booth into an engaging and interactive experience that fosters meaningful relationships and boosts your brand recognition. Learn how to create an inviting booth, compile a list of must-attend events, and make use of clever promotional items that truly resonate with your audience.



    Discover the importance of strategic scripting and effective local marketing—all without breaking the bank. Plus, grab Bella’s special free download packed with guerrilla marketing techniques to create a buzz around your business.



    Walk away from your next event with a treasure trove of hot leads, invaluable business contacts, and eager new hires. Don’t miss out on turning simple booth setups into powerful, relationship-building opportunities.



    Your next major breakthrough starts here!

    Episode 392: Pet Care Hiring – High Level Concepts No One Told You About

    Episode 392: Pet Care Hiring – High Level Concepts No One Told You About

    Tired of endless interviews and flaky applicants? Struggling to crack the code for successful pet care hiring?



    What if the solution involves a fresh perspective – one that can set your hiring process on the path to success and ensure you build a dream team?



    In this week's episode of the Bella in Your Business podcast, we're rethinking the hiring process and uncovering the secrets to successful recruitment and onboarding.



    We'll dive into actionable pet care hiring strategies that will help you attract and retain top talent. From crafting compelling job ads to developing a seamless onboarding experience, we cover it all.



    Get insider tips on identifying crucial candidate qualities, creating attention-grabbing ads, and implementing a multi-phase interview process to ensure you find the right fit. Plus, learn how to systemize your scoring and rating for consistency and efficiency.



    Are you ready to revolutionize your hiring and build a stellar team? Listen now to empower yourself with the knowledge to transform your recruitment approach and ensure long-term success. This is your chance to rethink and refine your hiring strategy.

    Episode 391: 11 Low Cost Ways To Get Dog Walking Customers

    Episode 391: 11 Low Cost Ways To Get Dog Walking Customers

    Are your marketing strategies stuck in limbo, not quite bringing the returns you hoped for?



    What if the answer just needs a different approach – one that could propel your business to the top of the dog walking pack?



    Welcome to this week's episode of the Bella in Your Business podcast, where we're flipping the script on conventional marketing tactics and diving deep into the art of affordable and successful business promotion.



    Strap in as we unveil eleven resourceful and cost-effective marketing strategies designed to magnify your reach without evaporating your funds.



    Get inside scoop on the secrets behind leveraging your personal connections, crafting standout business cards with QR codes, and why sidewalk chalk might just be your unexpected hero in grassroots marketing.



    Are you ready to revamp your strategy and see tangible results? Listen now and and equip yourself with the knowledge to transform your business's visibility and attractiveness. This is your golden opportunity to rewrite your marketing playbook and catapult your business into the limelight.

    • 20 min
    Episode 390: Turning Feedback Into Customer Loyalty and Business Growth in your Pet Business

    Episode 390: Turning Feedback Into Customer Loyalty and Business Growth in your Pet Business

    Are you tired of cringing every time a customer complaint rolls in? What if I told you that these frustrations could be the key to your next big breakthrough?



    Welcome to this week's episode of Bella in Your Business, where we'll transform what seems like the worst part of business—customer complaints—into your greatest asset.



    Dive in as we unlock the secrets to not only handling but embracing customer complaints to fuel innovation and growth. Building on our previous chats in Episodes #388 and #389, today’s focus shifts to using these uncomfortable moments to refine your approach and enhance customer satisfaction.



    Discover strategic methods to analyze and systematize feedback, identifying patterns that might just be the lightbulb moments you’ve been missing. We’re talking less anxiety, more action, and a streamlined process that turns upset customers into valued partners in your business’s journey.



    Ready to turn the tide on customer feedback? Listen now and learn how every complaint is a step toward refinement and operational excellence. This is your moment to flip the script and make those challenges the driving force behind your success—let's get started!

    • 23 min
    Episode 389: Words that Win- Language Skills to Defuse Customer Complaints

    Episode 389: Words that Win- Language Skills to Defuse Customer Complaints

    Ever wondered if a customer complaint could actually be the key to unlocking untapped potential in your pet business? The truth is that behind every complaint lies a valuable opportunity waiting to be discovered. This week, as we explore strategies to not only manage complaints but to leverage them as stepping stones toward service excellence.



    We'll explore real-life examples and practical strategies to handle complaints effectively, but also leverage them as catalysts for growth. From turning dissatisfied clients into loyal advocates to refining your service offerings based on customer feedback, you'll gain insights that can revolutionize the way you approach customer relations.



    Whether you're a seasoned entrepreneur or a newcomer to the pet industry, understanding how to navigate and capitalize on customer complaints is essential for building a resilient and successful business.



    If you've ever felt at a loss for words when dealing with an upset customer, or if timely responses have been your Achilles' heel, this is the episode for you.

    • 19 min
    Episode 388: Managing Emotional Reactions to Customer Complaints in Pet Businesses

    Episode 388: Managing Emotional Reactions to Customer Complaints in Pet Businesses

    Have you ever faced a day that spiraled out of control despite your best efforts? Maybe it was due to a misunderstanding with a client about their pet's needs or an unexpected hiccup in your scheduling. We know it happens to the best of us, and that's exactly why this episode is crucial. We're going to show you exactly how to turn the tide, enabling these road bumps to set you apart in this competitive market.



    But first, we are going to address the feeling we all have when our unhealed trauma comes up from "being in trouble." Handling customer complaints in the pet-sitting business isn't just about damage control—It's a skill that has the potential to reshape your professional trajectory and solidify your standing as a respected leader in your field. It is acknowledging the personal growth journey that it gives us the opportunity to go down.



    Today, we’re breaking down those barriers and turning customer complaints into stepping stones toward unparalleled success.

    • 20 min

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