Lean 911 Mark DeLuzio

Learn why measuring on-time delivery to REQUEST date is essential if a company truly believes in customer excellence. Mark DeLuzio dispels all of the excuses when companies refuse to measure OTD to request date.

Learn why chairs in a cell are detrimental to a good Lean cell design. Mark DeLuzio discusses the negative consequences of chairs from an SQDC perspective. (Safety-Quality-Delivery-Cost)

Learn why problem escalation processes send signals to frontline associates that they are not qualified to solve problems over work that they are best suited to solve. This elitist approach demoralizes and demotivates employees when their engagement opportunities are stripped away from leaders who do not walk the talk when they preach that problems need to be solved at the lowest possible level in the organization.

Hida Oba discusses the importance of Standard Work and why all other aspects of Lean are connected to this very important, however, neglected component of the Toyota Production System. Hide also discusses how his famed father, Hajime Oba, facilitated the teachings of TPS Basics in his own unique way.

Hajime Oba had a storied career with Toyota, culminating as the CEO of the famed Toyota Supplier Support Center (TSSC) in Georgetown, KY. In this rare interview with his son, Hide Oba talks of the lessons learned from his father’s unique view which he perfected in the implementation of the Toyota Production System.

More and more companies today are on the Lean bandwagon. There are plenty of Gemba Boards, fancy posters, Lean polo shirts, and don’t forget the yellow tape. But when asked about their Kaizen activity, the response is lethargic, at best. Learn how a rigorous and disciplined Kaizen approach is essential to any Lean transformation.