29 episodes
Hard Shop Life JDI Coaching
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- Business
We created this Podcast for the Men and Women of the Automotive Industry. We've been in your shoes. Parts, Service, Bodyshop, Advisor, Technician. Our focus is share the best techniques of fixed ops departments and other departments that help promote fixed operations. Each week we will share our stories, the story of others, and YOUR stories. Join Coach J and the G-Man for the latest tips, techniques, and successes of the automotive community.
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#012: HSL Best of Episode: A La Carte Selling
In this Best of episode, Coach J and the GMan discuss the negative impact A La Carte selling can have on customers and your ability to close. The automotive service experience is already a confusing and anxiety causing event for most people. Our job is to take as much anxiety out of their experience as … Continue reading #012: HSL Best of Episode: A La Carte Selling
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#083: Potential
Understanding your service departments potential will dictate every way in which you operate your business. Once you know what is possible, then you are able to visualize what your operation looks like at its true potential. How many employees do you have? What goals are you setting? and the big one.. What is your customer … Continue reading #083: Potential
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#082: Industry Villains
In this episode, Coach J and The GMan discuss the current news, good and bad, in the automotive industry. They both have first hand experience being a leader in their Service Department during good times, but also. during very tough economic times, such as 2008. These times will make our business change. It does not … Continue reading #082: Industry Villains
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#011: HSL Best of Episode: Nature vs Nurture
Are good salespeople born or built? Coach J had natural talent, and some would say he was a “born salesperson”. In this episode, GMan talks to Coach J about what made him a superstar advisor, and if it was his natural charisma or a skill he had to learn. They also discuss how anyone can … Continue reading #011: HSL Best of Episode: Nature vs Nurture
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#081: Investing in Personnel Growth
Often Coach J and The GMan stress the importance of personal development, but in this episode they get into the importance of personnel training. Investing in training and development will help your team improve their skills, and handle the stresses of the job better. When you continuously train and reinforce the training, it ingrains these … Continue reading #081: Investing in Personnel Growth
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#010: HSL Best of Episode: Are You Winning?
In this episode, Coach J and The GMan discuss the concept of winning and what it means in your service department. They stress the need of setting goals, celebrating small victories, and continuously striving for improvement. It’s ultimately important to have a winning mindset and empathy in leadership, in order to lead a winning team. … Continue reading #010: HSL Best of Episode: Are You Winning?