Refreshing Retail Ahold Delhaize

The possibilities are endless with modern innovations such as mechanization, customer insights and artificial intelligence (AI). In this episode you will experience how technology enhances our shopping experience. What is the added value for customers? And how can AI be used to do something good for the world in terms of sustainability? In this episode we’ll talk about Ahold Delhaize's omnichannel customer experience strategy, and of course, the ethical side of these innovations.   

Guest: Aimee van Wynsberghe, awarded with the prestigious Alexander von Humboldt Professorship of Applied Ethics of Artificial Intelligence at the University of Bonn Co-host: Wouter Kolk, CEO Ahold Delhaize Europe and Indonesia  Host: Emmelie Zipson 
See omnystudio.com/listener for privacy information.

This time it will be an all-female episode where we dive deep into topics surrounding leadership, mental well-being, diversity, equity and inclusion. Essential topics for Ahold Delhaize to prioritize and keep top of mind. Host Emmelie Zipson and co-host Natalia Wallenberg, Chief Human Resources Officer of Ahold Delhaize, talk to Margaret Versteden – van Duijn, Brand President of bol.com about these topics. Guest: Margaret Versteden – van Duijn, Brand President of bol.com Co-host: Natalia Wallenberg, CHRO of Ahold Delhaize

Host: Emmelie Zipson
See omnystudio.com/listener for privacy information.

How do you prepare for situations that you can’t always control? And what qualities do you need to help stay in control? 

As crisis situations call for leadership, host Emmelie Zipson and co-host Frans Muller, talk to Jessica Fischer about her exceptional leadership skills when her store was hit by Hurricane Ida.

Guest: Jessica Fischer, Store Manager of The GIANT Company's Riverwalk storeCo-host: Frans Muller, President & CEO Ahold Delhaize

Host: Emmelie Zipson
See omnystudio.com/listener for privacy information.

Episode #1 – From ‘frenemies’ to finding common ground

Episode #2 - Sustainability in the food and retail industry

Episode #3 - "Being a good human being, goes a long way."