The Josh Bersin Company Josh Bersin

In this podcast I describe the new, transformed role of HR Business Partner. This pivotal position, which was defined 25+ years ago as an “HR Generalist,” has now become pivotal to a company’s successful people strategy. If you want to learn more, check out our most popular course in the Josh Bersin Academy, the HR Consulting Masterclass, or call us for advice.
Of all the things we deal with in business, none are as important as having the right level of management, leadership, and HR expertise at the point of need. This is the new role for the HRBP, and this podcast gives specific examples.
This topic is part of our complete Systemic HR advisory program, which has been rolling out over the last year. If you’re trying to make your HR team or HR department more effective, please give us a call.
Additional Information
Introducing the Systemic HR Initiative
Introducing Galileo, The World’s First AI-Powered Expert Assistant For HR
Overview of Systemic HR: The Four Levels Of Maturity (podcast)
 

Globalization Partners (G-P), a company specializing in global employer of record services (EOR), discusses the complexities and opportunities in the global employment market. They emphasize the importance of compliance, automation, and the human touch in their approach. In this podcast I interview Nicole Sahin, Founder and CEO, and Nat Nataranjan, Chief Product Officer.
The EOR space is massive: including providers like G-P, Deel, Oyster, Remote, Papaya Global, Rippling, and others. In this interview Nicole and Nat explain the history of the market and how G-P has built its highly service-centric, technology-agnostic, partner-centric approach to global hiring and growth.
Additional Information
The Global Workforce Intelligence Project
EOR Provider Deel Expands Into HCM (and Payroll)
 
 

Given this week’s political news, I wanted to share my thoughts on “Citizenship,” the way we as employees and individuals work together to help our company and our society make decisions the benefit everyone. We live in a world of shatteringly fast change, with two global wars, a rising sense of mistrust of political systems, and enormous changes to our working and family lives.
Despite all this change, and the difficult decisions we must make, there is a process for continuous improvement. And this process, which I label Citizenship, applies to our companies, our teams, as well as our cities, states, and societies. This podcast discusses this issue and is here to convince you that you, as an individual manager, employee, or leader, have an enormously important role in creating a positive, high-performing community in your company.
Citizenship: the character of an individual viewed as a member of society; behavior in terms of the duties, obligations, and functions of a citizen: e.g. an award for good citizenship. (Dictionary.com, based on Oxford English Dictionary.)
Sound Bites

“The reason we have political systems in the world is to find a way for individuals and businesses to legislate, debate, argue, and negotiate the resource allocation of a country, of a state, or a city.”
“A company is essentially a small society. We have to make decisions on how we allocate resources as well.”
“Citizenship to me is a really wonderful word because what it tends to mean is you as an individual, we as individuals have two fundamental roles in society.”

Keywords politics, citizenship, resource allocation, organizations, internal citizenship, diversity, financial performance, Workday, DEI, Starbucks, society, government
Additional Information
World-Class Diversity and Inclusion: Elevating Equity (Josh Bersin Academy Certificate Course)
The Voice of the Employee (Certificate Course)
Giving Voice to Values (Certificate Course)
Citizenship On The Rise: What This Means To Business and HR

This week, coming off our amazing Irresistible 2024 conference, I recap what we learned and discuss the evolution of enterprise talent intelligence. I explain the Skyhive-Cornerstone deal, update you on SAP and Workday’s AI efforts, and give you a preview of what’s going to happen as we get our hands on OpenAI GPT4o (Omni).
Next year’s Irresistible will be May 19-22, 2025 so put it on your calendar. And if you’re ready to revolutionize your HR team and entire HR function, Galileo is now fully available – you can learn more here.
Additional Information
Galileo Goes Live, Expands Its Power With New Trusted Content
YouTube video of Galileo Launch
 
 

In this podcast I discuss Microsoft’s exciting new internal skills strategy, with a focus on Viva Skills, the role of the Microsoft Copilot, and how Microsoft is “inventing new products for HR” as Customer Zero. Customer Zero is Microsoft’s way of “eating their own dogfood” and making sure their new products are well designed before the hit the streets.
Video version of podcast: https://youtu.be/6VuOYUBT2KA
Takeaways

Microsoft is a role model for HR, with an innovative and experimental approach.
They are leveraging the Microsoft Graph to gather skills and HR data for better decision-making.
Viva Skills and Eightfold are being used to build a skills infrastructure and provide personalized recommendations.
Microsoft is integrating AI agents like Galileo into the Microsoft Copilot, showcasing the importance of AI in HR.
Companies need to develop their own AI strategies to stay competitive in the evolving HR technology landscape.

Chapters
00:00 Introduction to Microsoft and their HR Function
02:06 Building a Skills-Based Employee Experience
05:34 Challenges of Skills Platforms in HR Technology
10:38 Integrating AI Agents into Tools and Systems
15:36 The Significance of AI Technologies in HR Redesign
Additional Information:
Building A Skills-Based Organization: The Exciting But Sober Reality
Enterprise Talent Intelligence Arrives, Disrupting The HR Tech Market
Here Come The Copilots!

Today’s podcast, recorded in Vegas after a series of conferences (ServiceNow Knowledge and Unleash), talks all about how ServiceNow is making a major play to dominate the space and how Enterprise Talent Intelligence is going mainstream.
I also discuss what we covered in our AI in HR workshop and how to evaluate the massive number of tools are coming (including Galileo® from us).
I also give you my thoughts about why Business Insider was a bit unfair to Workday and how the HCM market will soon change existentially.
Additional Information
Enterprise Talent Intelligence Has Arrived: Disrupting The HR Tech Market
ServiceNow Boldly Introduces AI Solution For Skills, Learning, And Growth
Why I’m Still Bullish On Workday
Here Come The Copilots: Microsoft’s GenAI Strategy For The Enterprise
AI in HR: Certificate Course in The Josh Bersin Academy (join the more than 30,000 people who love it!)