Think & Act Differently with Sales Academy Adam Brooks

Do you really know what your customers are thinking and feeling?



Are you curious to know? Do you care enough to want to?



Customer experience is a major part of your marketing mix, or more to the point it should be. Investing time, effort and resources into understanding what you offer is what they want? What they want, do you want to offer that? And much more.

Working with someone who truly 'gets this' is key. They can help you understand the power of customer insights and how to evolve and grow your business, your team, your profits and your customers experience through training, process implementation, testing and measuring and performance statistics. Look no further than someone like Mel Evans from Insight6 - the tools they use are brilliant, but what is really important is Mel's background and experience in FMCG, retail, hospitality and more - its all been about business and people improvement - you can find her here: https://www.insight6.com/mel-evans-cxd-south-wales/



#business #service #customerexperience #cx #ci #marketing #performance #podcast

How are you vibrating? What are you resonating?

Have you ever considered that maybe, life isn't happening to you, it is responding to you!



Think about it, have a listen. See if it lands.



#growth #selfdevelopment #motivation #realtalk #musings

Meet YOU where you are at!

We hear and say similar all the time as coaches, trainers, therapists etc, "meet people where they are at"



I am challenging YOU to simply apply the same to you.

Meet YOU where you are at. Short simple musing today. Enjoy.



#musing #questions #applyyou

Screw the hustle culture! Todays musing is "Not 100%...any of the time!"



Yes, I appreciate this flys against the majority of advice out there, but I mean it. YOU shouldn't be aiming to give 100% all of the time, and neither should you expect that from your team.



Working to a healthy and productive capacity while leaving space if vital for sustainability in building a growing a business!



#business #realtalk #selfcompassion #productivity #newblueprint #wellbeing #coaching #buildthefuturenow

Is 'comparisonitus' hurting you in more ways than you know?



What a simple and powerful question that we have used for years as coaches and sales trainers... Compared to what?



But I want to unpack it a little for you in more areas of life today and not just business. To get you thinking and acting differently. To consider and understand for yourself, the value in this question.



Enjoy this, and comment below you thoughts. Love to hear and engage on this one.



#podcast #musings #life #business #coach #coaching #question #questionoftheday

In today's fast-paced business world, the secret ingredient to unparalleled success and fulfilment isn't just in the strategies we deploy, but in the depth of our caring. Dr. Joe Dispenza teaches us the profound impact of our thoughts, intentions, and actions on our personal and professional lives. Inspired by his wisdom, I want to share a powerful strategy that places caring at the forefront of business excellence.

1. Caring Deeply About the Mechanics of Your BusinessSuccess is no accident. It's the result of meticulous care for every facet of your business - from the precision of your finances to the creativity of your marketing, from the efficiency of your systems to the synergy within your team. Imagine treating each component with the same attention and intentionality you would a treasured relationship. This isn't merely about oversight; it's about fostering a thriving environment where excellence is the norm. When we align our business mechanics with our highest intentions, we set the stage for miraculous growth and achievement.

2. Caring for Your Customers: The Heart of Your BusinessAt the core of every transaction is a human connection. Understanding and empathising with your customers' deepest needs and desires isn't just good business—it's a sacred exchange. Like Dr. Dispenza emphasises, our thoughts and feelings have the power to shape our reality. When we approach our customers with genuine care and a deep desire to serve, we not only meet their needs but exceed their expectations. It's about creating a harmonious relationship where value is exchanged freely and joyfully. This level of care transforms your sales and marketing from mere transactions to meaningful interactions, building a foundation of trust and loyalty that lasts.

3. Caring for Yourself: The Pillar of Your BusinessAs business owners, we often carry the weight of our dreams and responsibilities on our shoulders. Yet, amidst the pursuit of success, we must not forget the importance of caring for ourselves. Your business is a reflection of you. Nurturing your well-being, embracing balance, and living a fulfilled life are essential to sustaining your passion and purpose. This self-care is the wellspring from which all creativity, resilience, and endurance flow. Remember, you cannot pour from an empty cup. By caring for yourself, you ensure that you have the strength, clarity, and vitality to lead your business to new heights.

To dive deeper into this transformative approach, I invite you to listen to this episode about the strategy of caring in business.

It's time to embark on a journey of growth, not just as entrepreneurs but as stewards of a new way of living and working. Let's embrace the power of caring in every aspect of our business and life, creating a legacy of success, fulfilment, and profound impact.

Thank you to Phil Evans for the reminder in our conversation last week over dinner, celebrating a loved ones success.

#BusinessTransformation #PowerOfCaring #JoeDispenzaInspired #Entrepreneurship #CustomerCare #SelfCare #BusinessSuccess