Hey Docs‪!‬ Jill Allen

Welcome to the Hey Docs! Podcast with your host Jill Allen.  

Today, I’m thrilled to have Kim McClesky and Ty Ramsey from Professional Transition Strategies joining me for an episode. Kim and Ty are experts in guiding dental professionals through every stage of practice transitions, from purchasing practices to preparing for retirement. They'll share key considerations for transitioning practices, financial implications, and valuable advice for maintaining trust during these changes.  

Let’s get started!
 
Summary
 
In this conversation, Jill, Kim, and Ty discuss the considerations and financial implications of selling or purchasing a dental practice. They emphasize the importance of understanding the value of the business and working with advisors to ensure a successful transition. They also highlight the rise of private equity in the dental industry and how it has changed the valuation of practices. The conversation explores the benefits of selling to an OSO or DSO and the potential for increased value through equity in a larger group. Overall, the discussion provides valuable insights for dentists at different stages of their careers. Professional Transition Services (PTS) provides guidance and support for dentists looking to sell or transition their practices. They help dentists navigate the complex process of selling their practice, including vetting potential buyers and negotiating deals. PTS emphasizes the importance of working with experienced professionals who can provide valuable advice and support throughout the process. They also highlight the need for dentists to have a clear goal in mind when considering a practice transition and to consider all available options, including selling to a DSO or individual buyer. PTS offers free practice valuations and a 30-day listing agreement, providing flexibility and support for their clients.

https://professionaltransition.com/our-team/ https://www.facebook.com/ProfessionalTransitionStrategies/ https://twitter.com/professionalts https://www.instagram.com/professionaltransition/?hl=en https://www.linkedin.com/company/professional-transition-strategies/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3BLAlk3m5HRGKo8arkWAZISA%3D%3D


Takeaways
Understanding the value of your dental practice is crucial when considering a sale or purchase.Working with advisors, such as dental-specific attorneys and accountants, can help navigate the complexities of the transition process.Private equity has led to a consolidation wave in the dental industry, offering opportunities for increased value through equity in larger groups.Selling to an OSO or DSO can provide financial benefits and centralized operations for tasks like accounting and HR.Having a clear plan and starting early in the transition process can lead to a more successful and lucrative outcome. Working with experienced professionals like PTS can provide valuable guidance and support during the practice transition process.Having a clear goal in mind is essential when considering a practice transition.Consider all available options, including selling to a DSO or individual buyer.PTS offers free practice valuations and a flexible listing agreement.
Connect With Our Advertisers Kaleidoscope - a href="https://www.contactkl.com/" target="_blank" rel="noreferrer...

Welcome to the Hey Docs! Podcast with your host, Jill Allen.  

On this episode we are delving into the cutting-edge world of integrated dental technology with special guest Ali Hyatt from Henry Schein One. Tune in as we explore the challenges and opportunities of staying connected with patients and ensuring every dollar spent is a step towards success.  

Let’s get started! 

Summary
 
Ali Hyatt, Chief Customer Experience and Marketing Officer at Henry Schein One discusses the concept of integrated dental technology and its benefits for orthodontic practices. Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care by providing a single platform for managing patient information, scheduling appointments, and checking eligibility. The goal is to create a seamless workflow that reduces errors and allows orthodontists to spend more time with patients. In terms of marketing, Hyatt advises practices to focus on simple metrics such as website clicks, form fills, and phone calls to track the success of their marketing efforts. She also emphasizes the importance of meeting patients where they are in terms of communication preferences and utilizing automated digital options like emails and texts. Hyatt highlights the role of Henry Schein One in providing integrated dental software solutions that empower dentists to focus on patient care and achieve their practice goals.
 
https://www.henryscheinone.com/
https://www.facebook.com/HenryScheinOne
https://www.instagram.com/henryscheinone/
https://www.linkedin.com/company/18886399/
https://twitter.com/HenryScheinOne
 
Takeaways
Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care.Simple metrics like website clicks, form fills, and phone calls can help track the success of marketing efforts.Meeting patients where they are in terms of communication preferences is crucial.Automated digital options like emails and texts can enhance patient experience and streamline communication.Henry Schein One provides integrated dental software solutions to empower dentists and achieve practice goals.
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Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Role at Henry Schein One
01:15 Understanding Integrated Dental Technology
06:28 Meeting Patients' Communication Preferences
11:57 Tracking Marketing Success and Converting Patients
14:44 Managing Integrated Technology for Younger and Established Doctors
23:23 Speed Round
25:03 Final Thoughts and Advice 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com....

Welcome to the Hey Docs! Podcast with your host, Jill Allen.   In today's episode, we're diving deep into the essence of joy with an amazing guest, Amanda Gore. She brings a unique perspective on how joy not only enriches our personal lives but significantly enhances performance and relationships, especially among high-achievers. Stay tuned as we explore the science of happiness, practical steps to cultivate joy, and the transformative impact it can have within teams and organizations.  

Let’s get started! 

Summary
 
Amanda Gore, a speaker and author, shares her journey from being a physiotherapist to becoming a speaker and focusing on joy. She explains how stress is caused by communication and relationships and how joy can be present in every moment. Amanda discusses the impact of joy on performance and relationships and provides practical tips for cultivating joy in the workplace. She also explores the three core fears that drive behavior: feeling unworthy of love, feeling unsafe, and fearing separation. In this conversation, Amanda Gore discusses the importance of self-awareness and emotional intelligence in creating a joyful work environment. She emphasizes the need for individuals to recognize and address their core fears and stories that may be holding them back. Gore suggests practical strategies such as conscious breathing, being present, and making conscious choices to cultivate joy. She also highlights the significance of gratitude and creating a culture of recognition and appreciation within the team. Overall, the conversation provides valuable insights and actionable steps for doctors and office managers to improve their own well-being and foster a positive workplace culture.


https://amandagore.com/ 
https://www.facebook.com/thejoyproject.amandagore/
https://twitter.com/amandagore_joy
https://www.linkedin.com/in/amandalgore
https://youtube.com/user/amandagoretv
https://www.pinterest.com/amandagorejoy/


Takeaways
Joy can be present in every moment and is a choice we can make.Creating a joy-filled and fear-free workplace can increase productivity, reduce burnout, and improve relationships.Recognizing and addressing the three core fears (feeling unworthy of love, feeling unsafe, and fearing separation) can lead to personal growth and positive behavior change.Practical practices such as consciously choosing joy, valuing and caring for team members, and creating a safe and respectful environment can cultivate joy in the workplace. Self-awareness and emotional intelligence are crucial for creating a joyful work environment.Recognize and address your core fears and stories that may be holding you back.Practice conscious breathing and being present to manage stress and stay focused.Make conscious choices and choose joy in your daily life.Cultivate gratitude and create a culture of recognition and appreciation within your team.
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Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - a...

Welcome to the Hey Docs! Podcast with your host Jill Allen.
 
In this episode, we're exploring the innovative world of MyOrthoVA, with special guest Casey Bull. Listen in as we delve into the inspiration behind creating a tailored solution for orthodontic needs with Virtual Assistants, the rigorous training their VAs undergo, and the remarkable impact on both in-office efficiency and patient care.
 
Let’s get started

Summary
 
Casey Bull, the Chief Operating Officer of MyOrthoVA, discusses the concept of virtual assistants in orthodontic practices. MyOrthoVA provides remote staffing solutions for orthodontic offices, offering virtual assistants who can handle tasks such as phone support, new patient coordination, insurance handling, and administrative support. The goal is to empower orthodontists with a new solution for staffing and improve patient care by allowing the in-office team to focus on patient interaction. The virtual assistants are trained in orthodontic processes, workflows, and patient communication. The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice. The use of virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.
 
https://www.myorthova.com/
https://www.facebook.com/myorthova
https://www.linkedin.com/company/myorthova
https://www.instagram.com/myorthova


Takeaways
MyOrthoVA offers virtual assistants for orthodontic practices to handle administrative tasks and improve patient care.Virtual assistants can handle phone support, new patient coordination, insurance handling, and other administrative tasks.The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice.Virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.
Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Overview of MyOrthoVA
01:04 The Inspiration Behind MyOrthoVA and the Need for Virtual Assistants
04:07 Defining the Role of Virtual Assistants in Orthodontic Practices
07:44 The Tasks and Responsibilities of Virtual Assistants
11:23 Expanding the Scope of Virtual Assistants in Orthodontic Practices
20:47 The Importance of Onboarding and Communication for Successful Integration
29:40 Getting in Touch with MyOrthoVA and the Benefits of Virtual Assistants 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never...

Welcome to the Hey Docs! Podcast with your host, Jill Allen.
 
Today, we have special guest Oliver Gelles from OrthoFi joining us on the show! In this episode, we highlight how data-driven strategies are reshaping patient financials and practice efficiency. From the transition to auto-pay systems to the strategic application of interest and flexible financing, we're unpacking how these changes not only align with current data but also significantly enhance patient satisfaction and practice growth.

Let’s jump in! 


Summary

In this conversation, Jill interviews Oliver Gelles, the Chief Marketing Officer of OrthoFi. They discuss Oliver's background in the orthodontic industry and his journey with OrthoFi. They also talk about the insights and data gathered by OrthoFi on patient financials and flexible financing in orthodontic practices. They explore the evolution of payment methods in the industry and the benefits of offering flexible financing options. They also discuss the use of interest in payment plans and how it can be implemented in different stages of a practice's growth. In this conversation, Oliver Gelles and Jill discuss strategies for minimizing the growth benefit and increasing incentives for patients. They also explore the impact of the economy on adult starts and the difference in payment options for adult and child patients. They also discuss the importance of accurately allocating past-due AR and the potential for direct-to-consumer competition in the orthodontic industry.

https://orthofi.com/
https://www.facebook.com/OrthoFi/
https://twitter.com/OrthoFi
https://www.linkedin.com/company/orthofi
https://www.youtube.com/c/OrthoFi
https://www.instagram.com/ortho_fi/


Takeaways

Oliver Gelles has over 25 years of experience in the orthodontic industry and is currently the Chief Marketing Officer of OrthoFiOrthoFi has gathered valuable data on patient financials and flexible financing in orthodontic practicesFlexible financing options have become increasingly important in the industry, allowing patients to accept care and practices to growInterest in payment plans can be a valuable tool; it can provide incentives for patients to choose shorter plans and help practices manage cash flow and riskThe implementation of flexible financing options may vary depending on the stage of a practice's growth, with more conservative approaches recommended for startup practicesMinimize the growth benefit by changing incentives and adding more “carrot and stick”Adult patients require different treatment and persuasion strategiesThe economy and consumer perception impact adult startsAccurately allocate past due AR to improve financial performancePrepare for potential direct-to-consumer competition in the future

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Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - a href="http://getsmilesuite.com/" target="_blank"...

Welcome to the Hey Docs! Podcast with your host, Jill Allen.  

Today, we're shining a light on SmileSuite technology with my friend and returning guest, Dr. Anthony Bonavoglia. SmileSuite is changing the game for orthodontists and their practices. Join us as we dive into the metrics that matter, the art of the new patient phone call, and a peek into the future developments from SmileSuite.  

Let’s dive into it! 

Summary
 
Anthony Bonavoglia, founder of SmileSuite, discusses the importance of understanding the busiest times for new patient phone calls in orthodontic practices. He shares data that shows the busiest times are 8:30-10 am and 12:30-2 pm, with Monday mornings being the busiest overall. He also highlights the trend of patients preferring to schedule appointments through text messaging rather than phone calls. Anthony emphasizes the need for practices to monitor and improve the quality of new patient phone calls, as well as the importance of balancing work and family life.
 
https://getsmilesuite.com/
https://www.facebook.com/MySmileSuite/
https://www.instagram.com/getsmilesuite/


New Patient Phone Call Score Card 
http://getsmilesuite-7731839.hs-sites.com/smilesuiteinquiry-1


Takeaways
The busiest times for new patient phone calls in orthodontic practices are 8:30-10 am and 12:30-2 pm, with Monday mornings being the busiest overall.Patients are increasingly preferring to schedule appointments through text messaging rather than phone calls.Practices should monitor and improve the quality of new patient phone calls to ensure a positive patient experience.It is important to find a balance between work and family life to maintain overall well-being.
Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
00:00 Introduction and Overview of SmileSuite 
01:28 Gathering Data on Busy Times for New Patient Phone Calls
12:21 The Impact of Phone Calls on the Patient Experience
22:44 Patient Communication Preferences and Trends
25:26 Upcoming Developments for SmileSuite
28:47 Speed Round: Coffee or Tea, Favorite Podcast, Outdoor Activity, Being Remembered, Best Piece of Advice
31:17 Conclusion and Farewell
 
Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
Hosted by Jill Allen 
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell