390 episodes

The World's Leading Network for the 2nd in Command

Second in Command: The Chief Behind the Chief Second in Command: The Chief Behind the Chief

    • Business

The World's Leading Network for the 2nd in Command

    Ep. 391 - Co-Founder & Integrator, BuildYourOrg, Chris Beer

    Ep. 391 - Co-Founder & Integrator, BuildYourOrg, Chris Beer

    Today's episode of the Second in Command podcast features a conversation between Cameron and Chris Beer, co-founder and integrator at BuildYourOrg, an organization that helps teams build, scale and grow through acquisitions.
    During the conversation, they explore the fascinating dynamics of organizational leadership and the crucial roles that visionaries and their counterparts play. You'll discover the intricate balance required between a company's driving force and the practical implementation of their ideas. 
    Gain insights into how a complementary partnership can propel an organization towards greater efficiency and innovation, particularly focusing on the unique challenges and advantages this dual-leadership structure offers.
    Chris also offers practical tips on recruiting the right talent and fostering a culture of continuous improvement and adaptability.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

    Enjoy!


    In This Episode You'll Learn:
    The four readiness factors - financial, psychological, lifestyle, and unique ability - that visionaries must consider before bringing on an integrator. (24:44)The importance of emotional readiness and the role clarity needed to create a successful partnership between a visionary and an integrator. (26:22)How tools like the Colby profiles can help in identifying the different strengths and work styles of visionaries and integrators, and how they can improve team dynamics. (27:02)Strategies for establishing a strong working relationship between visionaries and integrators, including shared language and redirecting end runs. (28:36)Practical tips on how visionaries can identify and recruit the right integrator for their company, emphasizing the need for role clarity and honest self-assessment. (40:11)And much more...

    Resources:
    Connect with Chris: Website | LinkedIn
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Group Midroll
    COO Alliance PREROLL

    • 39 min
    Ep. 390 - Rise to the Top: Leading the Charge in Tech-Driven Business Growth

    Ep. 390 - Rise to the Top: Leading the Charge in Tech-Driven Business Growth

    Today's episode of the Second in Command podcast is a recast of a conversation between Cameron, Beth Ayers and Brandon Mesinga, hosts of the Operations Room podcast.
    The conversation explores the priorities facing COO’s in 2024, how the COO role is changing, as well as the commonalities found across COO roles.
    You'll discover what to do with a controlling CEO and how COOs should think about their relationship with the CEO. The discussion highlights the importance of balancing operational efficiency with visionary leadership.
    Cameron also offers some insights into the critical role of genuine human connection in leadership and why, beyond strategies and systems, truly caring for employees as individuals can drive exceptional performance and loyalty. 

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


    In This Episode You'll Learn:
    Why the transition from COO to CEO requires a shift in focus towards vision, culture, and broader leadership questions (15:00)The dangers of focusing solely on revenue without profitability. (29:15)The value of continuous learning and integration of new technologies in business operations. (30:45)The rise of COO communities and the benefits of collaboration among operational leaders. (33:30)The importance of asking the right questions to address systemic issues. (43:14)And much more...

    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Group Midroll
    COO Alliance PREROLL

    • 47 min
    Ep. 389 - The Empathetic Leader: Cameron Herold's Perspective on Business Success

    Ep. 389 - The Empathetic Leader: Cameron Herold's Perspective on Business Success

    Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Erik Huberman, host of the HawkeTalk podcast.
    The conversation explores Cameron's journey and how he navigated the complexities of various entrepreneurial ventures, starting from his early experiences with auto body shops and college franchises.
    You'll learn about a significant career transition where Cameron moved from a highly operational role to becoming a sought-after coach for high-level executives.
    Cameron also offers profound personal lessons he's learned throughout his career. From understanding the significance of surrounding oneself with inspiring and successful individuals to the realization that the journey itself is more important than the destination, he offers valuable advice for aspiring entrepreneurs. 

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


    In This Episode You'll Learn:
    How Cameron thrived in various roles, from an auto body shop to college franchises, maintaining an entrepreneurial mindset even when he wasn't the founder. (07:55)The strategies used to scale businesses from millions to hundreds of millions in revenue without incurring debt, emphasizing the importance of pricing and core values. (26:41)The impact of coaching on company growth, including examples of successful coaching engagements with prominent companies. (33:39)The benefits of being part of entrepreneurial communities and mastermind groups to continually learn and be inspired. (36:47)And much more...

    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL
    COO Group Midroll

    • 41 min
    Ep. 388 - Senior Manager, Custom Pump & Controls, Steven Whitehouse

    Ep. 388 - Senior Manager, Custom Pump & Controls, Steven Whitehouse

    Today's episode of the Second in Command podcast features a conversation between Cameron and Steven Whitehouse, COO Alliance member and the director of operations at Southeastern Tank, Inc. During this conversation, Steven shares his unique approach to balancing multiple roles within a growing company.
    You'll gain insights into his strategies for implementing innovative systems while maintaining core operations, and how he navigates the challenges of prioritizing tasks to prevent burnout. Discover how Steven shifted from a stoic mindset to embracing openness, and how this shift has transformed his relationships with his team. 
    Steven also offers insights on the critical importance of building trust and the surprising ways vulnerability can strengthen a team’s cohesion and productivity. You'll find a wealth of practical tips and heartfelt reflections, making it a must-listen for anyone looking to enhance their leadership skills.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

    Enjoy!


    In This Episode You'll Learn:
    The importance of being trusted to run the business with autonomy, while maintaining checks and balances to ensure responsible decision-making. (15:25)The challenges of implementing new ideas and systems within the first year, and the need to prioritize and avoid taking on too many projects at once. (16:10)How being vulnerable and open with a team can improve relationships and trust, making the team stronger and more cohesive.(23:59)The importance of having open and honest discussions with the CEO to prioritize new ideas, implementing at the right time without overwhelming the team. (28:11)And much more...


    Resources and Contact Information:
    Connect with Steven: Website | LinkedIn
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Group Midroll
    COO Alliance PREROLL

    • 34 min
    Ep. 387 - Unleash the Power of your COO

    Ep. 387 - Unleash the Power of your COO

    Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Benji Carlson, host of the Contractors Evolution podcast. They explore the intricacies of business growth, emphasizing the critical transition phase for companies expanding from $10 million to $100 million in revenue. Cameron advocates for the necessity of hiring experienced outsiders who bring a wealth of expertise, autonomy, and a fresh perspective to the table, distinguishing them from internal promotions that might not always be equipped to handle the complexities of rapid scaling. With his rich background in guiding businesses to success and his role in the exponential growth of 1-800-GOT-JUNK?, Cameron shares his wisdom on the importance of matching the CEO's strengths with a second in command's capabilities, highlighting the unique dynamics of this partnership in driving business growth.
    The conversation shifts into a discussion on the evolving expectations of equity and compensation within the business world. Cameron challenges the prevailing notion that equity is a necessary component of compensation for second in commands, arguing instead for the creation of a compelling company culture and offering alternative forms of recognition and reward. He brings attention to the nuanced reality that while the demand for equity has risen, it's not as prevalent or necessary as many assume. Drawing on his experience and a survey of COO Alliance members, Cameron suggests that focusing on non-equity forms of motivation can be equally, if not more, effective in attracting and retaining top talent.
    Venturing beyond the confines of business strategies, Cameron and Benji explore the essence of personal fulfillment and the significance of designing a life that extends well beyond the boardroom. Reflecting on their journeys toward achieving balance and contentment, they discuss the importance of intentional living, pursuing passions, and cultivating meaningful relationships. Cameron shares insights into his own life transformation, underscored by his decision to prioritize happiness, health, and relationships over conventional success metrics. This candid conversation serves as a reminder of the importance of crafting a holistic approach to life that embraces personal growth, leisure, and the pursuit of happiness alongside entrepreneurial ambitions.

    Enjoy!


    In This Episode You'll Learn:
    Why, as companies transition from $10 million to $100 million in revenue, bringing in external experts with prior P&L responsibility and experience in scaling businesses is crucial. (0:00)Cameron's journey towards finding joy and fulfillment beyond professional achievements. (1:03)The pivotal role of the second in command in alleviating the CEO's burden and driving growth. (2:42)The evolution of compensation structures and the misconception that equity is a necessary part of a compensation package for top executives. (15:27)The necessity of a transition period of up to a year for new second in commands to fully integrate into their roles. (19:32)Cameron's decision to intentionally design his life to include hobbies, travel, and quality time with family and friends. (24:03)Strategies for ensuring the well-being of the second in command, reflecting on the mutual support system necessary between a CEO and their COO to prevent burnout and maintain a healthy work-life balance. (32:01)Cameron's personal philosophy on life, happiness, and the legacy he wishes to leave, focusing on personal relationships, health, and enjoyment of life's journey. (36:09)And much more...


    Resources:
    Connect with Cameron: Website | a...

    • 40 min
    Ep. 386 - Mastering the Art of Second-in-Command

    Ep. 386 - Mastering the Art of Second-in-Command

    Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Linh Podetti, host of the EO Business podcast. During the conversation, Cameron explores the vital role of a COO in entrepreneurial success, drawing on his extensive experience with businesses such as 1-800-GOT-JUNK. He emphasizes the importance of the COO as a complement to the CEO, focusing on operational areas that the CEO may not excel in or find draining. Cameron discusses his journey and the evolution of his role, highlighting how different stages of company growth require different leadership skills. He also introduces his new book, "The Second in Command," which captures his insights and strategies for cultivating effective second-in-command leadership.
    They discuss how to find and nurture a COO. Cameron advises that internal promotion to COO might be challenging as the company grows, suggesting that hiring from outside can bring in necessary expertise and perspective. He further explores the complexities of compensation in leadership roles, particularly around the topic of equity, noting a shift in trends where not all leadership positions require equity as part of compensation. This part of the discussion illuminates the practical aspects of appointing a second in command, including the importance of alignment with the company’s stage of development and culture.
    The conversation concludes with personal reflections from Cameron on achieving a balanced and fulfilling life beyond business success. He shares his personal transformation, from being a stressed entrepreneur to leading a lifestyle focused on happiness and personal fulfillment, which he supports through a vivid vision for his life and marriage. Cameron stresses the importance of COOs investing time in personal development and hobbies to prevent burnout and maintain their passion for business. This approach, he notes, not only enhances personal well-being but also enriches leadership effectiveness by setting a holistic example for their teams and businesses.
    Enjoy!

    In This Episode You'll Learn:
    How a complementary COO can significantly bolster a CEO's strengths and help manage their weaknesses, essential for organizational balance and growth. (1:16)How a COO’s role varies significantly with the growth phase of a company. (2:13)Cameron's involvement in EO since 1995, and how such affiliations can dramatically enhance an entrepreneur’s confidence and network. (4:52)Strategies for identifying the right second in command, whether promoting from within or hiring externally, and the importance of understanding your own leadership needs first. (9:41)How Cameron transitioned out of his role when he was no longer the right fit, as well as the emotional and strategic complexities of such changes. (11:40)Trends and perspectives on whether or not to offer equity to high-level executives, backed by survey data and industry practices. (16:38)The risks of CEOs distancing themselves too quickly from newly appointed COOs, underscoring the need for ongoing engagement and oversight. (18:21)How companies should manage the critical first months of a COO’s tenure to ensure alignment with company culture and strategic goals. (21:15)How personal fulfillment and happiness are essential for sustained success and leadership effectiveness. (27:06)Strategies to ensure your COO does not experience burnout, mirroring the supportive dynamic necessary between spouses. (31:12)The nuanced division of labor between a CEO and COO, ensuring that both parties are engaged in roles that play to their strengths and passions. (34:27)And much more...


    Resources:
    Connect with Cameron: a href="https://www.cameronherold.com/?_fs=16369989341-15088831188" rel="noopener noreferrer"...

    • 40 min

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