The Branch and Accountholder Satisfaction Branch Evolution
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- Zaken en persoonlijke financiën
Like any business, the strength of a financial institution’s brand in the market it serves can be a key driver for growth and success. Accountholder satisfaction is one of the three pillars of a strong brand, so what can you do to help keep customers or members satisfied? Hear from Karen Kislin, strategic advisor at Raddon®, and Jaime Dominguez, director of Product Strategy at Fiserv, about the role that trust, efficiency and an omnichannel experience play in keeping accountholders satisfied and loyal to your financial institution.
See omnystudio.com/listener for privacy information.
Like any business, the strength of a financial institution’s brand in the market it serves can be a key driver for growth and success. Accountholder satisfaction is one of the three pillars of a strong brand, so what can you do to help keep customers or members satisfied? Hear from Karen Kislin, strategic advisor at Raddon®, and Jaime Dominguez, director of Product Strategy at Fiserv, about the role that trust, efficiency and an omnichannel experience play in keeping accountholders satisfied and loyal to your financial institution.
See omnystudio.com/listener for privacy information.
7 min.