210 episodes

We spend each month focusing in on one marketing method - maybe Email or SEO or Google Ads or Facebook Ads.

In our weekly episodes, we go deep into a different area of the marketing method we’re focused on, with a guest selected because they are an expert in their field AND because they have a specific tactic or approach you NEED to know about.

That means for the whole month you’re getting ideas about ONE THING, and you can focus your optimisation time along with us on that one marketing method.

- This month = Online Advertising
- Next month = Offline Marketing

Previous topics you can listen to right now: SEO, Email marketing, Black Friday, Facebook Ads, Marketing Foundations, Content Marketing, Organic Social Media, Google Ads, TikTok, & Improving Conversion Rates

You can hear a new episode for free every Wednesday.
Each episode lasts about 30-45 minutes and is audio only.

AND at the end of each month we also have a Live Q&A webinar where you get to ask your questions of our guests.
>> Sign up for the next one here: https://keepoptimising.com/webinar/

I look forward to helping you keep optimising your marketing very soon!

Chloe Thomas, host of the show

About our host:
Chloe Thomas has been in marketing for over 15 years, she's the author of multiple best selling books on eCommerce and marketing, and the host of the award-winning UK top 5 marketing podcast, eCommerce MasterPlan.

Join our email list: https://keepoptimising.com/

Keep Optimising eCommerce Podcast Network

    • Business
    • 1.0 • 1 Rating

We spend each month focusing in on one marketing method - maybe Email or SEO or Google Ads or Facebook Ads.

In our weekly episodes, we go deep into a different area of the marketing method we’re focused on, with a guest selected because they are an expert in their field AND because they have a specific tactic or approach you NEED to know about.

That means for the whole month you’re getting ideas about ONE THING, and you can focus your optimisation time along with us on that one marketing method.

- This month = Online Advertising
- Next month = Offline Marketing

Previous topics you can listen to right now: SEO, Email marketing, Black Friday, Facebook Ads, Marketing Foundations, Content Marketing, Organic Social Media, Google Ads, TikTok, & Improving Conversion Rates

You can hear a new episode for free every Wednesday.
Each episode lasts about 30-45 minutes and is audio only.

AND at the end of each month we also have a Live Q&A webinar where you get to ask your questions of our guests.
>> Sign up for the next one here: https://keepoptimising.com/webinar/

I look forward to helping you keep optimising your marketing very soon!

Chloe Thomas, host of the show

About our host:
Chloe Thomas has been in marketing for over 15 years, she's the author of multiple best selling books on eCommerce and marketing, and the host of the award-winning UK top 5 marketing podcast, eCommerce MasterPlan.

Join our email list: https://keepoptimising.com/

    Advertising: Elevating & Optimising Your Meta Ads with Jon Loomer

    Advertising: Elevating & Optimising Your Meta Ads with Jon Loomer

    Jon Loomer’s been helping marketers and entrepreneurs reach their business goals through advanced Facebook marketing strategies since 2011!
    And he’s (in my opinion) a must-follow if you want to know what’s working right now on Facebook Ads. 
    In this episode, we discuss: 
    Shifting the focus from targeting to better creatives  Making the most of Facebook’s automation tools  The importance of accurate data tracking and integration 
    Dive in: 
    [07:10] New advertisers have it easier now. 
    [12:33] Expensive marketing shifts focus, avoiding treating customers statically. 
    [15:40] Pixel code tracks website events for analysis. 
    [16:36] API sends more complete first-party data. 
    [21:58] Advanced machine learning AI automates streamlined campaigns. 
    [23:04] Advantage Plus Shopping encourages more creative control. 
    [24:30] Insider Tips from Jon! 
     
    Find the notes here: https://keepopt.com/207  
    Request your Performance Data Audit from Leaf now >>> https://keepopt.com/leaf

    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 38 min
    Omnichannel: B2B eCommerce Strategies and Pitfalls to Avoid with Alex Weston, SparkLayer B2B

    Omnichannel: B2B eCommerce Strategies and Pitfalls to Avoid with Alex Weston, SparkLayer B2B

    Alex Weston leads the commercial strategy for SparkLayer B2B, a fast growing eCommerce B2B offering, which helps you to manage and grow your wholesale customer base. 
    In this episode, we discuss: 
    How to build a successful B2B eCommerce strategy  Understanding the needs of B2B customers  Tailoring the experience  The long-term benefits of B2B eCommerce 
    Dive in: 
    [04:51] B2B offers scalable, economical way to expand. 
    [08:26] Selling to businesses requires different strategy. 
    [09:45] Merchants must plan and market for success. 
    [14:16] Biggest used features of the SparkLayer system. 
    [17:06] 50-50 split between experienced and new B2B merchants. 
    [20:34] Insider Tips from Alex! 
     
    Find the notes here: https://keepopt.com/206  
    Download Shopify's new industry report >> https://keepopt.com/shopify
    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 33 min
    Omnichannel: Connected Commerce Strategies for Better Customer Journeys with Ben Lang, Shopify

    Omnichannel: Connected Commerce Strategies for Better Customer Journeys with Ben Lang, Shopify

    Ben Lang is the Head of Northern Europe and Dach at Shopify. Helping Shopify partners throughout these regions and beyond to help the retailers they work with build successful commerce strategies. 
    In this episode, we discuss: 
    Transitioning from omnichannel to connected commerce  Enhancing customer experience with data integration  The importance of agile and scalable tech stack 
    Dive in: 
    [05:46] 54% browse online, maximize impact with both. 
    [07:07] Technology affects physical retail experience, now crucial. 
    [13:29] Key elements: tech stack, informed decisions, leveraging partners. 
    [16:50] Partners play critical roles in business success. 
    [19:35] Speed to market varies based on tech stack; for Shopify, it's quicker. 
    [23:16] Insider Tips from Ben! 
     
    Find the notes here: https://keepopt.com/205  
    Download Shopify's new industry report >> https://keepopt.com/shopify
    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 32 min
    Omnichannel: The 5-Step Process to Finding Your Perfect Marketplace with Jamie Lee

    Omnichannel: The 5-Step Process to Finding Your Perfect Marketplace with Jamie Lee

    Jamie Lee is all about driving digital and omnichannel growth, and has over 14 years experience of helping renowned brands do just that–including household names like Nike, Walmart, Sony AND emerging DTC brands like Vital Proteins and Everlane. 
    In this episode, we discuss: 
    Strategic selection of marketplaces  Understanding and leveraging customer demographics and behaviors  Balanced approach to metrics and feedback in new channels  The 5 facets to look at when deciding which marketplace to go with 
     
    Dive in: 
    [03:54] Fell in love with eCommerce, driven to impact. 
    [09:18] Using right resources, channels, and profitable growth. 
    [11:51] Prioritize growth channel, assess demand, seek tools. 
    [13:52] Business objectives, talent expertise, sustainable growth strategy. 
    [16:49] Measuring sales targets, metrics, and audience goals. 
    [20:28] Clear brand message, great customer experience. 
    [23:19] Insider Tips from Jamie! 
     
    Full notes here: https://keepopt.com/204 
    Download Shopify's new industry report >> https://keepopt.com/shopify
    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 34 min
    Omnichannel: Tips for Cross Border Expansion to Achieve eCommerce Growth with Paul Walker, Global-e

    Omnichannel: Tips for Cross Border Expansion to Achieve eCommerce Growth with Paul Walker, Global-e

    Paul is a cross-border growth specialist at Global-e, where he uses his experience to help brands grow their sales and profits through exporting. 
    In this episode, we discuss: 
    Diversification as a way to manage business risks Why you should consider selling overseasHow to make it a successWhy it’s important to localize customer experience Strategically using global expertise and solutions 
    Dive in: 
    [05:10] Diversify sales channels to reduce risk. 
    [08:20] Optimise proposition based on customer country requirements. 
    [12:42] Can we handle this in-house or outsource? 
    [13:36] Maintaining local knowledge essential for international business. 
    [17:14] Hiring experts leads to better outcomes in-house. 
    [18:08] Insider Tips from Paul! 
     
    Find the notes here: https://keepopt.com/203 
    Download Shopify's new industry report >> https://keepopt.com/shopify
    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 25 min
    Omnichannel: Harnessing Physical Retail for eCommerce Success with Oliver Banks, OB&Co

    Omnichannel: Harnessing Physical Retail for eCommerce Success with Oliver Banks, OB&Co

    Oliver Banks is the founder of retail consultancy OB&Co, host of The Retail Transformation Show podcast, Author of the brand new book “Driving Retail Transformation: How to Navigate Disruption and Change” already described by Boots UK’s Chief Digital officer as “Essential reading for any retail leader” AND (like me) one of LinkedIn’s top Retail Voices–yeah, the blue badge. 
    In this episode, we discuss: 
    The synergy between online and physical retail stores  How different physical retail formats can help your business in different ways  The importance of a seamless omnichannel experience  How to get the most out of physical stores 
    Dive in: 
    [05:29] Omnichannel strategy boosts sales and customer engagement. 
    [08:35] Pop ups take a lot of effort. 
    [10:58] Importance of store network for customer engagement. 
    [13:19] Omnichannel strategy: basics, pricing, click and collect. 
    [17:09] Leveraging physical stores for brand engagement. 
    [19:08] Exploring the “endless aisle” concept. 
    [20:43] Insider Tips from Oliver! 
     
    Find the notes here: https://keepopt.com/202 
    Download Shopify's new industry report >> https://keepopt.com/shopify
    ****
    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 30 min

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