16 episodes

In the arenas of health and social work, management is a crucial part of ensuring quality of service and care for users and staff, and the development of services and standards into the future. The discussions and interviews in this album focus on the importance of management strategies and techniques and garner the opinions and insights of staff at all levels, as well as those in care. These in-depth and frank audio tracks give a real-life sense of the managerial experience, including starting the job, day-to-day planning and the implementation of policy and good practice. This material forms part of The Open University course K303 Managing care.

Managing care - Audio The Open University

    • Education

In the arenas of health and social work, management is a crucial part of ensuring quality of service and care for users and staff, and the development of services and standards into the future. The discussions and interviews in this album focus on the importance of management strategies and techniques and garner the opinions and insights of staff at all levels, as well as those in care. These in-depth and frank audio tracks give a real-life sense of the managerial experience, including starting the job, day-to-day planning and the implementation of policy and good practice. This material forms part of The Open University course K303 Managing care.

    Managing care

    Managing care

    A short introduction to this album

    • 1 min
    Transcript -- Managing care

    Transcript -- Managing care

    A short introduction to this album

    Moving into management

    Moving into management

    Anita's frank and personal audio diary charts her progress in the world of management and highlights the challenges and decisions she now faces.

    • 25 min
    Transcript -- Moving into management

    Transcript -- Moving into management

    Anita's frank and personal audio diary charts her progress in the world of management and highlights the challenges and decisions she now faces.

    Caring for quality

    Caring for quality

    How is the quality of service offered by providers maintained and assessed? Managers and staff analyse how services are continually maintained and improved today.

    • 29 min
    Transcript -- Caring for quality

    Transcript -- Caring for quality

    How is the quality of service offered by providers maintained and assessed? Managers and staff analyse how services are continually maintained and improved today.

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