170 episodes
Revenue Hub Revenue Hub
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- Business
We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.
Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.
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Euro 2024 Demand Impact and What Regional Hotels Can Do?
Hi, welcome to another Expert Insights discussion
With Euro 2024 not far away, we wanted to look at how this tournament has influenced the hotel Sector in the key host cities and how this tournament compares to other major events such as the Olympics or Pop concerts.
But we also wanted to dig a bit deeper and see if the match location, date of the match and the opponents, have influenced demand and pricing.
We also explore what the regional hotels could be doing to pick up business which has been displaced due to the tournament.
To guide us through the numbers and provide their insights, we are joined again by:
Viet Meier of berner+becker, one of our Expert Partners
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/N6XZhC6vqQQ
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
Chatlyn “Who Are We”: In Conversation with Nicolas Vorsteher
We are delighted to welcome Chatlyn as an Expert Partner
Through this “Who Are We” interview you will hear from Nicolas Vorsteher, the founder of Chatlyn, about their solution, geographical focus, typical client profile and the backstory to their formation.
We hear his views on how an efficient modern communication approach can positively impact bookings but also emphasises this is one part of the revenue equation – stressing that if your guests are happy they will also spend more with you when on property.
Finally, Nicolas outlines a real customer example where the reality was very different to the hotel’s original perception.
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/G5mgwjhL6Ds
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
Net Revenue: A Possibility But Not Without a Major Shift in Mindset
We follow upon our video from yesterday looking at whether Net Revenue is a challenge to embrace of just another pipedream for hoteliers.
In today’s video we are joined again by Vassilis Syropoulos , Founder and CEO of Juyo Analytics, one of our Expert Partners
As with our videos last week looking at Total Revenue Management, in this discussion we ask for his thoughts on Net Revenue and some of the points made by Karin, Amrita and Jens insights
We ask what his opinion is on the adoption of net revenue across the hotel industry. We discuss the complexities faced when trying to embrace net revenue and we touch on the evolution of the commercial role, where the finance team fits in and the emerging role of chief intelligence officer.
NB: Juyo Analytics are one of our Expert Partners
Really hope you enjoy the conversation.
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/rct54iL39xk
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
Net Revenue: A Challenge to Embrace or Just Another Pipe Dream?
Hi, welcome to another Expert Insights discussion
Today we continue our conversation around Revenue Management. Having discussed Total Revenue last week, today we are looking at Net Revenue.
In this discussion we ask is Net Revenue easier to achieve than Total Revenue? Do we know what Net Revenue actually means? And do hoteliers have a handle on their direct booking costs?
To share their insights and experience, we are joined again by:
Karin van Rhee of Juyo Analytics
Amrita Makkar of Virgin Hotels
Jens Egemalm of Pandox
NB: Juyo Analytics are one of our Expert Partners
Finally we will hear a little about the journeys both Amrita and Jens have been on as they move towards implementing Total Revenue and Net Revenue.
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/A0WS_5P8cpY
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
Impact of Poor Guest Communication is Bigger Than Lost Bookings
Hi, welcome to another Demo Time discussion.
Today we explore why hotel guests ask so many questions, the gold standards of hotel guest communications and the challenges hoteliers face in that area.
Joining us for this conversation is Shaun Sequeira from HiJiffy, one of our Expert Partners
Shaun is the Country Lead for HiJiffy in the UK & Ireland
As well as discussing the challenges hoteliers face with guest communications Shaun will also give us a quick demo of how HiJiffy’s AI works in practice and how straightforward the set up is thanks to recent developments.
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/UCmQYJ2v4JQ
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
The Big Challenges to Implementing Total Revenue Management
Today we follow upon our video from yesterday looking at Total Revenue Management
In today's video we take a wider perspective - from a Chief Executives viewpoint.
We are joined by Vassilis Syropoulos , Founder and CEO of Juyo Analytics, one of our Expert Partners
We ask for his thoughts on some of the points made in the recent discussion with Karin, Amrita and Jens
We question why department silos are still so prevalent, how hotel contracts and kpis influence the hotel performance focus, and where technology, specifically BI tools, can have an impact on (eventually) achieving total revenue management
Really hope you enjoy the conversation.
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/EtPcuPr4Qdc
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link