100 episodes

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices. 

Group Practice Tech Person Centered Tech

    • Business

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices. 

    What You Should Know About HIPAA Covered Entity Status

    What You Should Know About HIPAA Covered Entity Status

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we explain the ins and outs of who is considered a covered entity in a group practice context.
     
    We discuss covered transactions; common reasons why practice owners believe they’re not a covered entity; how long covered entity status lasts; why it matters to follow HIPAA, regardless of covered entity status; Safe Harbor; and a reframe for thinking about HIPAA in group practice.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources CMS: Are You A Covered Entity
    CMS: Covered Entity Decision Tool
    PCT Resources From our article archives: Am I a HIPAA Covered Entity? (How Much Does it Matter If I Am Not)
    Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    • 20 min
    What You Need to Know and Do Under HIPAA if Your Practice Uses an Outside Biller

    What You Need to Know and Do Under HIPAA if Your Practice Uses an Outside Biller

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re answering a question we frequently get: What are the HIPAA considerations when you have an outside biller for your group practice?
     
    We discuss the threat landscape scenario of outside billing; whether you need a BAA with your biller; who should provide the BAA; what should and shouldn’t be in a BAA; and the difference between a Service Level Agreement and a BAA, and when to use each.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.

    • 27 min
    VPNs, Password Managers, and HIPAA

    VPNs, Password Managers, and HIPAA

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we share HIPAA considerations regarding VPNs and password managers for group practice owners.
     
    We discuss if you need a BAA with your VPN service or your password management program; the conduit exception; how VPNs work; practice provided services vs personal services; and our specific product recommendations for VPNs and password managers (as well as why we like them).
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources NordVPN
    1Password
    PCT Resources PCT Blog post: With a VPN, Your Staff Can Work Just About Anywhere
    PCT's free Group Practice Service Selection Workbook & Worksheets Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational need
    Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    • 17 min
    An Interview with Maureen Werrbach on the Accountability Equation Part 2 of 2

    An Interview with Maureen Werrbach on the Accountability Equation Part 2 of 2

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to continue our conversation about staff accountability.
     
    We discuss how to set your practice apart for new hires; the cyclical nature of group practice ownership; diversifying services; teletherapy vs. in person practice; community marketing; salary vs. commission based pay; dealing with staff attrition when implementing accountabilities; the exact formula Maureen uses to negotiate rate increases with insurance companies; and where you can find more information about working with Maureen and the Accountability Equation.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources Learn more about the Accountability Equation and the option to join Maureen's next digital cohort here
    Hear more about the Accountability Equation and what implementation in practice looks like on the Group Practice Exchange podcast here (use the search feature for keyword 'accountability' and the results will be all the great episodes on the Accountability Equation)
    PCT Resources Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours, for group practice leaders
    Group Practice Office Hours also includes special guest sessions with experts including Maureen Werrbach of the Group Practice Exchange, Kelly & Miranda from ZynnyMe Business School for Therapists, Maelisa McCaffrey of QA Prep, and monthly sessions co-facilitated by therapist attorney Eric Ström, JD PhD LMHC
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

    • 45 min
    An Interview with Maureen Werrbach on the Accountability Equation Part 1 of 2

    An Interview with Maureen Werrbach on the Accountability Equation Part 1 of 2

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to talk about accountability in group practice.
     
    We discuss how Maureen’s Accountability Equation and how it helps group practices grow; accountability as an ongoing process; effective coaching as a leader; the five A’s of the Accountability Equation; understanding the roles in your practice; making sure the right people are in the right roles; how to communicate when someone isn’t in the right role; determining the accountabilities for each role; how this framework can be applied to new group practices and established group practices; how to keep track of everyone’s accountabilities; and how to set actionable goals and microgoals.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources Learn more about the Accountability Equation and the option to join Maureen's next digital cohort here
    Hear more about the Accountability Equation and what implementation in practice looks like on the Group Practice Exchange podcast here (use the search feature for keyword 'accountability' and the results will be all the great episodes on the Accountability Equation)
    PCT Resources Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours, for group practice leaders
    Group Practice Office Hours also includes special guest sessions with experts including Maureen Werrbach of the Group Practice Exchange, Kelly & Miranda from ZynnyMe Business School for Therapists, Maelisa McCaffrey of QA Prep, and monthly sessions co-facilitated by therapist attorney Eric Ström, JD PhD LMHC
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

    • 45 min
    Staff HIPAA Training in Year 2, and Beyond

    Staff HIPAA Training in Year 2, and Beyond

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we chat about how to approach staff HIPAA training after the first year.
     
    We discuss why we don’t recommend using the same training year after year (and why our system doesn’t allow it); the trainings we typically recommend for year one and why; the trainings we recommend for year two and after and why; and why now is a particularly good time to get started.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    PCT Training Resources PCT's Role-Based Staff Trainings -- see PCT's role-based HIPAA & ethics, teletherapy, and topical needs-based trainings
    Foundational HIPAA Trainings -- recommended for year 1; if not done in year 1, use for year 2:
    Clinical Staff: Privacy Ethics And HIPAA Fundamentals For Mental Health Professionals In The Agency Or Group Practice Context (2 legal-ethical CE)
    Admin Staff: Practical Application Of HIPAA And Mental Health Ethics For Admin Staff
    Security Officer: Security Officer Endorsement Program (10 legal-ethical CE)
    Leadership: Introduction to HIPAA Security for Group Practice Leaders (2 legal-ethical CE)
    Practical Application Focused Trainings -- available only through Group Practice Care Premium, included for all team members at no per-person cost -- recommended for year 2, if not done in year 1:
    HIPAA Security Awareness: Bring Your Own Device (BYOD)
    HIPAA Security Awareness: Remote Workspaces
    *Select* Topical Needs-Based Trainings -- recommended for year 2 and beyond if foundational HIPAA trainings & practical application focused trainings have been completed -- **see our full curated collection of topical needs-based training section in our marketplace:
    HIPAA Security Awareness Grab-Bag
    Rethinking Notes: Strategies For Making Documentation Simple And Meaningful (2 legal-ethical CE)
    The Evolving Legal-Ethical Standard Of Care For The Clinical Use Of Artificial Intelligence In Mental Health (2 legal-ethical CE)
    Clinical Staff Teletherapy Training (5 CE, 3 of which is legal-ethical CE)
    Use PCT's team training management system, provided through Group Practice Care Basic (free!) OR Premium to assign trainings to team members, see progress/completion status, and let PCT take care of assignment notifications and reminders!
    Additional PCT Resources Group Practice Care Premium
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours, for leadership

    • 16 min

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