Business By Design Duo Podcast Elaine Richards & Tamara Lloyd

In this episode we ask the question - are you managing your team or leading them?  And, what’s the difference?
Leadership requires a vision to guide change. Whereas managers focus on achieving organisational goals through process implementation, such as budgeting, organisational structure, and staffing, leaders are more concerned with thinking ahead and seizing opportunities
In today's fast-paced and ever-changing world, the traditional approach of business owners managing people and tasks is no longer sufficient to drive organisational success.
True leaders must step up and embrace a new way of thinking and acting. 
Leaders inspire, motivate, and guide their teams towards a common vision and purpose. 
It's time to shift our focus from micromanagement to empowerment, from control to trust, and from short-term goals to long-term growth.
Key discussion points:
1. Empowerment over micromanagement
2. Trust and autonomy
3. Lead by example
4. Develop and mentor
5. Communicate a clear vision
 
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
Email us any questions or suggestions at: hello@businessbydesignduo.com.au

During this episode we dive into the importance of Exit Interviews and how to get the most out of them. We look at:
What is an exit interview?
Why should you do them?
When should you do them? 
Who should conduct them? 
We also provide you with some examples of exit interview questions:
1 - What were the primary reasons for your decision to leave the company?
2 - Can you elaborate on any specific aspects of your job or the work environment that influenced your decision to resign?
3 - How would you describe your overall experience working for this company?
4 - Did you feel adequately supported in your role? If not, what could have been done differently?
5 - Were there any particular challenges or obstacles you encountered during your time here?
6 - What aspects of the company culture did you find most beneficial, and which ones could be improved?
7 - Did you feel that your contributions and achievements were recognised and valued by your supervisors and colleagues?
8 - Were there any opportunities for professional development or advancement that you feel were missed during your tenure?
9 - How would you rate the effectiveness of communication within the company, both vertically (from management to employees) and horizontally (among colleagues)?
10 - Do you have any suggestions or recommendations for how the company can better retain and support its employees in the future?
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
Email us any questions or suggestions at: hello@businessbydesignduo.com.au

In this episode we explore your “Why”!  Your purpose or your why is the fundamental reason your company exists and how this can help your business grow and become a business of attraction for clients and staff. Your purpose is not about the specific product or service you offer and it's also not directly about making money. 
The power of purpose in business refers to the idea that having a clear and meaningful purpose can drive success and create a significant impact.
Here are a few key aspects of the power of purpose in business that we explore:
1. Employee motivation and engagement
2. Attracting and retaining talent
3. Customer loyalty and trust
4. Decision-making and strategy
5. Social and environmental impact
The power of purpose in business lies in its ability to inspire and motivate employees, attract loyal customers, guide decision-making, and create a positive impact on society. It goes beyond financial success and focuses on making a meaningful difference in the world.
 
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
Email us any questions or suggestions at: hello@businessbydesignduo.com.au

Welcome back, and Happy New Year! It’s important to realign yourself after a long break or holiday and make sure your actions are in line with your business and personal goals.  In this episode we look at:
Getting reset after kids go back to school.  Diarise work and personal for balance and to meet your goals.
Coming back from holidays and out of routine to get back into a good solid rhythm, includes structure, accountability especially at the start of a new year.
How has your year started, have you set yourself up for success in 2024?
What goals have you set for yourself this year, have you set them up in your diary, have you put measures in place to achieve these goals and who are you accountable too?
If you don’t have constant reminders or some accountability you really will struggle to achieve your goals.
Personal and work calendars aligned so you don’t miss things.
Setting time to do the most important things like working on your business rather than in your business.
To live a balanced life and meet your work and home goals perhaps consider:
Planned Networking.
Scheduling mini planning days.
Book your holidays in advance and something to look forward to.
Getting yourself up into a routine for work and home.
How will you look after yourself?  Is it the gym, yoga, pilates, regular walk - book it in and commit.
Perhaps engage a cleaner.
Quality time with your family.
Tamara and Elaine share what they have implemented to help them achieve their goals as well as be accountable for their responsibilities results.
 
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
Email us any questions or suggestions at: hello@businessbydesignduo.com.au

Hey everyone! It’s Elaine and Tamara here, and we're super excited to share with you our final episode for 2023! This one's a true gem, packed with insights to kickstart your business into the new year with a bang! 
As we wrap up this year, it's the perfect time to reflect, plan, and envision. Here's a sneak peek at what we're diving into:
Reflect on the Past Year: We talk about the importance of looking back – what worked, what didn't, and learning from it all. It's all about growing from experiences! Vision and Goals: Set those SMART goals for 2024. We dive into the nitty-gritty of aligning your goals with your long-term vision. Dream big, but stay realistic! Strategic Planning: We share how to map out your year, from staff meetings to client workshops. It’s all about being proactive! Business Environment: Does your workspace need a revamp? We discuss how the visual aspect of your business can inspire both your team and your clients. Financial Health Check: Budgets, expenses, and all that jazz. We cover how to keep your finances in tip-top shape for the year ahead. Staffing Strategy: Building the right team is crucial. We talk about structuring your team to align with your 2024 goals and how to optimise your workforce. Whether you’re winding down or gearing up for the holiday season, this episode is the perfect companion to help you prepare for a successful year ahead.
Can’t wait to hear your thoughts and plans for 2024! Let's make it a year of incredible growth and success.
 
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
Email us any questions or suggestions at: hello@businessbydesignduo.com.au

Today, we're tackling a topic that's often overlooked but crucial: "Are your outdated systems and processes losing you Money and Staff?"
It's time for a system shake-up! 
Why, you ask? Here's the scoop:
Staff Sanity: Keeping your team happy means keeping your systems in check. Mistake Costs: Outdated processes can lead to costly errors. Who needs that? Retention Matters: Don't lose valuable staff to frustrating work routines. Customer Satisfaction: Streamlined systems mean fewer complaints and happier clients. No More Double Handling: Efficiency is key to keeping everything running smoothly. Inspired by Michael Gerber's E-Myth, we believe in simplifying, documenting, testing, communicating, and training for each process.
So, are you ready to revamp your processes and see the difference it makes? One step at a time, let's make it happen!
Join us and discover how you can streamline your business for success and staff satisfaction. It's time to turn those outdated systems into your success story!
 
Check out our Free Resources & Useful Links:
1. Take our Leadership Archetype Quiz Here and find out what type of Leader you may be along with the pros and cons of your leadership style.
2. The Awesome Customer Journey Checklist - If you are wanting to do a quick pulse check on your customers journey through your business with the view to make improvements then this is the perfect place to start!
3. End of Financial Year Checklist - a simple guide and checklist to the end-of-year review process to empower you to reach your annual goals
4. Business Roadmap Checklist & Workbook - Wanting to get some clarity around your vision and take your business to the next level? This is the perfect checklist to get you thinking and put you on the right track!
 
Find out more about, or go on the Waitlist for our next 8 Week Bootcamp - Bootcamp Waitlist & Information
 
Stay Connected with Tamara Lloyd and Elaine Richards:
Instagram | Facebook | YouTube | LinkedIn Tamara Lloyd | LinkedIn Elaine Richards |
businessbydesignduo.com.au
 
Email us any questions or suggestions at: hello@businessbydesignduo.com.au