18 min
Season 4 Episode 5: Human & Artificial Intelligence: Finding the Right Balance Esker On Air
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- Business
With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.
Resources:
ESKER: info@esker.com
Human & Artificial Intelligence: Finding the Right Balance [Full Video]
With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.
Resources:
ESKER: info@esker.com
Human & Artificial Intelligence: Finding the Right Balance [Full Video]
18 min