Whether we know it or not, like it or not, our lives have been taken over by algorithms. Join two-time entrepreneur and AI evangelist Suresh Shankar, as he talks to leading experts in various fields to understand how they are using or being used by algorithms in their personal and professional lives. Each episode highlights how businesses can leverage the power of data in their strategy to stay relevant in this new age of AI. Slaves to the Algo is brought to you by Crayon Data, a Singapore based AI and big data startup.
Slaves to the Algo | Algorithms in healthcare, travel and romance | Season 2 Finale Part 2
In this season of Slaves to the Algo, podcast host and AI evangelist Suresh Shankar connected with different leaders from digital marketing to EdTech to healthcare to travel. They discussed how AI has transformed and is continuing to transform their industries, their professional and their personal lives, too. This finale episode brings the top moments from this season, in 2 parts. Featuring Sandeep Reddy of Medi AI, Gillian Docherty of The Data Lab, Mieke De Schepper of Amadeus, Greg Palmer of the Finovate Group and Peng Ong of Monk's Hill Ventures.
Slaves to the Algo | Algorithms in core values, EdTech and whisky tint | Season 2 Finale Part 1
In this season of Slaves to the Algo, podcast host and AI evangelist Suresh Shankar connected with different leaders from digital marketing to EdTech to healthcare to travel. They discussed how AI has transformed and is continuing to transform their industries, their professional and their personal lives, too. This finale episode brings the top moments from this season, in 2 parts. Featuring Eric Siu of Single Grain, Valerie Wagoner of GoPay and David Shrier of Esme Learning Solutions.
Using AI to Build Relationships, Not Transactions | Investing with Peng Ong
Four-time highly successful entrepreneur, “algonaut,” and one of the earliest leaders of AI Peng Ong discusses the evolution of technology in multiple spheres in this week’s episode of Slaves to the Algo. In the first half of a deeply insightful conversation, Peng talked about the match-making algorithm (00:04:05) based on his experience as the co-founder of Match.com, how modern-day systems can evolve to build trust among consumers (00:13:14) and his journey from founding and exiting three very different companies to becoming a venture-capitalist with Monk’s Hill (00:17:45).
In the latter half of the episode, speaking from his position as an investor, Peng detailed how today’s startups differentiate themselves by focusing on establishing relationships with consumers, not transactions (00:24:33). Peng also described how Monk’s Hill is resolving returns while vying for long-term success in its portfolio (00:30:15) and shared his views on creating value from your bits even if your business is highly atomized (00:33:31). Finally, Peng wrapped up by predicting that while AI will drive productivity through the roof and perhaps lead to fewer jobs, its evolution can also address the massive challenge of climate change (00:36:35).
Pushing Boundaries: The Future of FinTech | Finance & AI with Greg Palmer
In this week's episode, Suresh talked all-things-FinTech with Greg Palmer: columnist, podcaster, and Vice President of the Finovate Group. In the first half of what turned out to be a fascinating overview of some of the latest trends and innovations in the FinTech industry, Greg spoke about how prioritizing customer preferences has been front and center of almost every new FinTech venture that he has seen. In addition to that, he believes that one of the key points where FinTechs are starting to diverge from more traditional financial services companies is social responsibility: they are addressing challenges in the financial system from both a business standpoint and a social standpoint.
In the latter half of the discussion, Greg dove deeper into a few specific trends that we see in today's FinTech landscape. He touched on how peer-to-peer payment providers need to differentiate themselves to gain "functional loyalty" from consumers, the high cost of storing data, the need for credit-scoring to undergo a massive transformation, and the use of AI to measure ESG standards. Last but not least, Greg predicts that AI will underpin nearly every organization's process - FinTech or not - over the next few years.
Unpacking the Most Complex Consumer Decision | Travel-Tech with Mieke De Schepper
EVP, Managing Director APAC, and all-around Travel-Tech expert Mieke De Schepper joined us to talk about predicting traveler's needs, improving operations, and personalizing the travel experience. In the first half of this week’s episode of Slaves to the Algo, Mieke deconstructed the search engines and ad functions on websites such as Expedia and Booking.com. She highlighted how critical it is for companies to get the top five search results right, as consumers tend not to look beyond the first page. Drawing on her personal and professional experience, Mieke discussed the countless ways in which travel-related companies use data. From understanding traveler profiles i.e. whether they’re traveling for work or leisure to reducing delays at major airports. We ended this episode by looking into the hospitality industry. While data can play a huge role in hotels serving their customers better, the importance of a “human touch,” will likely never fade away.
Revamping Healthcare Through Human-AI Collaboration | MedTech with Sandeep Reddy
In this week’s episode, we caught up with Sandeep Reddy, doctor, medical informatician, AI specialist, and founder of Medi-AI. Sandeep outlined the advances that AI is making in the three critical stages of healthcare: diagnosis, prognosis, and treatment. AI is transforming medical imaging interpretation, improving the accuracy of monitoring a patient's condition, and formulating the best possible treatment plans by synthesizing a wealth of data. Then, Sandeep highlighted the critical role that AI is playing in early medical interventions and preventative care. Whether it is applications that offer recommendations for healthy diets to coaching and counseling from virtual health assistants, AI can help create what is known as a "continuous care" model. Lastly, Sandeep also talked about how natural language processing (NLP) has enhanced both patient care and medical research ten-fold. Not only has NLP transcribed conversations with their patients so doctors spend less time taking notes, summarized and synthesized tens of thousands of articles and papers to aid researchers. As the American Medical Association puts it, in healthcare, AI should be referred to as "augmented intelligence:" enhancing clinical care through the collaboration between humans and technology.