10 episodes

Whether we know it or not, like it or not, our lives have been taken over by algorithms. In this podcast, Suresh attempts to demystify the age of the algorithm. Join him as he talks to leading professionals in their fields to understand how they are using or being used, by algorithms in their personal and professional lives. Each episode talks about how businesses can leverage the power of data in their strategy, to stay relevant in this new age of AI.

Slaves to the Algo is a podcast by Suresh Shankar, the founder and CEO of Crayon Data, a Singapore-based AI and big data startup.

Slaves to the Algo Crayon Data

    • Management
    • 5.0 • 1 Rating

Whether we know it or not, like it or not, our lives have been taken over by algorithms. In this podcast, Suresh attempts to demystify the age of the algorithm. Join him as he talks to leading professionals in their fields to understand how they are using or being used, by algorithms in their personal and professional lives. Each episode talks about how businesses can leverage the power of data in their strategy, to stay relevant in this new age of AI.

Slaves to the Algo is a podcast by Suresh Shankar, the founder and CEO of Crayon Data, a Singapore-based AI and big data startup.

    Artificial Intelligence (AI) is the next electricity – Tim Kobe, Eight Inc

    Artificial Intelligence (AI) is the next electricity – Tim Kobe, Eight Inc

    We’ve all heard of the age-old adage of the right vs the left brain. In this episode, Tim Kobe, designer and founder of Eight Inc, talks about a new hybrid model that is revolutionary. That there is no real dichotomy between the two halves, and we should use our entire brain in thinking and shaping customer experiences. Similarly, Tim talks about how data and design should not be seen as separate disciplines. He shares a 3-layer model of how to approach human-centered design and value creation: and the core of it is to ensure there is a human outcome. 

    Data privacy and security have become some of the biggest considerations in any business strategy. Tim Kobe and Suresh discuss how data is now an emotional asset. Does a brand have my best interests at heart? Do they care about my data security and privacy? Will they sell me out to advertisers? These are all questions consumers have when choosing to support any brand today. He also talks about how the most successful brands are the ones that can communicate their value, and much of it lies in its integrity and ability to build trust with their customers. Tim likens AI to the ‘next electricity’ – where much of the things that will have the biggest impact our lives haven’t been invented yet.

    • 43 min
    To be a digital-first company, work with your mission in mind – TS Anil, Monzo Bank

    To be a digital-first company, work with your mission in mind – TS Anil, Monzo Bank

    TS Anil, the CEO of Monzo, talks to us about how Monzo designs their customer experience. A digital bank by design, they always start with their desired end state in mind. With a single-minded focus on making money work for everyone (their customers), they optimize their processes and product around their mission. As a veteran banker, he uses his experience to share how legacy systems and thinking can hinder a company’s efforts at advancing their use of data and AI. On the topic of talent, he describes his experience with working with millennials as "working with learners, not the learned". 

    He also shares what worries him about the future of AI with where he thinks it's headed. What happens when AI and these algorithms land in the hands of a bad actor? TS calls for sensible regulation in the space of ‘choice’ algorithms and the regulation of new digital banks and fintechs in general.

    • 45 min
    What CMOs must learn from the youngest data geek in the room - Ravi Santhanam, HDFC Bank

    What CMOs must learn from the youngest data geek in the room - Ravi Santhanam, HDFC Bank

    Recognized in the Forbes list of ‘The World’s Most Influential CMOs’, Ravi Santhanam joins us in this episode to talk about the evolution of AI in the banking sector. Ravi uses his 20+ years of experience to explain how marketing can become more data-driven. The brand message is now decentralized – consumers have enormous power to influence the brand. Just two decades ago, marketers used to control the entire brand message and experience. Today, they are custodians of the brand experience. Ravi suggests how modern marketers can leverage AI to make the customer experience richer without sacrificing the human touch.

    • 33 min
    How humans shape algorithms with our cognitive biases – Ian Myles, area 51 (Part 2)

    How humans shape algorithms with our cognitive biases – Ian Myles, area 51 (Part 2)

    Ian Myles of area 51 talks about human cognitive biases, how they affect the way we program algorithms and their unintended consequences. He uses his experience in industrial design, technology, fintech and education to discuss the future of explainable AI (ex-AI) - where mandates are being put in place to ensure that companies are accountable for their use of AI. Ian and Suresh discuss about new AI use cases of in education, healthcare and medicine and hiring practices (human resources).

    • 19 min
    How humans shape algorithms with our cognitive biases – Ian Myles, area 51 (Part 1)

    How humans shape algorithms with our cognitive biases – Ian Myles, area 51 (Part 1)

    Ian Myles of area 51 talks about human cognitive biases, how they affect the way we program algorithms and their unintended consequences. He uses his experience in industrial design, technology, fintech and education to discuss the future of explainable AI (ex-AI) - where mandates are being put in place to ensure that companies are accountable for their use of AI. Ian and Suresh discuss about new AI use cases of in education, healthcare and medicine and hiring practices (human resources).

    • 25 min
    Good algorithms should augment, not control, lives – John Kim, Expedia (Part 2)

    Good algorithms should augment, not control, lives – John Kim, Expedia (Part 2)

    As more marketers advocate how to write copy for a search engine, John offers a refreshing perspective. Brands will become even more important in the world of algorithms. Differentiation now comes from the right-brained side of marketing. He also deep dives into how organizations are hiring more from entrepreneurship schools, than data and computer science.

    John Kim is the President of Platform & Marketplaces at Expedia Group.  Essentially, he controls the brain behind Expedia. In this episode, Suresh and John talk about creating AI for everyday use cases with the enormous amounts of data we are generating today.

    • 26 min

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