24 Minutes of UX is a podcast of the people, by the people, for the people. The format is a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session. Episodes typically feature a Seeker and a Giver. The Seeker is a person seeking advice on a specific topic within the domain of UX. The Giver is here for sharing experiences about “what I wish I had known when I started with this topic”. Both the Seeker and the Giver can be senior or junior - we all learn all the time. Topics can be Measurement, Personas, DesignOps, Stakeholder Management, Design Leadership, Agile, Hiring, Forms, Research, Tools. You name it. The podcast is a global, grassroots, community-driven initiative and we welcome your participation. You can sign up at 24minutesofux.com to be a Seeker or a Giver - we will do our best to match you with someone interested in your topic. 24 Minutes of UX is the brainchild of Jesse Anton and Peter Horvath, creators of the 24 Hours of UX event series. Jesse and Peter are your hosts as we strive to create tighter links between people in the UX diaspora, enabling us all to become better UXers in the process. There are plenty of people in the trenches of UX with something to say, and this podcast is an open forum where diverse and fresh voices can be heard. Thanks for subscribing, and we look forward to welcoming you on the air one day. Until then, Keep Calm and UX On!
UX Research with Julia Borkenhagen and Dr. Panagiotis Zaharias
We're back with another fascinating discussion about UX. This time around we're talking UX Research with two senior practitioners.
Our seeker is Julia Borkenhagen, Co-founder and Chief Experience Officer at Whitespace, a global design and development agency focused on creating human-centered enterprise solutions for the B2E, B2B, and B2C markets. Julia has over 20 years of experience in UX and the software industry, and she leads teams working on digital solutions for the life sciences, media, finance, luxury, government, education, non-profit, and sports sectors, among others.
Our giver is Dr. Panagiotis Zaharias, Founder and Lead UX Researcher at theUXProdigy in Athens, Greece. As an adjunct faculty member at the Open University of Cyprus, Panagiotis' research interests are focused on User-Centered Design of information systems & digital products, Usability Evaluation and User Experience (UX) Research methods. In addition to his involvement with academic institutions, he has been working with many companies and startups across several industries such as Banking and Fintech, E-commerce, Travel & Tourism, and E-learning.
This episode is sponsored by Adobe XD and was edited by Gwen Buord. The 24 Minutes of UX podcast series is a production of 24 Labs, a Swiss non-profit committed to building the global grassroots UX community.
Design Leadership with Shaza Hakim and Lai Ngo
Today’s discussion is about leading and growing designers. It’s a great topic because it touches on the mix of management craft and soft skills that design leaders can call upon to motivate and challenge people on their teams.
Lai Ngo is our Seeker this time around. Based in Switzerland, Lai is the Team Lead for UX and Graphic Design at the travel platform Hapimag. She has a diverse career background spanning more than just UX, and she’s a relentless learner. Having recently moved into a design management role, Lai wants to make sure she is providing the best possible guidance to both junior and senior designers on her team. And she has turned to our podcast for some tips.
Today's Giver of advice is Shaza Hakim. Shaza is based in Malaysia, and she is the founder and UX principal of Stampede Design, a digital creative agency, which she has been running for over 15 years. She is already active in the community, both as a key figure in the UX Malaysia event and in the local IxDF group.
Ethics and UX, with Sibylle Peuker and Rebecca Parlin
Today’s topic is ethics in UX. Whose responsibility is it to create an ethical organization? What does it even mean to be ethical? And what does artificial intelligence have to do with any of this? Stay tuned, and you’ll find out.
Our seeker for this episode is Rebecca Parlin, based out of Maine in the United States. Rebecca has over 10 years experience in graphic design, but she is a recent graduate of General Assembly’s User Experience Design program. During her studies she was fascinated with ethics, and how design decisions can change the world for the better - or worse. In her quest for even more information on the topic, she turned to our podcast for answers.
We also welcome our Giver of advice, Sibylle Peuker, Ph.D. Sibylle is a Partner and UX Architect at Zeix, a user-centered design agency in Zurich, Switzerland. What makes her particularly well-suited for today’s topic is that she’s also a university lecturer for Digital Ethics. Sibylle is convinced that good design can make people healthier, happier, and even save lives, and has been the user’s champion for over 15 years. Testament to the varied background of UXers, Sibylle is a mathematician and computer scientist by training, and this knowledge comes in handy during her current work at the intersection of UX of Artificial Intelligence.
Breaking into UX with Andrew Astleford and Matthew Bradley - part 2
Here's part 2 of our two-part episode on the topic of breaking into the field of UX. The truth is, most of us have come to the UX field by way of other career paths. Jesse was once a product manager, and Peter worked in marketing. Others have arrived via the paths of psychology, anthropology, market research, and even library sciences. The truth is that you don’t need to be a graphic designer or a human computer interface specialist to work in UX. So can you start your career working in bars and at ski shops and still become a UXer? Find out in this two-part episode featuring our seeker, Matthew Bradley, and our giver, Andrew Astleford. Matthew works as a digital transformation and design thinking coach for a large FMCG company based in Switzerland. Andrew hails from Atlanta, Georgia, where he works as a UX writer for a SaaS company.
Breaking into UX with Andrew Astleford and Matthew Bradley - part 1
Today’s topic is all about breaking into the field of UX. The truth is, most of us have come to the UX field by way of other career paths. Jesse was once a product manager, and Peter worked in marketing. Others have arrived via the paths of psychology, anthropology, market research, and even library sciences. The truth is that you don’t need to be a graphic designer or a human computer interface specialist to work in UX. So can you start your career working in bars and at ski shops and still become a UXer? Find out in this two-part episode featuring our seeker, Matthew Bradley, and our giver, Andrew Astleford. Matthew works as a digital transformation and design thinking coach for a large FMCG company based in Switzerland. Andrew hails from Atlanta, Georgia, where he works as a UX writer for a SaaS company.
Object Oriented UX with Sophia Prater and Joseph Duteil
Today our guests will talk about Object Oriented UX, or OOUX for short. The idea is rooted in practice, starting from a project for CNN in 2012. Since then the idea has evolved into a repeatable approach, helping UXers tackle any type of app, site or software. Grooming this OOUX approach since beginning is today’s Giver of advice, Sophia Prater. As a practitioner and trainer, she has worked with companies like CNN, Delta airlines, AT&T, Coca Cola, and many others. We also welcome our Seeker of advice, Joseph Duteil. He is UX Design Lead at Whitespace in Geneva, Switzerland, and has worked with clients in banking, such as EFG and Pictet, as well as the pharmaceutical giant, GSK.