Coffee with Mr. IoT: A Connected Technologies Series Deloitte US

While the foundation of supply chain operations has stood the test of time, the capabilities we are leveraging to execute across the end-to-end supply chain are changing dramatically. No longer are we relying solely on historic, algorithmic models to understand demand, but advancements in IoT are enabling organizations to get a glimpse into what influences demand in the here and now. What does this mean for connecting with the end customer? How is this changing decision-making processes? In this episode with Mr. IoT, Adam Mussomeli, leader of Deloitte's National Supply Chain & Network Operations practice, discusses how technology has evolved our supply chains into agile digital supply networks.

The COVID-19 pandemic has ushered in a time of unprecedented change, accelerating the future of work, disrupting supply chains, and adapting human interactions for a socially distanced world. Nishita Henry, Deloitte’s Chief Innovation Officer, suggests that while necessity has fostered increased innovation across industries through AI, Cloud, IoT, and more, other technologies, such as virtual and augmented reality, may require more time and usage before corporations buy in and see their value. In this episode of Coffee with Mr. IoT, Nishita and Robert discuss how organizations, and people alike, have responded to this period of change and what the future holds for innovation in a virtual environment.

We are excited to announce the launch of our Virtual Factory 3.0 app. In this panel discussion, hosted by Deloitte's Chief Futurist Robert Schmid and our creative team, we discuss how the Virtual Factory was envisioned, designed, built and animated; which Digital Thread use cases it demonstrates; and how the app's users can leverage this tool to better understand and explain key concepts of Digital Thread to their Product Development & Manufacturing organizations. The Virtual Factory by Deloitte app simulates the three phases of a rubber duck product's lifecycle—design, manufacturing, and life—interconnected across the Digital Thread. The main use case is the Digital Twin and how it helps reduce product time-to-market and overall cost of service while enriching the customer experience.

The mobile revolution helped drive the evolution of the Internet of Things, according to Dirk Didascalou, VP of IoT at Amazon Web Services (AWS). Now, with cheaper technology and faster data processing, connecting anything is possible. Dirk and Robert discuss the opportunities, including surprising use cases such as using technology in fish farming to solve food shortages, the advantages of combining edge and cloud, and growing adoption of computer vision and voice command.

While many knowledge workers have quickly adapted to remote work thanks to video and teleconferencing, that’s not usually a feasible option for frontline workers such as those in factories. Jim Heppelmann, CEO of PTC, discusses how technologies like augmented and virtual reality, IoT, and software as a service are making digital collaboration possible for workers who typically need to be onsite. PTC aims to be at the forefront of these digital innovations through solutions such as Vuforia Chalk and their new Reality Lab. He also discusses how the company is pivoting their marquee industrial event, LiveWorx, to a one-day virtual conference, and shares insight into what’s top of mind for CEOs navigating a post-coronavirus world.

These days if your eyes can see something, it’s very likely a computer sees it, too. Image and facial recognition technologies are expanding as IP cameras become more ubiquitous. Mr. IoT discusses the latest trends and capabilities with Rick Leblanc who leads business development for Deloitte Canada’s Horizon solution—a computer vision platform. In retail and hospitality, facial recognition is often used to augment VIP customers’ experience. There are also use cases for industrial sectors such as worker safety, remote monitoring, and asset tracking. In the aftermath of COVID-19, thermal cameras are also being considered for checking temperatures as people return to work.