847 episodios
Service Management Leadership Podcast Service Management Leadership Podcast
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- Tecnología
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:
o Monday: Jeffrey Tefertiller – Service Delivery topics from his new book
o Tuesday: David Cannon, PeopleCert
o Wednesday: Kenneth Gonzalez
o Thursday: Jeffrey Tefertiller – Service Management topics
o Friday: Luigi Ferri
Please subscribe and rate wherever you listen to podcasts.
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Ep 21 - "What Do You Think?" - Curating A Point Of View
In this episode, kengon builds upon the work done in Ep 07 to talk about how to craft and curate a point of view. Roll up your sleeves and get ready to get to work!
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Service Management Leadership - Service Delivery Issues
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility to Agility", coming out June 26.
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us.
Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. -
Service Management Leadership - Guest Host Luigi Ferri Talking About Management by Objectives
Luigi Ferri takes the mic to talk about Management by Objectives in this Service Management Leadership Podcast episode.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation -
Service Management Leadership - Think Like a Coin Counter
In this episode, Jeffrey discusses Change Management
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us.
Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. -
Ep 20: “Make It Real” – Crafting Meaningful Stories
In this episode, kengon finishes his discussion with Stu McDonald of Sunburst Simulations. He also takes on some topical items regarding where things might be headed in the near future
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Service Management Leadership - Understanding Risk
In this episode, Jeffrey discusses Change Management
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us.
Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
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