Invisible Machines podcast by UX Magazine Invisible Machines

Tanmay Bakshi is a technology wunderkind. He started coding when he was only four years old and his first iOS app was released just five years later, when he was nine. An autodidact and deeply curious technologist, Tanmay works as an AI and application architect for IBM, where he's been involved with ongoing automation efforts with McDonald's. Tanmay joins Robb and Josh for an exploration of anthropomorphism, user experience, and the flexibility required to succeed with the shifting technologies associated with conversational AI. Don't miss a practical and enlightening discussion with this brilliant young mind.

Create and orchestrate conversational AI agents: https://onereach.ai/ai-agents/?utm_source=soundcloud&utm_medium=social&utm_campaign=tanmay_bakshi_episode&utm_content=1

Journey into the innovative mind of Tom Gruber, co-founder of Siri and Chief AI Strategy Officer of Sherpa.ai. Robb and Josh welcome Tom for an enlightening exploration of humanistic AI—systems that augment and collaborate with humans, rather than replacing or competing with them. Using federated machine learning, Tom is working with Sherpa.ai to train advanced generative models on data in ways that maximize privacy and security. This creates opportunities to create safer personalized experiences, which the trio discusses along with exploring the value of designing around use cases related to accessibility.

Greg Vert, Principal and HR Transformation Leader at Deloitte, returns to Invisible Machines to discuss the ways AI agents are changing the way enterprises approach HR. Building on the conversation they had in back in season one—in the wake of OpenAI's release of ChatGPT— Robb and Josh invite Greg to explore how the simple idea of AI as the UI will launch widespread systemic change. They also talk about how intentionality and empathy can foster better automated experiences for employees as large companies move to integrate the technologies associated with conversational AI.

Legendary tech journalist Kara Swisher joins Robb and Josh for a discussion about the early days of Silicon Valley and the shape of things to come. Her Boom Town column in The Wall Street Journal covered the early days of the internet, giving her access to key players like Marc Andreessen, Steve Jobs, Bill Gates, Jeff Bezos, Sheryl Sandberg, and Mark Zuckerberg. Swisher joins Robb and Josh to share insights from her new memoir, Burn Book, which reveals the tangled relationships between tech's largest power brokers from the vantage point of an embedded reporter. This episode offers brisk contemplations on how AI will impact business and design.

Learn about the inner workings of AI agents by watching conversational experiences in action. Annie Harshberger, Lead Experience Architect at OneReach.ai (https://onereach.ai/) takes Robb and Josh through an interactive demo of AI agents swarming together to automate complex scheduling requests. Annie has designed hundreds of conversational experiences orchestrating generative AI and other tools. Here, she shares insights into the design process as well as the coordinated effort taking place behind the scenes. This episode provides a crucial perspective for anyone trying to understand how AI agents can scale across an organization.

As the second wave of AI-led disruption takes shape, we're seeing and hearing a lot more about AI agents. Analogous to the Intelligent Digital Workers (IDWs) described in Age of Invisible Machines, AI Agents are more complex that they appear and many organizations are discovering that they aren't structured to allow these agents to perform meaningful work. Robb Wilson (CEO and co-founder of OneReach.ai) and Josh Tyson explore the real nature of AI agents, what kinds of technology ecosystems they require, and how organizations can give them real agency. This practical episode also imagines what the proliferation of AI agents means for the future of software.

The bestselling book that explores AI agents, or intelligent digital workers (IDWs) at far greater length is Age of Invisible Machines: https://onereach.ai/invisiblemachines/

Learn more about how to make AI agents, and play with a playground of AI skills: https://onereach.ai/

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