The General Practice Podcast Ben Gowland

In this week’s episode, brought to you in partnership with Practice Index, we welcome back the insightful Robyn Clark and Kay Keane, who share their pioneering experiences with the ‘Right Care, First Time’ campaign. 
This episode brings to light the complex skills required of modern patient services teams, the critical need for recognition and appropriate compensation for their work, and how their evolution is instrumental in guiding patients to the right care. Join us for this enlightening conversation that's bound to reshape your perspective on the ever-changing landscape of general practice.
Right Care, First Time (00:09) 
The thinking behind the campaign.. (01:13) 
Modern General Practice (02:35) 
Who is the campaign targeted at? (03:44)
Getting the message across.. (04:30) 
Acceptance of new roles.. (05:49)
Funding.. (09:07) 
Targeting specific needs.. (09:49) 
A more flexible pot? (12:54) 
Trust within PCN’s (15:00) 
NHS England Care Navigation Training.. (17:13) 
Building the confidence of the public.. (19:29) 
Feedback following the video.. (21:45) 
Where can I access the video? (22:02) 
What does industrial action look like for General Practice? (22:56) 
To visit the Practice Index website, click here or contact James Dillon here.
For all enquiries about the Ockham podcast, please contact Ben Gowland here.

Ben is joined, once again by Dr. Neil Modha, a mastermind in revolutionising patient care through innovative practices and strategic partnerships. As the GP partner of Thistlemoor Medical Centre. Neil discusses the fine art of managing workload and curbing GP burnout by staying ahead of the curve with bespoke roles designed to meet patient demands.
Neil offers a sneak peek into the promising future of GP and pharmacy collaborations. Ben & Neil also look into the financial challenges and opportunities for community pharmacies, contemplating the evolution of the GP partnership model amidst current contractual changes. 
Introduction (00:09) 
Latest achievements.. (00:20)
Thistlemoor turns 30! (01:14) 
What makes Thistlemoor different? (01:50)
Additional roles.. (03:28)
Recent changes to roles.. (05:16) 
Consultations in the pharmacy.. (08:25)
Learnings so far.. (10:33) 
Creating effective partnerships.. (11:54)
Bring the practice and pharmacy together (14:17) 
Thoughts on the GP Partnership model? (17:00)
A difficult year ahead.. (18:54) 
What’s next? (20:06) . 
Taking a risk.. (23:12)
Getting in touch.. (25:59)
You can listen to Episode 116: Neil Modha – An innovative model for general practice here.
Find Neil on LinkedIn, Twitter & email, you can also visit Thistlemoor Medical Centre on twitter & their website.
For all enquiries about the Ockham podcast, please contact Ben Gowland here.

Ben is joined by George Gavriel & Bobby Pozzoni-Child, from the Bucks GP Provider Alliance. Their engaging discussion looks at the crucial role of collaboration with the ICB to amplify the GP provider voice and underscores the value of place-based leadership groups as emphasised in the Fuller stock take. Discover the intricate structure of Bucks' GP, the interplay of its practices, PCNs, and the local federation, and learn how challenges are navigated to align these entities.Tune in for a conversation that's at the heart of transforming patient care and healthcare leadership at the local level..
Introduction (00:08)
Bucks GP Provider Alliance (00:40)
Place-wide federation (01:38) 
Bobby’s role.. (03:18)
Other staff.. (04:11)
Bringing together the leaders (06:02) 
Do practices understand the system and how it works? (07:12)
Objectives of the GP Provider alliance.. (09:25)
How long have you been going? (11:19) 
What are your main achievements so far? (11:51) 
Annual report.. (13:47)
Funding.. (14:24) 
Benefits to the ICB of having you guys in place? (16:45)
Support for practices.. (18:40)
Biggest learning so far.. (21:10)
To find out more contact Bobby via email here.
For all enquiries about the Ockham podcast, please contact Ben Gowland here.

In this episode, we delve into highlights from the second annual PCN Plus live conference, where Ben teamed up with Tara Humphrey, Dr. Andy Foster, and Dr. Hussain Gandhi on Wednesday 17th April. Tune in as they explore life beyond primary care networks, the evolving role of PCNs, and their significant influence on the healthcare landscape.
Introduction (00:08) 
What have been the main impacts of primary care networks? (00:40) 
What will come in the next contract? (04:43)
How should PCNs be preparing to deliver integrated neighbourhood teams? (10:35) 
Should GPs be included in ARS roles? (15:30)
For all enquiries about the Ockham podcast, please contact Ben Gowland here.

We are joined, once again, by Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. This week they discuss how Herefordshire has taken significant strides in influencing integrated care board decisions through data sharing and analytics, highlighting the critical role of Primary Care Analytics in the evolution of local data systems. 
Hear about the national landscape of general practice data analytics and its impact on healthcare strategies from our guests. They bring to the table discussions on the need for a unified voice in the sector, the challenges in translating complex activities into actionable insights, and the role primary care analysts play in this domain. The episode wraps up with a look at the strategic enhancement of data analytics in primary care. Don't miss part 2 of this insightful discussion on revolutionising general practice and promoting innovation across the nation.
Introduction (00:09)
Data in General Practice (02:03) 
The importance of sharing data (03:32)
Controls.. (04:36) 
Primary Care Analytics.. (05:02) 
Primary Care Analytics forum.. (07:54) 
General Practice influence (08:53)
Skills gap within General Practice (10:04)
Working together.. (11:08) 
Measuring what’s important (13:09)
Supporting other areas.. (13:59)
Influencing at a ICB level (17:20) 
Getting in touch.. (18:37) 
Starting a National movement.. (19:00)
Final thoughts (19:37)
Contact Conor Price via email here & visit the Primary Care Analytics website here.
For all enquiries about the Ockham podcast, please contact Ben Gowland here.