4 avsnitt
Effective Utility Management The Water Brothers
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Water and wastewater utility managers provide the leadership needed to deliver vital services that protect public health and support the vitality of our communities, environment, and economy.
Today’s water sector utilities face a broad range of complex challenges, including staff turnover, rising costs, aging infrastructure, regulatory requirements, customer expectations, and changing technology.
This podcast will provide information about the Five Keys to Management Success, Leadership and Staff Development, and Knowledge Management to help you meet the challenges you face.
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Water Utility Communication & Public Relations
The Water Brothers talk to The H2du0, Stephanie Zavala and Ariane Shipley from Rogue Water about communication and the water utility. They discuss building bridges between the water industry and the people they serve and the importance of communication as a fundamental building block for building those bridges.
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Performance Management
Listen to the Water Brothers discuss the simplicity and power of a performance management program. You'll get tips on how to improve the morale and performance of your team using a few basic tools.
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Utility Specific Training Academy
Listen and learn how you can create your own exclusive training academy for your operations staff. Discover a platform that enables you to capture site specific institutional knowledge before it leaves due to the massive waive of experienced operators retiring. Use the system to implement a comprehensive training program using American Water College's industry specific courses along with your organization's specific training.
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Leadership Development 1 of 2
Listen as the Water Brothers discuss their Effective Utility Management certificate program and leadership development at water and wastewater utilities.