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People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.

The Human Risk Podcast Human Risk

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    • 5,0 • 1 betyg

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.

    Dr Ludmila Praslova on The Canary Code

    Dr Ludmila Praslova on The Canary Code

    What can canaries in coalmines teach us about diversity and inclusion? In this episode, I’m speaking to an academic who has some fascinating ideas and insights into how we can create more inclusive work environments and cultures — in other words, how to get the best out of all employees.

    Guest Bio
    My guest, Dr. Ludmila Praslova, is a Professor and the Founding Director of Graduate Programs in Organizational Psychology at Vanguard University in Costa Mesa, California. She is an industrial organizational psychologist with a background in global diversity, intercultural relations, and, more recently, neurodiversity in the workplace.

    She’s also the author of a new book called 'The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work’ which takes a concept you’ve heard of — the canary in the coal mine — and applies it to the world of inclusion.
     
    Her simple yet fascinating idea is that if we can focus on meeting the needs of those who are most sensitive to negative workplace dynamics and then create an environment that allows them to flourish, we can create an environment where everyone can flourish.


    Episode Description:
    In our discussion, we explore the importance of removing barriers in the workplace, the pitfalls of traditional hiring practices, and how the Canary Code works in practice. You'll hear 
    insights on creating inclusive environments, addressing workplace biases, and why something I've often done, viewing neurodivergent traits as 'superpowers', is actually unhelpful.

    AI-generated timestamp summary
    [00:00:00] - Introduction
    Christian Hunt introduces Dr. Ludmila Praslova, discussing her book "The Canary Code" and its focus on inclusive work environments.[00:01:00] - Ludmila's Background
    Ludmila, an industrial-organizational psychologist, specializes in global diversity, intercultural relations, and neurodiversity.[00:03:00] - Interest in Diversity
    Ludmila's journey into diversity began with global diversity and now focuses on intersectional inclusivity and neurodiversity.[00:07:00] - The Canary Code Concept
    The concept suggests that addressing the needs of the most vulnerable employees can improve conditions for all.[00:11:00] - Flexibility in the Workplace
    Emphasizes creating flexible work environments to reduce workplace toxicity and improve productivity.[00:18:00] - Neurodiversity Explained
    Neurodiversity includes ADHD, dyslexia, autism, and other neurological differences that impact workplace experiences.[00:22:00] - Managerial Concerns
    Managers don't need to specialize in every condition but should create generally inclusive and flexible environments.[00:25:00] - Job Matching and Crafting
    Focus on matching jobs to individual strengths and job crafting to optimize roles.[00:28:00] - The Limits of Flexibility
    Some roles require specific skills and cannot be flexible, but many roles can adapt to a diverse workforce.[00:31:00] - Validity in Hiring Practices
    Emphasizes the need for valid, job-relevant assessments in hiring to ensure fairness and effectiveness.[00:39:00] - Resistance to Change
    Some organizations resist flexible work practices, but modern, flexible practices can help attract and retain talent.[00:46:00] - Book Structure
    "The Canary Code" is structured to be accessible to CEOs, diversity professionals, and neurodivergent individuals, with stories, research, and practical advice.[00:58:00] - The Superpower Myth
    While neurodivergent individuals may see their traits as superpowers, using this as a hiring argument is problematic.[01:02:00]...

    • 1 tim. 4 min
    Geoff White on Rinsed - Money Laundering in a Digital World

    Geoff White on Rinsed - Money Laundering in a Digital World

    How is technology impacting money laundering? On this episode, I'm welcoming investigative journalist Geoff White back onto the show.

    In 2022, Geoff joined me to talk about his book and podcast The Lazarus Heist, the story of how North Korean hackers launched an attack on Sony Pictures in 2014.

    This time, he's back to talk about his brand new book 'Rinsed' which looks at money laundering in a digital world. 

    In it, Geoff explores how thieves who steal digital money that’s highly traceable, launder it so that they can make use of it? 

    In a wide-ranging disucssion, we also talk about Geoff’s work as an investigative reporter — how does he get his information, what are the risks in doing what he does and you’ll hear the astonishing reasons why people you might not expect would want to talk to him, actually do.

    Links
    Hear Geoff's previous appearance on the show talking aboiut The Lazarus Heist:
     https://www.humanriskpodcast.com/geoff-white-on-the-lazarus-heist/

    His BBC World podcast of the same name - https://www.bbc.co.uk/programmes/w13xtvg9/episodes/downloads

    Learn more about his new book 'Rinsed' - https://www.penguin.co.uk/books/455031/rinsed-by-white-geoff/9780241624838

    Geoff's website - https://geoffwhite.tech/

    Timestamped Notes (generateed by AI)

    [00:00:00] - Introduction
    Christian welcomes Geoff White back to the podcast.Geoff's new book "Rinsed" and updates since his last appearance.[00:01:00] - North Korea's Cyber Activities
    Discussion on North Korea's cyber operations and the Axie Infinity hack.The scale and speed of the $625 million cryptocurrency theft.[00:02:00] - Money Laundering Techniques
    The importance of money laundering in cybercrime.How hackers collaborate with financial experts to launder money.[00:03:00] - Evolution of Money Laundering
    The shift from traditional cash-based laundering to digital methods.Examples of how different criminal groups use technology to launder money.[00:04:00] - Money Laundering as a Service
    The concept of "Money Laundering as a Service."Comparison with "Hacking as a Service."[00:05:00] - Classic Money Laundering Stages
    Explanation of the three stages: placement, layering, and integration.Historical context with examples from the 1980s.[00:09:00] - Digital Era of Money Laundering
    Challenges of tracing digital money.The global nature of digital money laundering and its implications.[00:10:00] - International and Technological Aspects
    How criminals use technology to launder money across borders.The role of cryptocurrency in modern money laundering.[00:13:00] - Role of Financial Institutions
    The involvement of traditional financial institutions in money laundering.How compliance teams can combat these activities.[00:14:00] - Investigating Money Laundering
    Geoff's research methods and challenges in uncovering these stories.The importance of firsthand accounts and digital breadcrumbs.[00:17:00] - Notable Cases
    Key cases from Geoff's book, including the Axie Infinity hack and others.The significance of technology in these crimes.[00:20:00] - Interaction with Law Enforcement
    Experiences with law enforcement agencies during investigations.The case of the Instagram influencer Hushpuppi.[00:23:00] - Personal Safety and Cyber Risk
    Geoff's approach to managing personal cyber risk.The importance of...

    • 56 min
    Sarah Abramson on Speaking To The Human

    Sarah Abramson on Speaking To The Human

    How can organisations get the best out of the humans they employ and empower them to help deliver desired outcomes? The answer is by focusing on the decisions taken that are critical in determining whether or not the right outcome is achieved.
     
    On this episode, I speak to Sarah Abramson, Head of Marketing at Acteon, a communication and learning agency in Cambridge, UK. 
     
    I came across Acteon last year after they approached me to be the keynote speaker at their annual event called, appropriately enough, Speak To The Human.    
     
    I had such a brilliant time and met so many amazing people — some of whom have been guests on the show, links below —  that not only did I do what keynote speakers hardly ever do and stick around for the rest of the day after I’d done my presentation, but I’m also going back to this year’s event as an attendee.
     
    It’s taking place this week, and since Speak To The Human is a very small invite-only event, you can’t buy tickets, and it isn’t recorded or streamed, I thought I’d ask Sarah, as event organizer, to join me on a special episode of this show to share some of the magic that grabbed my attention.
     
    In our discussion, we talk about the event, how Sarah goes about curating it and some of the unusual elements she incorporates to make it less a conference and more of a gathering of itnersting people.   What she has to say is a fascinating blueprint for thinking about live events in a post-pandemic world.
     
    Before we get to that, Sarah talks about Acteon's work — you’ll hear some fascinating case studies of human risk-related problems being solved creatively.   She tells me about the importance of understanding human behaviour — not the theory of what people should do, but the realities of what they actually do — how storytelling can help effective communication and how to create belonging and connection within organisations. 
     
    And we hear about Sarah’s passion for marathon running and coaching, exploring the parallels between athletic training that seeks to get teh best out of individual runners and getting the best of of employees at work


    Key Topics:
    Introduction to Sarah Abramson and Acteon [00:00:00]Sarah’s role at Acteon and her background in marketing communications.Overview of Acteon’s work in communication and learning.

    Translating Strategy into Actions [00:02:00]The challenge of making boardroom strategies actionable for employees.Examples of how Acteon supports clients in implementing strategies.

    Moments that Matter [00:04:00]Identifying critical actions that significantly impact strategic success.Case study on health and safety compliance in care homes.

    Building a Positive Remote Work Culture [00:05:00]Strategies for maintaining company culture in a hybrid work environment.The importance of inclusive and high-quality hybrid meetings.

    Behavioural Science Framework: COM-B [00:07:00]Explanation of the COM-B model: Capability, Motivation, and Opportunity.How Acteon uses this model to influence employee behaviour.

    Storytelling in Communication [00:26:00]The power of storytelling to engage and influence employees.Examples of effective storytelling in corporate settings.

    Sarah’s Experience in Marathon Running and Coaching [00:45:00]Insights from Sarah’s dual role as a marathon runner and coach.Parallels between athletic training and corporate behaviour.

    Parental Insights into Human Behaviour [00:34:00]How parenting skills translate into professional skills.The...

    • 1 tim. 12 min
    Manda Scott on Human Power

    Manda Scott on Human Power

    What might the future of society look like & how can we get there?

    On this episode, I’m speaking to a best-selling author who has written an extraordinary book about her vision for the future.
     
    Unusually, the book is a work of fiction for the show, but the issues it addresses are very relevant to Human Risk.
     
    My guest is Manda Scott, who began her career as a veterinary surgeon and is now an award-winning writer and podcaster.
     
    Her new book, Any Human Power, has the subtext Dream deeply. Rise up strong. Change is coming and is centred around a protagonist named Lan, a woman on her deathbed who makes a promise to her grandson, Finn. Realising he is struggling with the idea of living in a world without her, she vows to be there for him even after her death. As she passes away, she steps into a shamanic realm known as the void, where she learns to navigate and influence the timelines of the future.
     
    Lan's journey is marked by her attempts to keep her promise to Finn, acting from beyond the grave to guide and protect him. The narrative explores the complex interplay between life and death, human connection, and the power of shamanic practices. Lan discovers that she can impact the physical world through the digital realm, using online gaming to connect with Finn and help him in his moments of need.

    During our discussion; we explore Manda’s career, what drives her writing and the topics she explores in Any Human Power.
     
    Links to relevant topics

    Manda’s author’s website: https://mandascott.co.uk/

    Her podcast ‘Accidental Gods’: https://accidentalgods.life/

    Bayo Akomolafe - The Time's Are Urgent — Let's Slow Down:
    https://www.bayoakomolafe.net/post/the-times-are-urgent-lets-slow-down


    Francis Weller on the Trauma Culture vs Initiation Culture: https://medium.com/best-of-kosmos-journal/deschooling-dialogues-on-initiation-trauma-and-ritual-with-francis-weller-3f360fe26563
     
    The evolution of Audrey Tang https://www.theguardian.com/world/2020/sep/27/taiwan-civic-hackers-polis-consensus-social-media-platform
     
    How Audrey’s Tang crowdsourced government  https://www.globalgovernmentforum.com/the-wisdom-of-crowds-an-interview-with-taiwans-unorthodox-digital-minister/

    Wealth Supremacy by Marjorie Kelly https://uk.bookshop.org/p/books/wealth-supremacy-how-the-extractive-economy-and-the-biased-rules-of-capitalism-drive-today-s-crises-marjorie-kelly/7452410?ean=9781523004775
     
    The ‘Bankless’ podcast with Eliezer Yudkowsky  http://podcast.banklesshq.com/159-were-all-gonna-die-with-eliezer-yudkowsky
     br...

    • 1 tim. 2 min
    Professor Alex Edmans on Misinformation

    Professor Alex Edmans on Misinformation

    Why is misinformation so prevalent, and what can we do about it? On this episode, I’m speaking with Alex Edmans, a London Business School Finance Professor who has written a book called  ‘May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases and What We Can Do About It’.

    Alex’s areas of focus are purposeful business, sustainable investing, corporate governance, and behavioural finance. He’s also very prepared to use his platform to challenge people who propagate inaccuracies or misleading information.
     
    In our discussion, we explore why he wrote his book,  the impact of cognitive biases on decision-making, and practical solutions to navigate a world rife with misinformation. 

    You’ll hear about the pitfalls of relying on research produced with an agenda in mind and why we need to be wary when we’re told that a particular academic establishment has published a piece of research. 

    Alex also explains why the popular belief that if you spend 10,000 hours on a particular activity, you’ll have to be skilled at it might not be all it seems and why popular management mantras like ‘start with why’ aren’t as effective as those who propose them might like us to believe.
       
    He talks about his own experiences and why his judgement has been just as vulnerable to biases as ours. Find out why cognitive diversity matters and why we shouldn’t listen to everyone’s views.


    Timestamp Highlights: (Produced by AI)
    [00:00:00] IntroductionChristian introduces Professor Alex Edmans and discusses his impact on social media and public discourse.[00:01:00] Motivation for Writing "May Contain Lies"Alex explains his transition from academic research to writing about misinformation and the importance of discerning data accuracy over personal biases.[00:02:00] Cognitive Biases and Their ImpactDiscussion on confirmation bias and black-and-white thinking and how they affect our perception of data and evidence.[00:04:00] Personal Experiences with BiasAlex shares personal anecdotes illustrating how even experts can fall prey to biases and misinformation.[00:08:00] The 10,000 Hours RuleA critical look at Malcolm Gladwell's popular concept and its misinterpretations.[00:13:00] Research and Decision-MakingThe importance of scrutinising academic research and the pitfalls of relying solely on endorsements and institutional affiliations.[00:21:00] Statistical LiteracyAlex emphasises the need for statistical literacy from an early age and practical ways to teach it.[00:23:00] Balancing Data and AnecdotesHow to effectively use stories and data to make informed decisions.[00:25:00] Encouraging Cognitive DiversityThe value of different perspectives in decision-making processes and organisational settings.[00:29:00] Flaws in Consultant ResearchCritique of research produced by consultancies like McKinsey and the difference between advocacy and genuine scientific inquiry.[00:36:00] Limits of Cognitive DiversityDiscussing when it might be necessary to draw the line in accepting diverse viewpoints, especially in the context of misinformation.[00:41:00] Societal Solutions to MisinformationProposals for improving transparency in endorsements and the peer review process to combat misinformation.[00:46:00] Role of GatekeepersThe diminishing role of traditional gatekeepers in the age of social media and the importance of self-regulation and critical thinking.[00:55:00] Ethical...

    • 1 tim. 3 min
    Dr Layla McCay on The Rainbow Ceiling

    Dr Layla McCay on The Rainbow Ceiling

    What is the Rainbow Ceiling, and why does it matter?
     
    On this episode, I’m speaking to the author of a new book that explains the significance and the ways we can help to remove it.
     
    A rainbow ceiling is similar to a glass ceiling, a metaphor for the various structural barriers that hold down women or minority groups as they try to climb the career ladder and prevent them from reaching top jobs—but applied to LGBTQ+ people.

    It’s a rainbow partly because it symbolises LGBTQ+ people but also because the concept of the arc of a rainbow suggests that different people are affected in different ways.
     
    If, like me, you’re straight, you might not ever have given much thought to what it’s like to be LGBTQ+ and why those who are can find life more difficult.

    My guest, Dr Layla McCay, is the author of a brand new book called ‘Breaking the Rainbow Ceiling: How LGBTQ+ people can thrive and succeed at work’
     
    As you’ll hear, although this is ostensibly a book to help LGBTQ+ people, it’s also incredibly insightful for everyone else.
     
    That is why I wanted to get Layla onto the show. In reading it, I had some revelations: I recognised that I didn’t really understand some of the challenges faced by LGBTQ+ people. 
     
    I figured that if that applied to me, it might apply to others as well. But my revelations went further than a lack of understanding.
     
    I also came to realise that I had often inadvertently either helped to foster a work environment that wasn’t as inclusive as it could have been or not done simple things that I could have done to make it.
     
    I think inclusion is important, not just because it’s the right thing to do but also because by excluding people, we’re not getting the best out of everyone or the cognitive diversity we really need.

    Topics

    On the show, we explore:
    What the Rainbow Ceiling is and how it manifests itself;

    How everyday business practices, such as business travel, pose unique challenges and discomfort for LGBTQ+ professionals;Why many LGBTQ+ people are forced to go ‘back into the closet’ at work, and what impact that has;The challenges of ‘coming out’ at work;

    How policies can unintentionally exclude LGBTQ+ people, and what we can do to make them more inclusive;

    The importance of visible symbols of support; the transformative power of LGBTQ+ visibility in leadership; And much, much more.

    Resources
    Layla’s book “Breaking The Rainbow Ceiling’: https://www.bloomsbury.com/us/breaking-the-rainbow-ceiling-9781399410762/
     
    Layla on Twitter/X: https://twitter.com/LaylaMcCay
     
    Her NHS profile: https://www.nhsconfed.org/people/dr-layla-mccay
     
    For more on what LGBTQ+ means:  https://www.verywellmind.com/what-does-lgbtq-mean-5069804

    A crash course on LGBTQ+: https://www.cps.edu/globalassets/cps-pages/services-and-supports/health-and-wellness/healthy-cps/healthy-environment/lgbtq-supportive-environments/key-terms-for-understanding-lgbtq-identities.pdf

    • 57 min

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