100 episodes
Banking Uncovered Podcast RFI Global
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- Business
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5.0 • 4 Ratings
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Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs.
At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry.
In depth interviews and panel discussions, combined with RFIs global customer data lake will ask:
· What are evolving needs of customers and what are the key trends?
· What are the next innovations that will meet these?
· Which players are responding to new and emerging customer needs and what propositions are working?
· Are new and upcoming regulations going to impact the market and how?
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Banking Uncovered Episode 3: The importance of trust, culture and customer-centricity
Charles Green, RFI Global’s Founder, speaks to Rupert Lee Browne, Chairman and Founder of Caxton, about how to build a fintech brand that engenders trust, the importance of transparency, security and a customer-centric culture.
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Banking Uncovered Episode 2: The importance of building a digital bank as a platform
Charles Green, RFI’s Founder, speaks to Olivier Crespin, four times bank founder, about the captivating world of digital banking and the opportunities generative AI and other technologies bring for banking.
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Banking Uncovered Episode 1: The future of digital banking - enhancing customer relationships with data
Charles Green, RFI’s Founder, speaks to Mohamed Keraine, Global Head of Digital Banking at Standard Chartered about the future of digital banking: how to mitigate risks, maximise opportunities and prioritise investment.
Topics discussed include:
The importance of customer-centricity in a digital era
How digital empowers businesses to scale and innovate
The importance of re-inventing products and processes
Becoming a chat first organization to boost customer engagement
How multi-channel experiences elevate satisfaction and engender loyalty
Combating cyber security risk through education, analytics and biometrics
Using AI and technology to enhance banking ethically and sustainably
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Global Digital Banker Podcast | S4 Ep2 with Railsbank, Ben Smith
In Season 4, Episode 2 of the Global Digital Banker Podcast, RFI Global's Kate Wilson discusses the exciting role embedded finance plays in today's banking ecosystem, and what the future holds for Railsbank, with COO, APAC Ben Smith.
Subscribe to our RFI Global channel and get notified when we have new episodes: https://youtu.be/M7lpAK6Itao
Connect with Ben Smith on LinkedIn: https://www.linkedin.com/in/bensmithprofile/
Connect with Anna Shaw on LinkedIn: https://www.linkedin.com/in/anna-perera-shaw-966530129/
Connect with Kate Wilson on LinkedIn: https://www.linkedin.com/in/kate-wilson-5448667b/
To learn more about RFI Global, visit: https://rfi.global/ -
Global Digital Banker Podcast | S4 Ep 1 with Volt Bank’s CEO and Founder, Steve Weston
In Season 4, Episode 1 of the Global Digital Banker Podcast, RFI Global's Anna Shaw sat down with Volt Bank's CEO and Founder, Steve Weston.
In this short session they discuss his extensive experience of the banking industry, innovation and the history of Volt Bank and what's next.
Subscribe to our RFI Global channel and get notified when we have new episodes.
Connect with Steve Weston on LinkedIn: https://www.linkedin.com/in/steve-weston-b5102166/
Connect with Anna Shaw on LinkedIn: https://www.linkedin.com/in/anna-perera-shaw-966530129/
Connect with Kate Wilson on LinkedIn: https://www.linkedin.com/in/kate-wilson-5448667b/
To learn more about RFI Global, visit: https://rfi.global/
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Season 3, Episode19: Banking Predictions 2022 with RFI Global
In the Season 3 Finale of the podcast Kate and Anna are joined by Mark Schultz, Amit Khan and Hubert Petka, the Global Heads of Product at RFI Global to take a look back at what the most noticeable changes have been in the last 12 months and what they predict to see in 2022.